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Reviews of Super 8 by Wyndham Jasper 2 stars

1287 Hwy 78 West Hwy 118, Jasper, AL 35501, United States

#7 of 9 hotels in Jasper

Guests' Choice

Review score

Based on 221 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 24 June 2025

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ac made a noise all night but I survived

    It was clean and bug free, friendly staff as well

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good for sleeping but not for swimming.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The toilet stopped up. The pool didn’t have any water in it.

    Bed was clean and comfortable.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room didn’t appear as nice as the pictures and unfortunately they advertise a pool but that pool has no water.

    Staff was very nice

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom counter was sticky, and the lotion on the counter was nasty on the outside

    The bed was cozy

    Stayed in May 2025

  • Reviewed: 16 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charged my card for more I owed. I still haven't gotten it back.

    It's was okay I ask for late check out the guy didn't bill me so I had to work on that Sunday.

    Stayed in April 2025

  • Reviewed: 19 December 2024

    6.0
    Facts
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the fact he didn't get my wyndam points and didn't send an email to me for me to start back because he said my last name doesn't match on my other account. The bath tub nob was broke previously. The lack of a real breakfast bar. The eggs or whatever else was missing and the gravy was bland no flavor to it

    The price and cleanliness of the hotel

    Stayed in December 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was subpar.

    Clean rooms. Friendly staff.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No coffee pots in the rooms.

    Great price and comfortable

    Stayed in July 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Didn't have any blankets in the room, comforter was too thin

    Had a nice pool.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very very hot in the room. It took hours for it to cool down.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Happy traveler
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly reception very helpful in changing room My mistake when booking Clean comfortable room Nice bed Breakfast okay something to start the day

    Stayed in June 2024

  • Reviewed: 3 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the idea of needing a chair or step stool just to get into bed

    The price was great

    Stayed in September 2023

  • Reviewed: 20 August 2023

    8.0
    Gloria is a very nice person great to have at the front desk
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Breakfast was not good

    Stayed in August 2023

  • Reviewed: 22 July 2023

    6.0
    Nice rest, but hotel is old
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overcharged $50 for room, discovered when I checked out, clerk on duty could not correct mistake, she tried to contact manager to make correction but was not able to do so. I had another 600 miles to drive, was told it would be credited back to my account, still waiting. Really didn’t enjoy listening to work crews that were guest, sitting in parking lot drinking beer til 2AM Another question, Why does your clerk need to make a copy of my Drivers License, would not accept my Retired Military ID, as identification, I travel a lot and stay at different lodgings, have never had anyone refuse military ID or copy my Drivers License

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Good for overnight stop
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was noisy as was extractor fan in bathroom.

    Value for money. Great for overnight stop whilst travelling through. Breakfast was good - cereals, waffle maker, juice and coffee. Next to a petrol station which was convenient. Pool area was well kept and staff were friendly.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    6.0
    Good for what was needed.
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were uncomfortable, and there was an electrician, doing some renovations and concrete drilling that started early in the morning, waking my wife and I up. The walkway is floor tile, so when it gets wet, it gets slick. It rained the day we left, and as we were loading up, I slipped and almost fell. I did let the front desk clerk know.

    Front desk people were very nice. There was no hassle with the booking, and the request for a room on the ground floor was met.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    8.0
    It was a good 1 night stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    $50 deposit for accidentals that I wasn't informed about prior to booking. Then they said it would take 3 business days to get it back.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    7.0
    Will stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Tile in bathwater raise next to bathroom. Sat in tub for bath and could see that back of toilet bowl does not get cleaned. Only one garbage can in room. Only decaffeinated coffee in room parking space lines need to be painted

    Breakfast was closed before I went the first day. No grits only gravy and biscuits

    Stayed in April 2023

  • Reviewed: 4 April 2023

    7.0
    This motel was very clean and the breakfast was GREAT!
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was told that the $50 deposit would drop off my bill when I checked out. This did not happen. It took a week for this money was returned.

    Stayed in March 2023

  • Reviewed: 4 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Morning staff was horrible. The sign in the dining area said you are not allowed to take food back to your room. There was a middle age woman who came in to dining area and made 2 waffles. Her husband was checking out and had car at the door for them to leave. There wasn't a place for them to sit and eat. So the lady took her 2 waffles to go get in their car. The lady at the front desk stopped her at the door and told her she couldn't leave the building with food. The lady said the sign said she couldn't take food back to her room. She explained there was no place to sit so they were going to eat in the car. Front desk woman told her she had to throw the food away. The lady responded that breakfast was included and she wasn't breaking the rule of eating in the room. The front desk woman demanded she throw the food away again. The lady was upset and said what a horrible waste of food. That there was no place for them to sit in the dining room. The Front Desk lady said " I don't care, throw your food away." Very rude, disrespectful and hurtful actions!!! If I had not had to leave so quickly I personally would have reported her to the manager. We talked to our teenage kids about the situation they just witnessed too. Good thing I wasn't her manager. I would have fired her on the spot for the way she spoke to the customer. You can't treat customers so disrespectful. If I would have been checking in I would have left and gone somewhere else. Horrible horrible customer service.

    The bed was very comfortable. Room was clean.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The table stand was undeveloped. The fridge was leaning. The safety gard was missing part of it

    The bed was comfortable

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    great stop. friendly staff. great breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    needed a little bit of paint in bathroom

    great price and convenient

    Stayed in March 2023

  • Reviewed: 13 March 2023

    7.0
    It was Pleasant, and more than expected for small establishment
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing that stood out

    Close to my event. Did not have the breakfast this time, but had it last year and it was above expectation

    Stayed in March 2023

  • Reviewed: 30 October 2022

    6.0
    mattress was new and comfortable, carpet in room was new, it worked for a place to crash for a night but would never sta
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    exterior is very run down, staircase looks like it’s about to cave in, lots of flaky paint, mixed matched buildings materials, graffiti & shady tenants

    place to crash for a night while traveling

    Stayed in October 2022

Showing 1 – 25

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