Reviews of Super 8 by Wyndham Bend 2 stars
1275 South Highway 97 , Bend, OR 97702, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewConvenient on off the highway, and restaurants in walking distance
Nothing
Hi and Thank you for your kind words. We’re so glad to hear you enjoyed a quiet and comfortable stay and that our team was able to accommodate your needs. We look forward to welcoming you back the next time you’re in Bend. General manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery convenient
One of the queen bed mattress had a ridge down the middle of it which made it uncomfortable.
Hi, Thank you for sharing your feedback. We’re glad you found our location convenient, though I’m sorry to hear about the mattress issue and that parts of the property felt tired. We’ll review this with our team and make adjustments where we can. Your comments help us focus on where improvements are needed, and we hope you’ll give us another opportunity to provide a more comfortable stay. General manager
Hi, Thank you for sharing your feedback. We’re glad you found our location convenient, though I’m sorry to hear about the mattress issue and that parts of the property felt tired. We’ll review this with our team and make adjustments where w… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewTom & Jamie are amazing people. Remaining staff that we encountered were nice. Didn't hear anyone next to you or above you.
Ground floor room that smelled of mold & mildew. Bed and pillows were so hard, it was equivalent to sleeping on the floor.
Thank you for taking the time to share your experience, Kendra. We’re happy to hear that you found our staff—especially Tom and Jamie—welcoming and that the building was quiet during your stay. At the same time, I’m very sorry about the condition of your room and the discomfort with the bed and pillows. We take these concerns seriously and will be reviewing them with our team to make improvements. We appreciate your honest feedback and hope you’ll consider giving us another chance to provide a more comfortable experience on a future visit. General Manager
Thank you for taking the time to share your experience, Kendra. We’re happy to hear that you found our staff—especially Tom and Jamie—welcoming and that the building was quiet during your stay. At the same time, I’m very sorry about the con… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to our friends
Dirty, smelly, keys never worked. I felt like I couldn’t keep my bag on the ground
Hi. Thank you for your feedback. While we’re glad our location was convenient for visiting your friends, I’m truly sorry to hear about the condition of your room and the trouble with your keys. That is not the experience we want for our guests. We’ll be reviewing these concerns with our housekeeping and front desk teams to ensure improvements are made. Your comments are valuable, and we hope for the opportunity to provide you with a much better stay in the future. General Manager
Hi. Thank you for your feedback. While we’re glad our location was convenient for visiting your friends, I’m truly sorry to hear about the condition of your room and the trouble with your keys. That is not the experience we want for our gue… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClose to the amphitheater
The room was dirty. Stains on the floors
Thank you for sharing your feedback. I am sorry to hear that your room did not meet expectations during your stay. Cleanliness is a top priority, and I will be reviewing your comments with our housekeeping team to ensure this is corrected immediately. I understand your concern regarding value and will also review our quality and pricing to make sure our guests feel they are receiving the right experience for their investment. I appreciate you pointing out our convenient location near the amphitheater, and I hope you will consider giving us another opportunity in the future. Tom General Manager
Thank you for sharing your feedback. I am sorry to hear that your room did not meet expectations during your stay. Cleanliness is a top priority, and I will be reviewing your comments with our housekeeping team to ensure this is corrected i… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNothing
Pet friendly room reeked of urine and carpet was stained and dirty!
I am very sorry to hear about the condition of your room. A pet-friendly room should never smell of urine or show stains, and this is not the standard we set for our property. Your feedback has been shared directly with housekeeping and maintenance so we can address both cleanliness and flooring issues immediately. I regret that we failed to provide a positive experience, and I appreciate you bringing this to our attention so we can take corrective action. Tom General Manager
I am very sorry to hear about the condition of your room. A pet-friendly room should never smell of urine or show stains, and this is not the standard we set for our property. Your feedback has been shared directly with housekeeping and mai… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRun down dirty horrible breakfast
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewI did not like this hotel at all it was very ghetto
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is to provide a safe, comfortable, and welcoming environment for every guest, and we regret that we fell short during your stay. Your comments have been shared with our team as we continue working to improve both our property and guest experience. Tom General Manager
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is to provide a safe, comfortable, and welcoming environment for every guest, and we regret that we fell… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe pool and spa was nice
Very old, dirty and run down
Thank you for your review. We’re sorry to hear that the condition of the hotel and guest rooms did not meet your expectations, especially considering the rate of your stay. We understand how important cleanliness and upkeep are, and we’ll be addressing the concerns you’ve shared with our team. We are glad to know you enjoyed the pool and spa, and we will continue working to improve the overall guest experience so every part of a stay feels worthwhile. Tom General Manager
Thank you for your review. We’re sorry to hear that the condition of the hotel and guest rooms did not meet your expectations, especially considering the rate of your stay. We understand how important cleanliness and upkeep are, and we’ll b… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff working front desk were very friendly and even though they were very backed up dealing with multiple check ins and computer issues they were still very pleasant and apologetic to anyone who had to wait in line (even though it wasn’t their fault).
For one, the shower didn’t work. We tried several times but couldn’t get the shower head or the faucet to work. It had been a long day and we just left it alone after awhile, plus it was late. The “complimentary breakfast” was a joke. There was cereal, but no milk. Cream cheese and peanut butter but no bread or bagels. The fruit basket had pieces with mold growing on them and the diy pancake machine was barely working. So the only option was a packet of dry oatmeal.. I felt so bad for all the families with small children who were unable to eat because of this. I could see the look of disappointment on many people’s faces. Whoever manages this motel should really consider upgrading a few things if it’s within their control to do so.
Hi Rebecca, Thank you for your patience at check-in. As the new General Manager to the property I appreciate your candor of the maintenance and breakfast bar notes. I am speaking with all department heads to address your concerns. Thank you for staying with us. Tom-General Manager
Hi Rebecca, Thank you for your patience at check-in. As the new General Manager to the property I appreciate your candor of the maintenance and breakfast bar notes. I am speaking with all department heads to address your concerns. Thank yo… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location served our needs.
Incompetent check in staff. Extremely uncomfortable bed and pillow. Poor choices of breakfast items. Lack of electrical outlets for device charging.
Thank you for sharing your feedback. I am sorry to hear that aspects of your stay did not meet expectations. We are addressing the comfort of our beds and pillows, as well as reviewing our breakfast selections, to better serve our guests in the future. I will also be working with our front desk team to improve training and ensure a smoother check-in experience. Your comments regarding electrical outlets have been noted, and we are exploring ways to make device charging more convenient. We appreciate your input as it helps us make the improvements our guests value most. Tom General Manager
Thank you for sharing your feedback. I am sorry to hear that aspects of your stay did not meet expectations. We are addressing the comfort of our beds and pillows, as well as reviewing our breakfast selections, to better serve our guests in… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewIt had a nice pool area. The staff was friendly.
The room I was in definitely needed pet odor removed.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Bend. It is always a pleasure to receive feedback.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNot much to like here. I think this is the last super 8 I'll stay in.
Smelly. Dirty carpet. Funky musky room. Vomit on hallway floor.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Bend. It is always a pleasure to receive feedback.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe pool was nice.
When we got there, our room was not ready to check in. Every time we left and came back, our keys didn’t work. One of the times they were “fixed” and we went back up to our room and they still didn’t work. Another time we were asked if we were by something magnetic. We said no. And the lady responded, “ well you must have been.” Ma’am we got it from the desk and walked up to our room and it didn’t work. Unless your hallways or my hand are magnetic that’s not the problem. And the beds and some pillows are terrible.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Bend. It is always a pleasure to receive feedback.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation
That well there my key card didn’t work regularly. I was locked out of my room and the building 3 times. One time I called the front desk and was told that she was busy and hung up on me. Pissed me off and immediately had to go to the front desk to confront to her to get access to my room 117.
I do apologize for your experience. The key cards do not work if you keep it by cell phones and anything magnetic. Thank you for taking the time to share your experience with us, we do look forward to serving you better in the future.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified review