Reviews of The Baltic Hotel 3 stars
489 Baltic Street, Boerum Hill, Brooklyn, NY 11217, United States
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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location
Comforter had a stain, room was not as clean as it should be
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThey held my luggage after check out for a few hours
Breakfast was a little poor. Hairdryer not working and sink clugged. Was reported but nothing happened. Sink outside the bathroom.
Thank you for your feedback. We’re happy to have helped with your luggage after checkout. However, we sincerely apologize for the issues with the hairdryer and sink and for the delay in resolving them. We appreciate you bringing this to our attention and will work to improve. We hope to welcome you back in the future.
Thank you for your feedback. We’re happy to have helped with your luggage after checkout. However, we sincerely apologize for the issues with the hairdryer and sink and for the delay in resolving them. We appreciate you bringing this to our… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThis location is perfect for my needs. The area is really changing and I think it will only be better and better.
There was no where but the floor to put my suitcase on.
Thank you for your feedback and rating. We hope to see you again soon.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe mattress was comfortable.
No hooks for towels . TV remote didn’t work. The comforter was stained. The hot water kettle in the breakfast room was dirty. The water in the water dispenser was dirty. There is not enough space for clothes. No chairs in the room.
Thank you for your feedback. We’re glad you found the mattress comfortable and apologize for the issues you mentioned. We’ll address them right away. We hope to welcome you again.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe staff was friendly and helpful. The beds were comfortable, The shower had great pressure and hot water. The room was clean. We were able to walk to everywhere we needed to go.
When we pulled up to the hotel we weren't sure what to expect. The block seems a bit sketchy. There was no closet, and no where to put my suitcase except on the floor. There were only 3 hangers so we weren't able to hang up our clothes.
Thanks for your review! We're happy to hear you had a great stay and that our team and location made a good impression. We appreciate the feedback about the room size and storage we'll keep that in mind as we look to improve. Hope to see you again soon!
Thanks for your review! We're happy to hear you had a great stay and that our team and location made a good impression. We appreciate the feedback about the room size and storage we'll keep that in mind as we look to improve. Hope t… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe front desk staff was very friendly and helpful. Neither one of my tv remotes worked, and the person managing the front desk was quick to come to my room and reprogram the remotes so they worked.
The location was convenient for an event I had to attend, however, I didn't feel safe walking around at night. I recognize though that one needs to be careful at night in any urban area. My room was just okay. There were water stains on the wall and the shades were off-track, which I fixed myself. The "continental" breakfast consisted of bagels, bread, and coffee--I expected a few more options than that.
Thanks so much for your feedback! We're glad our front desk team could help quickly. We're sorry to hear some things weren’t quite right and appreciate you letting us know, it helps us do better. Hope we get the chance to welcome you again soon!
Thanks so much for your feedback! We're glad our front desk team could help quickly. We're sorry to hear some things weren’t quite right and appreciate you letting us know, it helps us do better. Hope we get the chance to welcome yo… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation was okay, around 3 metro stations were 10 mins walking. Quietness was okay
Sheets were stained, there were hairs in the shower.
Thanks for your feedback! We’re sorry about the cleanliness issues and will address them right away. We hope to improve your experience next time!
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewWorst experience management sucks very rude and unprofessional
Dirty and uncomfortable and the manager hate her personality dirty behavior
Dear JM Duncan, Thank you for taking the time to write a review regarding your experience with us at the Baltic Hotel. Unfortunately, you booked a pre-paid non-refundable reservation. To not penalize you 100%, per your cancellation policy, I made an exception and provided a partial refund. Our facilities were up to par and provided an early check in. Please do not book a pre-paid reservation to avoid strict policies due to cancellation requests. Also, please always research the hotel before booking, as we were not a good for your travelling needs. Have a great rest of your day. Regards, Imelda Castilla
Dear JM Duncan, Thank you for taking the time to write a review regarding your experience with us at the Baltic Hotel. Unfortunately, you booked a pre-paid non-refundable reservation. To not penalize you 100%, per your cancellation policy, … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in February 2025
Verified reviewThe loThe location
I liked everything
Dear Sabrina P Eaddy, Thank you for taking the time to rate us and feedback on your recent stay at the Baltic Hotel. I am happy to hear that we were a great fit for your travelling needs and hope to see you again next time you are in the Brookjlyn area! Regards, Imelda Castilla
Dear Sabrina P Eaddy, Thank you for taking the time to rate us and feedback on your recent stay at the Baltic Hotel. I am happy to hear that we were a great fit for your travelling needs and hope to see you again next time you are in the B… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in November 2024
Verified reviewVery nice place
Dear Vernon, Thank you for taking the time to rate us at the Baltic Hotel on your recent stay with us! I am happy to see you have a great stay and that we were a good fit for your travelling needs. I hope to see you again next time you are in the Brooklyn area! Regards, Imelda Castilla
Dear Vernon, Thank you for taking the time to rate us at the Baltic Hotel on your recent stay with us! I am happy to see you have a great stay and that we were a good fit for your travelling needs. I hope to see you again next time you are… Show more
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewCloseness to restaurants
The halls were filthy and there were food stains going down the bathroom door
Dear Gaylene, Thank you for taking the time to review us and rate your recent stay at the Baltic Hotel. I am happy to see you have good options for restaurants in the area and apologize that we did not meet your expectations on comfort. I am in the process of making improvements to the hotel property and apologize for the carpets/cleanliness. I hope you give us another chance to make your stay right next time you are in the Brooklyn area. Regards, Imelda Castilla
Dear Gaylene, Thank you for taking the time to review us and rate your recent stay at the Baltic Hotel. I am happy to see you have good options for restaurants in the area and apologize that we did not meet your expectations on comfort. I … Show more
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewCould check out late
The wooden construction of the bed support was bigger that the mattras, so it we bumped it often. As the room is quite small, the is not much space between the wall and the bed. Breakfast could have been better.
Dear lian, Thank you for taking the time to send me your feedback and I sincerely apologize for the inconveniences with the size of the bedframe. I am in the process of making improvements to the hotel property and hope you give is another chance next time you are in the Brooklyn area. Regards, Imelda Castilla
Dear lian, Thank you for taking the time to send me your feedback and I sincerely apologize for the inconveniences with the size of the bedframe. I am in the process of making improvements to the hotel property and hope you give is another… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe location and the bagels
No one to check me in, no mobile check in, gave me keys to an already occupied room, hallways were filthy, dirty handprints all over the wall in my room, broken light fixtures, broken mirror, holes in the wall, refilled “Beekman” products that were not Beekman, no heat in stairwells, one 1 pillow per guest, no comforter just a very think blanket covered with a sheet.
Dear Leah, Thank you for taking the time to send me your feedback and apologize for the inconveniences you experienced during your recent stay at the Baltic Hotel. I am happy yo hear that we were a good fit location wise and that you enjoyed our fresh bagels. The appropriate department has been notified to handle the housekeeping issues and sincerely apologize my agent was away from the desk at the time of arrival. I am in the process of making improvements to the hotel property and hope to see you again next time you are in the Brooklyn area. Regards, Imelda Castilla
Dear Leah, Thank you for taking the time to send me your feedback and apologize for the inconveniences you experienced during your recent stay at the Baltic Hotel. I am happy yo hear that we were a good fit location wise and that you enjoy… Show more
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewVery clean and included breakfast
The rooms have little space to put your belongings. It would be great if there were more hooks installed to hang things
Dear Lisa, Thank you for choosing the Baltic Hotel for your hotel accommodations and happy to see you enjoyed breakfast and our cleanliness. I do apologize for the limited storage space. I am in the process of making improvements to the hotel and hope to see you again next time you are in the Brooklyn area. Regards, Imelda Castilla
Dear Lisa, Thank you for choosing the Baltic Hotel for your hotel accommodations and happy to see you enjoyed breakfast and our cleanliness. I do apologize for the limited storage space. I am in the process of making improvements to the ho… Show more