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Reviews of Holiday Inn Express & Suites Texarkana by IHG 3 stars

4545 Cowhorn Creek Road, Texarkana - Texas, TX 75503, United States

#7 of 15 hotels in Texarkana - Texas

Guests' Choice

Review score

Based on 118 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The room carpet felt a little grubby but room was otherwise clean.

    Breakfast was good and fresh. Room was comfortable.

    Stayed in August 2025

  • Reviewed: 13 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean, good selection of breakfast food, great front desk service

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Overall it was a Good experience.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    One day they ran out of a few food selections and refused to prepare more. Shut down the pancake maker early. It appeared that staff was more interested in cleaning up early,(well before the 10AM stop time) than preparing more food which Guests are expecting to enjoy.

    Friendly staff. Facility clean and updated. Location. Breakfast selection.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Overall, good hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It was loud at night. There were people yelling and making noise and a dog barking. There were also a couple of annoying gnats in the room. I couldn’t even eat my food in peace.

    The bed was comfortable and the location was great.

    Stayed in June 2025

  • Reviewed: 23 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I could hear the room next door argument lol

    The room was a nice size, clean, and comfortable.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    Highly recommend
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff, clean, great selection breakfast food and kept stocked. Room comfy.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night

    having 1 elevator slowed things down coming and going.

    breakfast was good.

    Stayed in March 2025

  • Reviewed: 7 April 2025

    9.0
    All amenities were great.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great!

    Stayed in April 2025

  • Reviewed: 23 February 2025

    7.0
    Not the Holiday Inn Express I remember.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Staff lied to us. Said they were full for the night and couldn’t move us from a room next to the vending machine. And then…another room became available.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    8/10 is Great!
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My room was right across from the utility closet and I was able to hear everytime the door opened or anyone talking passing by. I wasn't able to rest as well. I searched for TNT to watch the All Star Game & it wasn't available! 😞.

    I love the clean environment. The fact that you offered meat for breakfast other than Beef or Pork was key. I believe that sets you apart. The staff was exceptional. Everything I needed in a room was available unto me except TNT! It wasn't my first stay and it will not be my last, when I'm in town. Everything was clean, fresh scent, modern & very well kept. Thank you for going above and beyond to ensure your customers are very satisfied.

    Stayed in February 2025

  • Reviewed: 5 August 2024

    8.0
    Clean and Comfortable
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Orange mold on shower head, wiped off with towel. Housekeeping just needs to spray and clean with virus’s killing product when cleaning bathroom. Noticed it when showering, woke up with gunky eyes

    Well maintained, comfortable and smelled good. Best property we stayed in on our road trip.

    Stayed in August 2024

  • Reviewed: 14 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed. I chose this location because of the pool and when I got there it was closed.

    Cozy and breakfast was great!

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Some things looked as if they were still being worked on.

    Very convenient, great value, very good selection on the breakfast buffet.

    Stayed in June 2024

  • Reviewed: 25 April 2024

    8.0
    A clean, safe, convenient place to spend the night.
    • Leisure trip
    • Group
    • Suite with Two Queen Beds
    • Stayed 1 night

    Minor issue: Staff were caught up in their own world, and did not engage as courteously a they might have. This is a minor thing, because really it all worked out okay.

    Generic decent place to spend a night or two. Clean professional and convenient. Helpful staff.

    Stayed in April 2024

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stayed in September 2023

  • Reviewed: 19 August 2023

    7.0
    Good
    • Group
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Elevator was very slow and only one.

    The people were friendly. Good size room.

    Stayed in August 2023

  • Reviewed: 1 July 2023

    7.0
    Worth staying for the co
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner.

    Comfortable beds.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    We drove over 5 hours and were told the pool was closed....then we were told 2 different stories about the pool and the girl at the desk told us we could go back to Arkansas to a water park if we wanted to

    It was nice

    Stayed in June 2023

  • Reviewed: 24 August 2025

    6.0
    Broken elevator and errant charges on top of our travel.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The broken elevator. We stayed there and we were put in a room on the third floor. We had an ADA shower as requested but carrying all of our things up three flights of stairs after driving a long distance was a bit much. Then we were charged a pet fee and asked about it multiple times when we let the staff know we weren’t traveling with any pets. I had to dispute the pet charges which added a level of stress that we didn’t need, and finally after two or three days we received a refund of the pet fee. The original overcharge is still on our banking balance and so far that hasn’t changed and its been pending since our 8/9/25 stay. We will choose to stay with another brand the next time we travel.

    The room was clean and comfortable.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 2 nights

    The breakfast was ok. I have had better in the past at other Holiday Inn's. One of the staff members kept asking me if I was OK...that got on my nerves. The building seemed older and out of date. The pool was closed and my grandchildren was disappointed. The location was hard to find.

    The staff was friendly. The breakfast was ok. If I need to stay again on a whim and everything else is booked up then I might stay at this location.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    4.0
    All I really want is a clean bathroom and this wasn’t it
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Their was no body wash and their was dirty towels in the bathroom

    Friendly staff

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Clean and comfortable stay with pup and family
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great.

    Property was clean and comfortable. I definitely loved how clean it was. The staff was super friendly. Plenty of grassy area for pups and the property was easy to find.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Kids running down the hall, which I know that somethings can’t be controlled, it’s up to the parents for this one, but other than that, there is nothing that I dislike about the property

    It was near the mall and other shopping centers

    Stayed in July 2025

  • Reviewed: 21 June 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite with Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    The molded building

    The staff & breakfast

    Stayed in May 2025

Showing 1 – 25

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