This hotel has absolutely no soundproofing and is very noisy. I can hear every conversation in the hallway outside clearly. The hotel should be carpeted to improve soundproofing.

Great location to public transportation

Stayed in August 2025

There is particularly a guy I am sure he is Asian Lad you need to learn hospitality before sitting on reception

Customer service on desk was good

Stayed in July 2025

The carpet elevator is old and looks dirty. The toaster in the breakfast needs upgrade.

The location for me is the best for this hotel. Train to NYC is walk away and it’s very close to the event location particularly the Leonard’s Palazzo.

Stayed in August 2025

Rooms had smell of old things and staff. Also bed was making squeaky sound. Furniture was old.

Location and room was clean.

Stayed in August 2025

The cleaning crew doesn't do a good job,there were dirty towel and previous guess clothing left besides the bed after the finish cleaning...second day the clean the did not change the sheet or clean the toilet just vacuum and left.

Location..

Stayed in July 2025

i will be calling in a complaint... when i arrived early, the concierge they told us they did not have a restroom that we could use. also when we checked in .. they told us that we had to pay $15 for valet parking. guess what i parked my own vehicle. not very happy.. valet parking is when a person take ur vehicle.

cleanliness comfortable

Stayed in July 2025

The place needs a deep cleaning and power washing, from the filthy windows and a/c filters to the floor in the elevator.

Convenient location

Stayed in July 2025

Very old building that is being renovated. Needs a lot of old still.

Good location. Price was the best in the area at the time we needed a room.

Stayed in July 2025

The rooms were very old and felt worn out.

Location to the USMMA campus was fantastic. Lots of things walkable and super convenient.

Stayed in July 2025

The air conditioning unit was quite old and made a lot of noise. When I asked for tissue or paper towels, I was told there was no staff available to bring them to me, and I only received them the next day. The room did not have a microwave or refrigerator initially, but someone eventually brought them upon request. Overall, the hotel appeared outdated, but what bothered me the most was the bathroom ventilation and the shower. The water pressure was very low, and the showerhead was in poor condition, making the shower experience uncomfortable.

The location

Stayed in May 2025

Bathroom was antiquated, the hotel was under construction, there was no breakfast for which we paid, supposedly

Location was great. The room size was good. The bed was comfortable

Stayed in May 2025

You can hear everything from the street and from the other rooms

The location was excellent however the location is under extreme construction, laying down the floor in the lobby. Lots of dust. Also the walls of paper thin.

Stayed in May 2025

I don’t know why management suddenly decided to charge $20.00 for parking for hotel guests! This was my fourth stay and there was no parking fee the first three times we stayed there. Awful!!!

Stayed in May 2025

The property was clean but rundown. It could use fresh paint and some other things. The parking in the area was horrible. It took some time to find one blocks away. When we wanted to check out no one was at the desk to do it. Not a happy way to start the day.

The location.

Stayed in April 2025

No one is really friendly at the front desk, if they are even there. The room has so much wear and tear.

The beds are the most comfortable beds I've ever slept on

Stayed in April 2025

Significant water leak in the bathroom ceiling from the bathroom above our room.

Conveniently located

Stayed in April 2025

Location and parking. I got charge $15 for parking per night very limited parking space. If you’re not there early you have to park in the street and then have to be up early to move the car. If not you’re getting towed. A big full size suv or pickup won’t fit in the entrance. The room was very hot. The window was open. No fridge or microwave in the room. Not enough towels or toilet paper. To top it off they charge $150.00 + Tax per pet per night. I will never return here. No Thank you

Nothing

Stayed in March 2025

It was very loud. Children are running and playing in the hallway all day and night, slamming doors, and their parents have no consideration of others. I complained about it, nothing was done. I didn't get the room I paid for, twice that happened the amenities were not as promised when I booked the room. I just like it was convenient from my tired day of work.

The gentleman Brian 👏 was great. He tried his best to accommodate me.

Stayed in March 2025

The Rug in room and the carpet in Hallway smell horrible to much carpet powder used the smell is overwhelming. Also not Netflix in this day and age. No security person walks in just goes in elevator.

Location

Stayed in February 2025

No fridge in the room.

Breakfast was good, liked the pancakes!

Stayed in February 2025

You have to pay parking and the breakfast no so good

Good

Stayed in February 2025

Clean room and bathroom, comfortable bed and convenient location

Stayed in January 2025

The building, the furnitures are very old. There is nothing fancy neither luxury in this hotel. It is very basic. And for this, I found it very expensive. In the booking description, in my room I should have found: refrigerator, microwave and bottle of water. I did not find any of those things but when I asked in the front, they brought them to my room the same day, except of the bottle of water.

The building is very clean and the staff really helpful and respectful. The room was how I expected to be, it was clean and the surroundings very quiet. During the day, the hallway is a little bit loud because of people talking and the cleaning service. Also, I really enjoyed the location of this hotel. There is a train in front of the hotel, like 2 mns walk that take you to Manhattan. Furthermore, there is a grocery store, 2 mns walk from the hotel where you can buy vegetables, fruits, fresh food and lot of stuff. It is a nice and quiet neighborhood. Last, thanks for the breakfast in the morning and the lady who is responsible for it, was very helpful and clean. She was always checking if there is enough food and clean the place while people come and leave.

Stayed in December 2024

Many stains on the furniture, the siphon in the shower is dirty, the soundproofing is poor, the neighbors left the TV on all night and it was impossible to sleep.

Very close to the train station. Good-quality bed.

Stayed in October 2024