7129 Route 9 North, Plattsburgh, NY 12901, United States
#15 of 15 hotels in Plattsburgh
Guests' ChoiceBased on 241 hotel reviews
5.0Cleanliness
6.0
Comfort
6.0
Location
6.9
Facilities
5.6
Staff
5.8
Value for money
5.8
Free WiFi
5.5
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End of dialog contentReviewed: 24 August 2025
Audrey
CanadaMicrowave and mini fridg did not work. The pool was not clean either.. greenish water. We did not use it... did not want to take the risk and was disgusting
The room was clean and confortable. Clean sheet and towel (a lot of them in the room), no stain. The A/C was working really great too. The staff was available even if they were not able to fix the issus with the room.
Stayed in August 2025
Reviewed: 17 August 2025
Younes
CanadaI was a bit disappointed with my stay because we found the swimming pool closed, even though it was listed as open at the time of booking. I have a 7-year-old daughter, and you can imagine her disappointment. The breakfast is very basic, and the front desk staff was not very welcoming – no smile or courtesy
The hotel is clean and the location is perfect if you want to stay just next to the lake beach.
Stayed in August 2025
Reviewed: 1 August 2025
Nuoya
CanadaTerrible service. Not enough staff and they do not pick up the phones.
Rooms were nice many amenities
Stayed in July 2025
Reviewed: 21 July 2025
C
United StatesCheck in took longer than anticipated since I had booked online
room was clean and quiet
Stayed in July 2025
Reviewed: 12 December 2024
Livia
United StatesThe staff IS BAD
Stayed in October 2024
Reviewed: 17 October 2024
Ayyoub
Canada- the strong cooking smell in the corridor at night. - the wobbly/ broken toilet. - there were only 2 bath towels in the room even though I mentioned that we were 3 adults in my reservation. I had to go to the lobby to ask for one but I had to wait for a long time before getting it because there was only one employee at the reception with 8 clients waiting to check-in.
The price
Stayed in October 2024
Reviewed: 26 September 2024
Jo
New ZealandVery limited breakfast. The juice machine was out of order. No butter. No bread initially but then some more was brought. No defcaf coffee. Instead of individual jams etc there was a pot of jam and of peanut butter from which everyone helped themselves. This has the potential to spread illness. I relies on everyone following good hygiene. We also felt the staff should look clean and tidy.
Large room. Everything worked
Stayed in September 2024
Reviewed: 3 September 2024
Prasanna
United StatesManager and staff very rude . Breakfast was very bad . Manager does not know how to talk with Cutsomers
Stayed in September 2024
Reviewed: 1 September 2024
Martin
CanadaNight reception clerk was abrupt. Overall cleanliness of the room was below par (dust, bath stall, no facial tissues in box). Although the sheets were clean. All of these issues don’t really me and the friend I was staying over with but since I was asked…
We were able to find it last minute on booking.com
Stayed in August 2024
Reviewed: 11 August 2024
Anastasia
CanadaOverpriced. Very poor breakfast. Muddy water in the pool. Not friendly staff.
The room was clean and apparently recently renovated. Comfortable bed and pillows. Parking. Pool.
Stayed in August 2024
Reviewed: 6 July 2024
William
United StatesElectric recharge fo
Did not use it
Stayed in June 2024
Reviewed: 3 July 2024
Jessica
United StatesDirty linens and towels . Trash in the trash can .
Location and room size
Stayed in June 2024
Reviewed: 27 June 2024
Paul
United KingdomThe place was very basic, but it was clean and it was cheap
The waffle machine was great with the complimentary breakfast
Stayed in June 2024
Reviewed: 29 April 2024
Michael
United StatesRoom doors do not lock - they were previously kicked in or breached with a device that has damaged frames.
Staff was helpful but they do not have much to work with. Doors do not lock and property is tired and in need of repair.
Stayed in April 2024
Reviewed: 26 April 2024
Debra
United StatesDirty. Charged price over booking price. Said they deleted extra charge but waiting to see what they did charge
Location for our purpose
Stayed in April 2024
Reviewed: 10 April 2024
Mary
United StatesConvenient to the highway
Stayed in April 2024
Reviewed: 24 March 2024
Sharon
United StatesNo TV channels, 2 small towels.
Under $100
Stayed in March 2024
Reviewed: 10 December 2023
Cynthia
United StatesNeeds some updating, pool is drained. Breakfast skimpy.
Clean, adequate room. Bed was clean and comfortable. Very nice staff. This is not a four star hotel, but a good place to rest your head.
Stayed in December 2023
Reviewed: 2 December 2023
Radisch
CanadaSelected location for pool, was closed to replace heater, staff said it was posted on their website. No fitted sheets, sheet on bed barely covered the surface of the mattress. Breakfast was lacking, no eggs (boiled would be nice) , juice machine "broken" (or maybe they're too cheap to refill it) no fruit or muffins, but I guess if you like waffles they've got you covered, but the hours are crap, 6-9 is fine on weekdays but they should stretch that to 11 on weekends, especially considering they have nothing of value to offer.
It was close to my friends residence.
Stayed in November 2023
Reviewed: 31 October 2023
Megan
United StatesNot clean, bedding had stains on it Pool not working
Location
Stayed in October 2023
Reviewed: 24 October 2023
Poindexter
United StatesThere was mold in the bath tube and a loud motor of some type at night that started up outside my window about every couple of hours. I also had to pay a thirty five dollar fee for checking in early instead of just renting me a room for the extra day.
The management was great but the and the location with the town was good.
Stayed in October 2023
Reviewed: 4 September 2023
Decinto
United Statesit was ok
Stayed in September 2023
Reviewed: 18 July 2023
Gregg
CanadaThe room was in disrepair. There was no fitted sheet on the bed. The "queen room" is their way of misrepresenting the the bed size, which was a double. "breakfast" is awful coffee, toast, and waffles. No meat. No fruit. No eggs. The juice machine is out of order, but not temporarily. They printed a label for it long ago. When I asked if there was any fruit available, I was told, "This is Super 8." The WiFi is poor and you have to log in at least twice per day. The old magnetic strip entry cards are unreliable, at best.
The price was less than half of what I would spend anywhere else.
Stayed in July 2023
Reviewed: 15 July 2023
Daniel
United Statesnothing
room was good . breakfast fair. was clean.
Stayed in June 2023
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