Reviews of Swiss Chalets Village Inn 2 stars
457 NH Route 16A, North Conway, NH 03845, United States

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewSpotlessly clean. Great value.
Reviewed: 5 September 2025 · Stayed in June 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified review,
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewSuper nice staff! I was atttending a bicycle race and they extended the checkout period way beyond the normal checkout time without additional charge to accommodate the race schedule. Big thanks!
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewThe location was great. The staff was very pleasant and helpful.
Smoking outside of rooms.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSimple breakfast with not to meany choices but overall was very good. Location was god if you are going to Story Land or Mount Washington.
The room was very clean but had a smell maybe from the carpet.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean, good shape, good location
Internet is not good nor stable
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location was great.
The bed was very firm and the drain in the shower didnt drain. The tub filled with water when you showered.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe outside and the continental breakfast
The room felt like a basement and it was not clean
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat location if you're looking to go to Story Land or visit North Conway. Had a nice balcony view, heated pool, etc. Breakfast in the morning was also good and the staff was friendly. Rooms were clean.
The rooms are definitely outdated and the beds/pillows weren't the most comfortable.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation and ability to bring our dog
Very strong cleaning smell. Had to open windows to air out the room.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLOCATION
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe rooms were a good size, we had a king bed, desk and chair. The rooms and property were very well maintained. Also, there was a nice pool area, and the staff was very nice, and helpful.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery clean
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is good, 2 minutes to storyland. The place is beautiful and clean.
Can improve the sound isolation, we can hear the noice from the other rooms, and can't fall asleep because of it.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEveryone was friendly. The tenants helped me with some items that I forgot so that was awesome
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast good
They as to be clean the room and change the bed liner. Never do
We’re sorry the room wasn’t refreshed as expected during your stay. Thank you for bringing this to our attention—we’ll work with our team to improve housekeeping consistency.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCould use updating and attention to cleaning in bathroom.
Thank you, Brittney! We’re glad you found value in your stay and appreciate your feedback on bathroom updates—we’ll keep this in mind as we make improvements.