Reviews of Super 8 by Wyndham Olney 2 stars
425 South West Street, Olney, IL 62450, United States
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBest nights sleep I've had in months!
Bed seemed to be breaking down on one side. Two chairs for two people would be nice.
Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed a great night's sleep during your stay. Your comments about the bed and seating arrangements are noted and will be shared with our management team for future enhancements. We strive to provide a comfortable experience for all our guests and appreciate your insights. Thank you again for your input!
Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed a great night's sleep during your stay. Your comments about the bed and seating arrangements are noted and will be shared with our management team fo… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRecently updated propert
Breakfast was awful! No hot food provided except waffles although equipment was present. Coffee machine and juice machine in lobby didn’t work. Out of coffee cups and plastic wares. Staff uses lobby as personal space. Beds were made maybe twice during a 10 day stay.
Hello Sammie, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the breakfast experience and the housekeeping frequency. Your observations are valuable to us as we continuously strive to enhance our guest services and overall experience. We will ensure your feedback is shared with the appropriate team members to consider for future improvements. Thank you again for your insights.
Hello Sammie, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the breakfast experience and the housekeeping frequency. Your observations are valuable to us as we continuously strive to enha… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewClean. Non smoking. Ice At least they did not try to double charge us (like last year)
Seamed like front desk workers lived in hotel and treated lobby like their living room. Breakfast was close to non existent. And sucked. So you would not come back to it. Had to ask for new towels and take out our trash. Little to no maid service tell your gone.
Hello Sammie King, Thank you for sharing your feedback. It’s important for us to understand how our guests feel about their experience, and your comments regarding the front desk service and breakfast offerings will be taken into consideration for future improvements. We're glad you appreciated the cleanliness of the hotel. Your insights help us to continuously enhance our guests' experience and ensure a better stay for everyone. We appreciate you taking the time to provide this review.
Hello Sammie King, Thank you for sharing your feedback. It’s important for us to understand how our guests feel about their experience, and your comments regarding the front desk service and breakfast offerings will be taken into considera… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewNothing
Nothing
Hello Toby, Thank you for sharing your feedback. We strive to enhance the experience of all our guests, and we appreciate your input. If you have specific concerns or suggestions, please consider reaching out to our management team directly for further discussion. Your perspective is valuable to us, and we hope to continue improving in the future.
Hello Toby, Thank you for sharing your feedback. We strive to enhance the experience of all our guests, and we appreciate your input. If you have specific concerns or suggestions, please consider reaching out to our management team directl… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewClean
No elevator
Hello Lisa, Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of the cleanliness of our hotel. We understand that the absence of an elevator can be a concern for some guests and we appreciate your understanding. Your comments will be shared with our team as we continuously strive to improve our services and facilities to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future.
Hello Lisa, Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of the cleanliness of our hotel. We understand that the absence of an elevator can be a concern for some guests and we appreciate your un… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewhole in wall from plumbing repairs possibly? i am assuming since the plumbing was exposed
Hello Dawn, Thank you for your feedback regarding the hole in the wall and the plumbing situation. We strive to maintain a high standard of quality in our accommodations, and your comments will be shared with our maintenance team for their review. We appreciate you bringing this to our attention and hope your overall experience met your expectations. We value your input as it helps us enhance our guests' future stays.
Hello Dawn, Thank you for your feedback regarding the hole in the wall and the plumbing situation. We strive to maintain a high standard of quality in our accommodations, and your comments will be shared with our maintenance team for their… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewPeople was nice
Not a lot to choose from breakfast
Hello kevo, We appreciate your kind words about our staff. Guest feedback helps us improve, so we'll share your thoughts on breakfast variety with our team. We hope you had an enjoyable stay overall and look forward to welcoming you back soon.
Hello kevo, We appreciate your kind words about our staff. Guest feedback helps us improve, so we'll share your thoughts on breakfast variety with our team. We hope you had an enjoyable stay overall and look forward to welcoming you ba… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewIt was fine
The housekeeper opening our door yelling housekeeping
Hello Brandon, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with the team for further review and improvement. We hope to welcome you back in the future for a more enjoyable experience.
Hello Brandon, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with the team for further review and improvement. We hope to welcome you back in the future for a more e… Show more
Reviewed: 17 September 2024 · Stayed in June 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewJust had renovations done - new beds, paint, lights.
Had to file dispute for extra charges that showed up on our credit card. Breakfast was barely available whether you got there at 7am or 8:30am. Was not being refilled or attended to. Eggs were stuck to the chafing pan, biscuits rock hard. Juice pitcher seemed to always be lukewarm or empty. AC units noisy to wake you during the night. Stained sheets and towels.
Hello Sammie, We apologize for the inconvenience you experienced during your stay. For any billing concerns, we recommend reaching out to our management team for further assistance. Feedback regarding the breakfast service, AC units, and room cleanliness will be shared with the relevant departments for improvement. We are glad you noticed our recent renovations and hope you had a pleasant stay otherwise.
Hello Sammie, We apologize for the inconvenience you experienced during your stay. For any billing concerns, we recommend reaching out to our management team for further assistance. Feedback regarding the breakfast service, AC units, and r… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewDid not refill anything and what was out was hard and dried out
“Super 8” charges showed up on our credit card 3 time while staying (not the room charge) Had to dispute. But staff did not know why. Blocked card because of it. While we are traveling. What a pain
Hello Sammie King, We apologize for any inconvenience you experienced. Please consider reaching out to the hotel management directly to address your concerns further. Your feedback is essential for us to enhance our services and ensure a better stay for our guests in the future.
Hello Sammie King, We apologize for any inconvenience you experienced. Please consider reaching out to the hotel management directly to address your concerns further. Your feedback is essential for us to enhance our services and ensure a… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewNothing
Everything
Hello Willisha, Thank you for sharing your feedback with us. We value all guest input and will use your comments to ensure we continue to improve.
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 May 2024 · Stayed in May 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewLocation and price
Run down.
Hello Nancy, We appreciate your feedback and regret to hear about your experience. Your comments are valuable as we strive to make improvements. For any further concerns regarding your stay, please contact our management team directly. Thank you for sharing your thoughts with us.
Hello Nancy, We appreciate your feedback and regret to hear about your experience. Your comments are valuable as we strive to make improvements. For any further concerns regarding your stay, please contact our management team directly. T… Show more
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 December 2023 · Stayed in December 2023
Verified reviewLocation
Smells like cigarettes. Towel racks torn off of the walls. Blood on the sheets. Room smelled like animals.i got bedbugs or some kind of chiggers from sleeping there
Hello Artemio, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello Artemio, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are ver… Show more