550 South US 23 Highway 114 at Prestonburg Village, Prestonsburg, KY 41653, United States
#3 of 3 hotels in Prestonsburg
Guests' ChoiceBased on 213 hotel reviews
6.3Cleanliness
6.8
Comfort
6.8
Location
8.3
Facilities
6.4
Staff
8.6
Value for money
7.2
Free WiFi
10.0
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End of dialog contentReviewed: 28 August 2025
Kimberly
United StatesThe hotel was dirty. Our bathroom was falling apart, and dirty that we were hesitant to use it. The sink and toilet were super low to the ground, but the room was decent. They were doing renovations on half of the building during our stay so hopefully the room we were in gets renovated to. That being said, there was a lot of construction dust but no noise which was nice. We saw no signs of bugs and the room didn’t smell like smoke (there were previous complaints about that with non-smoking rooms).
The location was convenient to shops and where we needed to be for our trip.
Stayed in August 2025
Reviewed: 22 June 2025
Ingrid
United StatesNeeds a good remodel rooms are falling apart and needs some work
Very reasonable price
Stayed in May 2025
Reviewed: 2 January 2025
Poor
United StatesBreakfast could have had more options than just waffles/pancakes, biscuits and gravy and cereal. The beds could have been just abit wider. And the remote control could have worked as well.
Didn't mind the location as it was close to my family down there. The beds were comfortable.
Stayed in January 2025
Reviewed: 12 October 2024
Terry
United StatesNeeds a major and I mean major overhaul but the staff was wonderful and it was as clean as what it could be.
They had rooms avaliable
Stayed in October 2024
Reviewed: 29 July 2024
John
United StatesThe building is old. Needs a lot of repairs. The room I stayed in had bathroom tiles that were broken and it almost felt like the flooring under it wasn’t stable. Hall ceilings discolored with water leaks.
Great location. Check-in staff great. Received text after check-in to check up and make sure everything was good.
Stayed in July 2024
Reviewed: 15 July 2024
Adriauna
United StatesHad a stale smell , bathroom toilet and bathtub was not clean & the ceiling was leaking from the 3rd floor
Everything was right there & was only 20 mins from where I needed to go the weekend
Stayed in July 2024
Reviewed: 7 July 2024
Tanya
United StatesMy non-smoking room smelled of secondhand smoke. I realize its an older hotel, but perhaps they should say they don't have non-smoking rooms until they fix that problem. If I had been traveling with my daughter, it would have caused breathing issues.
The staff was very friendly. Overall, although it's an older facility, it was very clean.
Stayed in July 2024
Reviewed: 26 April 2024
Mann
United StatesThe tile in the bathroom
The location is great.I always stay there when I go there. Friendly staff. Nice, quiet and comfortable.
Stayed in March 2024
Reviewed: 21 April 2024
Heather
United StatesRoom looked like it was gonna fall apart. It was missing parts and stunk badly
Friendly staff.
Stayed in April 2024
Reviewed: 29 January 2024
Hardin
United StatesDog barking through out the night kids screaming after 10 pm people above me making a lot of noise to the point it was shaking my furniture alarms in house going off someone knocking on my window after that I was to scared to go back to bed even though all the other stuff keeping me awake was going to ask for refund but didn't want to make trouble
Staff friendly room clean smell good bed cover had blood stains but other then that it was very nice
Stayed in January 2024
Reviewed: 5 December 2023
Adam
United StatesThe bathroom needed a lot of work. They put a new vaniin but it's so big it sits right next to the toilet. Should've been a smaller vanity, floor tile are broke and loose, and the shower doesn't drain quick enough to keep it from filling while showering.
Stayed in November 2023
Reviewed: 13 November 2023
Luann
United StatesThe room we were placed in reeked of marijuana.
The staff was helpful.
Stayed in October 2023
Reviewed: 9 October 2023
Misty
United StatesThe property is very old. It definitely needs a lot of updates. The bed was comfortable.
The location is perfect for what we needed it for. There’s a bunch of stores around there to McDonald’s right next-door so that was convenient. The staff was really welcoming and friendly.
Stayed in October 2023
Reviewed: 6 September 2023
Sweeney
United StatesLost my phone
Close to work
Stayed in August 2023
Reviewed: 25 August 2023
Teresa
United Stateslocation and breakfast
Stayed in August 2023
Reviewed: 6 August 2023
Hannah
United StatesFacilities were older but you could tell they were cleaned. Staff was friendly, price was good.
Stayed in August 2023
Reviewed: 7 July 2023
Edith
United StatesBed bugs
Bad bugs
Stayed in May 2023
Reviewed: 1 July 2023
Gloria
United StatesI knew it was an older motel. It was clean, but bathtub had marks and missing parts. Some areas had holes where repairs were made..nail holes. Accessories had been made to help the environment...good attempt.
Bed was great. Staff were helpful and friendly. Got 2 nights instead of 1.
Stayed in June 2023
Reviewed: 28 June 2023
Terry
United StatesBreakfast was okay but without space or good seating
Easy access and relatively inexpensive
Stayed in June 2023
Reviewed: 1 June 2023
Kenneth
United Stateslittle to much for the rooms
it was off the rd
Stayed in May 2023
Reviewed: 9 April 2023
Amanda
United StatesThe room was not clean. Also, parts of the hotel were falling apart.
The lady at the front desk was friendly and the breakfast was good.
Stayed in April 2023
Reviewed: 31 March 2023
Jessica
United StatesHonestly everything was fine. A clean shower and quiet bed was what I hoped for and that's what we got- for a great price too. If I had to say anything negative maybe just due for a fresh coat of paint.
It was a great value. We actually had no issues with the hotel at all. It is definitely not the most luxurious or upscale resort, but I didn't expect it to be. It's a bit outdated in decor, but you can tell the staff tries very hard to keep it clean and comfortable. The staff was very friendly, it was quiet, it's in a convenient location to the highway. We did check out a night early, but the was not a reflection on the accommodations at all, there was a personal emergency that required us to leave sooner than planned.
Stayed in March 2023
Reviewed: 25 March 2023
Glenna
United StatesThe room was dirty!
Stayed in March 2023
Reviewed: 23 March 2023
Nicole
United StatesThe shower faucet was spewing out from behind the wall and leaking everywhere. Could definitely use some TLC as far as repairs.
It was clean and reasonably priced. Rooms were spacious and comfortable. Good location.
Stayed in March 2023
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