215 Emert Street, Pigeon Forge, TN 37863, United States
#174 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 1390 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
9.0
Value for money
8.7
Free Wifi
8.9
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End of dialog contentReviewed: September 4, 2025
Bonita
United StatesIf you go on vacation to stay in your room then this may not be the place to stay; but if you go on vacation to see the sights
The staff are friendly and polite as well as helpful. You have a great view of the mountains, and you’re on the Parkway yet you’re not too close.
Stayed in September 2025
Reviewed: August 30, 2025
Lisa
United StatesLocation close to everything
Stayed in August 2025
Reviewed: August 30, 2025
Robert
United StatesThe bathtub had a dip in it which made it hard to stand or move while showering. Bride and I are both 74+.
We have stayed at this motel before so we knew it was a perfect location. Room was large with plenty of seating area with great wifi. Staff is very friendly. Breakfast is better than most motels.
Stayed in August 2025
Reviewed: August 30, 2025
Taylor
United StatesThe cleaner stuff they used was a little strong smelling.
That it was clean and kept up
Stayed in August 2025
Reviewed: August 25, 2025
Micky
United StatesBreakfast not the best
We have stayed here for 3 years now. Everything is good.
Stayed in August 2025
Reviewed: August 17, 2025
Wiseman
United StatesNeed outside chairs for balcany
Breakfast was good. Coffee delicious. staff very nice. Bed very comfy..
Stayed in August 2025
Reviewed: August 15, 2025
Olivia
United StatesWe were there for vacation and ate breakfast every morning for 3 mornings, and it was the same thing every day except the sausage changed daily. But everything else was the same wish it was switched up a little more. The biggest issue was our kids LOVED the pool, but the first 2 days, we couldn't even enjoy it from all the mosquitoes biting my kids and my self. And im not just talking 1 or 2 im saying 20-30 bites in a 20 minute span over 8 people . The last night, they just stayed down in the water and played but they are covered and miserable the next morning. I told the guy that worked the front desk the issue and said he would let maintenance know so I hope it gets better would love to go back most workers were friendly a few were moody like they hate you for having to do there job lol but kids had fun and price was good. I have a picture of my leg after 20 minutes at the pool and it was awful my 3 year olds had them all over there face and arms. They didnt spend much time my husband had to go change and put different clothes on to sit and watch them. This was early evening and they were awful
Clean, beds were comfortable could walk ro arbys, wendys, and golden corral all pretty much in the parking lot. Can tell they work hard to keep it clean. The lady in the breakfast area was on it and kept it so clean.
Stayed in August 2025
Reviewed: August 13, 2025
Amber
United StatesMy room was right in front of the elevator so people kept waking us up
Very clean. Staff was extremely nice
Stayed in August 2025
Reviewed: August 12, 2025
Karen
United StatesThe curtains in our room would not close all the way. Had to use a hair clip to hold them closed at night.
Room was clean and comfortable.Very friendly staff and very friendly people staying in rooms next to us.
Stayed in August 2025
Reviewed: August 12, 2025
Betty
United StatesBreakfast was ok. Loved waffles,eggs & sausage gravy left something to be desired. Staff was great!
Stayed in August 2025
Reviewed: August 11, 2025
Justin
United StatesStaff was nice and a hot breakfast
Stayed in August 2025
Reviewed: August 4, 2025
Heather
United StatesSince I booked through Booking.com , I was told I had to leave a card for incidentals and they would hold $100. That was fine, except we had zero incidentals and they charged the $100 to my card anyway.
Convenience, cleanliness and location
Stayed in August 2025
Reviewed: August 4, 2025
Thumble
United StatesPool to small
The room and breakfast. And location.
Stayed in July 2025
Reviewed: July 30, 2025
Robin
United StatesEnd railing on 3rd floor balcony is so loose it's dangerous! Wish there was balcony chairs outside your room.
Location is excellent. Staff is great. Love that it is pet friendly! Coffee station available 24 hrs is a plus!
Stayed in July 2025
Reviewed: July 29, 2025
Jennifer
United StatesI'm a smoker and have to smoke outside of the room so chairs outside the rooms would be awesome!!
I loved the convenience of the location! The pool was beautiful and the sitting area with the fireplace next to the pool was so relaxing!! It was pet friendly which impressed me!! The continental breakfast was a full breakfast!! The food was very good!!
Stayed in July 2025
Reviewed: July 27, 2025
Alfred
United StatesHave maintenance check ac units if possible.
Great place. The staff was very friendly and professional.
Stayed in July 2025
Reviewed: July 27, 2025
Allison
United KingdomThere was a smell in the room, once we arrived but disappeared
Location and value for money
Stayed in July 2025
Reviewed: July 26, 2025
Samantha
United StatesThe rooms smell musty, rooms needs updated and the breakfast wasn’t to good.
Price, Staff very nice
Stayed in June 2025
Reviewed: July 23, 2025
Susan
United StatesThe entrance was not well marked and a couple of hooks on the back of the bathroom door would be useful.
It was clean and quiet.
Stayed in July 2025
Reviewed: July 21, 2025
Tammy
United StatesIt was very clean and the staff were very nice. The location was convenient also.
Stayed in July 2025
Reviewed: July 20, 2025
Floyd
United Statesgreat location the staff was friendly and the room was nice and clean
Stayed in July 2025
Reviewed: July 13, 2025
Tyler
United StatesThe owners need to update the mattresses in the room and it had a wet dog smell. The mattress on the fold away couch bed was almost rotten. It wasn't moldy or anything.It was just wore slap out.
The staff was totally amazing.The breakfast was norma
Stayed in July 2025
Reviewed: July 12, 2025
Melissa
United StatesThe toilet was very low to the floor.
Awesome bed!! Good breakfast!! Clean room!!
Stayed in July 2025
Reviewed: July 10, 2025
Nellie
United StatesThe complications of changing dates
The breakfast was decent, the rooms were clean. Very good location.
Stayed in June 2025
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