1287 Hwy 78 West Hwy 118, Jasper, AL 35501, United States
#7 of 9 hotels in Jasper
Guests' ChoiceBased on 221 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
7.9
Facilities
7.6
Staff
8.5
Value for money
7.7
Free WiFi
7.0
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End of dialog contentReviewed: 24 June 2025
Ladyg_918
United StatesAc made a noise all night but I survived
It was clean and bug free, friendly staff as well
Stayed in June 2025
Reviewed: 23 June 2025
Christy
United StatesThe toilet stopped up. The pool didn’t have any water in it.
Bed was clean and comfortable.
Stayed in June 2025
Reviewed: 21 June 2025
Emily
United StatesRoom didn’t appear as nice as the pictures and unfortunately they advertise a pool but that pool has no water.
Staff was very nice
Stayed in June 2025
Reviewed: 25 May 2025
Barbara
United StatesThe bathroom counter was sticky, and the lotion on the counter was nasty on the outside
The bed was cozy
Stayed in May 2025
Reviewed: 16 April 2025
Tanya
United StatesThey charged my card for more I owed. I still haven't gotten it back.
It's was okay I ask for late check out the guy didn't bill me so I had to work on that Sunday.
Stayed in April 2025
Reviewed: 19 December 2024
Vaughn
United Statesthe fact he didn't get my wyndam points and didn't send an email to me for me to start back because he said my last name doesn't match on my other account. The bath tub nob was broke previously. The lack of a real breakfast bar. The eggs or whatever else was missing and the gravy was bland no flavor to it
The price and cleanliness of the hotel
Stayed in December 2024
Reviewed: 21 July 2024
Paul
United StatesThe breakfast was subpar.
Clean rooms. Friendly staff.
Stayed in July 2024
Reviewed: 12 July 2024
Jackie
United StatesNo coffee pots in the rooms.
Great price and comfortable
Stayed in July 2024
Reviewed: 20 June 2024
Consuelo
United StatesDidn't have any blankets in the room, comforter was too thin
Had a nice pool.
Stayed in June 2024
Reviewed: 14 June 2024
Kasey
United StatesVery very hot in the room. It took hours for it to cool down.
Stayed in June 2024
Reviewed: 10 June 2024
Darryl
New ZealandFriendly reception very helpful in changing room My mistake when booking Clean comfortable room Nice bed Breakfast okay something to start the day
Stayed in June 2024
Reviewed: 3 September 2023
Loretta
United StatesI didn't like the idea of needing a chair or step stool just to get into bed
The price was great
Stayed in September 2023
Reviewed: 20 August 2023
Bill
United StatesBreakfast
Breakfast was not good
Stayed in August 2023
Reviewed: 22 July 2023
Donald
United StatesOvercharged $50 for room, discovered when I checked out, clerk on duty could not correct mistake, she tried to contact manager to make correction but was not able to do so. I had another 600 miles to drive, was told it would be credited back to my account, still waiting. Really didn’t enjoy listening to work crews that were guest, sitting in parking lot drinking beer til 2AM Another question, Why does your clerk need to make a copy of my Drivers License, would not accept my Retired Military ID, as identification, I travel a lot and stay at different lodgings, have never had anyone refuse military ID or copy my Drivers License
Stayed in July 2023
Reviewed: 25 June 2023
Rosemary
United KingdomAir conditioning was noisy as was extractor fan in bathroom.
Value for money. Great for overnight stop whilst travelling through. Breakfast was good - cereals, waffle maker, juice and coffee. Next to a petrol station which was convenient. Pool area was well kept and staff were friendly.
Stayed in June 2023
Reviewed: 14 June 2023
Jessee
United StatesBeds were uncomfortable, and there was an electrician, doing some renovations and concrete drilling that started early in the morning, waking my wife and I up. The walkway is floor tile, so when it gets wet, it gets slick. It rained the day we left, and as we were loading up, I slipped and almost fell. I did let the front desk clerk know.
Front desk people were very nice. There was no hassle with the booking, and the request for a room on the ground floor was met.
Stayed in June 2023
Reviewed: 22 May 2023
Yvette
United States$50 deposit for accidentals that I wasn't informed about prior to booking. Then they said it would take 3 business days to get it back.
Stayed in May 2023
Reviewed: 24 April 2023
Hugh
United StatesTile in bathwater raise next to bathroom. Sat in tub for bath and could see that back of toilet bowl does not get cleaned. Only one garbage can in room. Only decaffeinated coffee in room parking space lines need to be painted
Breakfast was closed before I went the first day. No grits only gravy and biscuits
Stayed in April 2023
Reviewed: 4 April 2023
Ricky
United StatesI was told that the $50 deposit would drop off my bill when I checked out. This did not happen. It took a week for this money was returned.
Stayed in March 2023
Reviewed: 4 April 2023
Michael
United StatesMorning staff was horrible. The sign in the dining area said you are not allowed to take food back to your room. There was a middle age woman who came in to dining area and made 2 waffles. Her husband was checking out and had car at the door for them to leave. There wasn't a place for them to sit and eat. So the lady took her 2 waffles to go get in their car. The lady at the front desk stopped her at the door and told her she couldn't leave the building with food. The lady said the sign said she couldn't take food back to her room. She explained there was no place to sit so they were going to eat in the car. Front desk woman told her she had to throw the food away. The lady responded that breakfast was included and she wasn't breaking the rule of eating in the room. The front desk woman demanded she throw the food away again. The lady was upset and said what a horrible waste of food. That there was no place for them to sit in the dining room. The Front Desk lady said " I don't care, throw your food away." Very rude, disrespectful and hurtful actions!!! If I had not had to leave so quickly I personally would have reported her to the manager. We talked to our teenage kids about the situation they just witnessed too. Good thing I wasn't her manager. I would have fired her on the spot for the way she spoke to the customer. You can't treat customers so disrespectful. If I would have been checking in I would have left and gone somewhere else. Horrible horrible customer service.
The bed was very comfortable. Room was clean.
Stayed in April 2023
Reviewed: 26 March 2023
Hugh
United StatesThe table stand was undeveloped. The fridge was leaning. The safety gard was missing part of it
The bed was comfortable
Stayed in March 2023
Reviewed: 17 March 2023
Craig
United Statesneeded a little bit of paint in bathroom
great price and convenient
Stayed in March 2023
Reviewed: 13 March 2023
Johnnie
United StatesNothing that stood out
Close to my event. Did not have the breakfast this time, but had it last year and it was above expectation
Stayed in March 2023
Reviewed: 30 October 2022
Jon
United Statesexterior is very run down, staircase looks like it’s about to cave in, lots of flaky paint, mixed matched buildings materials, graffiti & shady tenants
place to crash for a night while traveling
Stayed in October 2022
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