Reviews of Rodeway Inn 2 stars
405 Highway 36 North, Caldwell, TX 77836, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewDirty sheets Had to plug in tv
Dirty sheets Had to plug in tv
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAt least the bed was comfortable.
Description of included amenities did not match what I experienced. A/C was probably partially broken and loud at night. Bathroom light did not work and there was obvious untreated water damage on the walls. Never staying here again.
Hello William, Thank you for sharing your feedback regarding your recent stay. We strive to provide accurate descriptions of our amenities and take all comments seriously. We regret to learn about the issues you encountered with the A/C and bathroom lighting during your visit. Your insights are valuable, and we will ensure they are communicated to the appropriate team for review and consideration in our ongoing efforts to improve guest experiences. We hope you find a property that meets your expectations in the future.
Hello William, Thank you for sharing your feedback regarding your recent stay. We strive to provide accurate descriptions of our amenities and take all comments seriously. We regret to learn about the issues you encountered with the A… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewWe stayed in the newer section of the property this visit and the rooms were much better than the older part of the property, but the water pressure was terrible! It took 10 minutes to rinse the shampoo out of my hair
The water pressure was way too low. Someone stayed Friday night with a horse trailer and no one ever cleaned up the mess all weekend, so we had to smell urine and feces all weekend.
Hello David, Thank you for sharing your feedback. We appreciate your comments regarding the room quality and are glad to hear the newer section met your expectations. Your concerns about water pressure and cleanliness have been noted and will be forwarded to the appropriate team. We strive to maintain high standards, and your input helps us to improve. We hope to welcome you back for a better experience in the future.
Hello David, Thank you for sharing your feedback. We appreciate your comments regarding the room quality and are glad to hear the newer section met your expectations. Your concerns about water pressure and cleanliness have been noted and w… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe room was nice on inside
The staff, the service the drugs, had to go to Walmart to buy towels just to get a shower for the funeral I was there to attend, went and ask for towel still could not get it was an awful experience
Hello Misty, We apologize for the inconvenience you encountered during your stay. Your feedback will be shared with the team for improvement. We are glad to hear you found the room satisfactory. Your comfort is important to us, and we hope you consider staying with us again in the future for a more positive experience.
Hello Misty, We apologize for the inconvenience you encountered during your stay. Your feedback will be shared with the team for improvement. We are glad to hear you found the room satisfactory. Your comfort is important to us, and we ho… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewLocation
Lack of smoke detector. Just wires hanging out. Slippery shower. I about fell down
Hello Jon, We are sorry to hear about your experience and regret the inconvenience caused. Your feedback is valuable, and we will address these concerns promptly to ensure a safe environment for all guests. Thank you for bringing this to our attention.
Hello Jon, We are sorry to hear about your experience and regret the inconvenience caused. Your feedback is valuable, and we will address these concerns promptly to ensure a safe environment for all guests. Thank you for bringing this to… Show more
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewThere was A Creepy Worker in a Room with a Boom Box and Lights on Door Drinking and standing outside Door 2 Doors Down from where the Room He showed Us 🤬
When I booked Room on Booking.com I called Rodeway and Requested a Bottom Floor Handicapped Room The Clerk said No PROBLEM THEN WHEN I CHECKED IN AND PAID FOR ROOM HE GAVE ME A KEY TO ROOM 234 I told Him I was Handicapped And Needed a Bottom Floor They don’t have an Elevator He said He didn’t have one but gave Us a Key to Room 134 Real Close to Worker Playing Music Loud on Boom.Box I tried to Cancel Room but He said Call Booking.com We ended up Driving Home 117 Miles to Outside Blanco After 2 Hrs and 3 Booking.com Agents I got the Agent to Cancel Room He said He Would Email Road way But They Needed to Refund Money So We Payed for a Room that We couldn’t Use Because I’m HANDICAPPED I CALLED ROADWAY Yesterday and asked to Talk to Manager but Same Barely Legible Clerk answered phone and Said Manager wouldn’t be in till Monday CAN SOMEONE AT BOOKING.COM Please fix This I can Pay Something for Cancelling Room but It Wasn’T MY FAULT THAT I’m Handicapped And I Didn’t Use or Stay in Room Please Email or Call Me Llano Baumgartner 830/499/0030 THANKS
Hello Llano, We apologize for the inconvenience you experienced during your recent stay. Your feedback regarding the room assignment and noise disturbance is concerning, and we have shared this with the relevant team for review. For any billing or refund inquiries, we recommend contacting our management directly. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.
Hello Llano, We apologize for the inconvenience you experienced during your recent stay. Your feedback regarding the room assignment and noise disturbance is concerning, and we have shared this with the relevant team for review. For any … Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewLocation was good. Best that is in the area.
Needed to be kept cleaner. Breakfast ends at 9 on Saturday. He did let us get a cup of coffee as the coffee maker was missing a part so I couldn’t make coffee in room.
Hello Lorene, We appreciate your feedback on the cleanliness and breakfast timing. It's great to hear you found our location favorable. Our team strives to offer the best experience possible for our guests.
Reviewed: 7 September 2024 · Stayed in June 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe saying don’t judge a book by its cover fits this so well! The rooms were really nice clean and up to date. The staff was great and welcoming with any small issues that had came up.
Lots of outside bugs like crickets but is to be expected with location.
Hello JASMINE, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello JASMINE, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are ver… Show more
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewPrice
Holes in the towels, the bathroom door wouldn't close, tv channels were minimal, the mattress was on a metal pedestal, and made clanking noises with every move. The 8.3 rating is clearly false.
Hello Ellen, We appreciate your feedback and apologize for any inconveniences you experienced. Our team values all guest comments to continually improve our services. Your concerns have been noted, and we encourage you to reach out to our management to address any further issues. Thank you for sharing your experience with us.
Hello Ellen, We appreciate your feedback and apologize for any inconveniences you experienced. Our team values all guest comments to continually improve our services. Your concerns have been noted, and we encourage you to reach out to ou… Show more
Reviewed: 6 June 2024 · Stayed in May 2024
Verified reviewReviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewreserved a king bed, he booked us with 2 double beds
Hello Melinda, We apologize for any inconvenience this may have caused. Please feel free to contact our management team directly to address this matter further. Thank you for bringing this to our attention and we hope to welcome you back for a more enjoyable stay in the future.
Hello Melinda, We apologize for any inconvenience this may have caused. Please feel free to contact our management team directly to address this matter further. Thank you for bringing this to our attention and we hope to welcome you back… Show more
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 29 January 2024 · Stayed in January 2024
Verified reviewLarge shower
The lighting
Hello Morales, Thank you for your feedback. We appreciate your comments on the lighting and the spacious shower in our hotel. We strive to provide a comfortable and enjoyable experience for all our guests. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
Hello Morales, Thank you for your feedback. We appreciate your comments on the lighting and the spacious shower in our hotel. We strive to provide a comfortable and enjoyable experience for all our guests. If you have any further feedbac… Show more
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 October 2023 · Stayed in October 2023
Verified reviewReviewed: 8 October 2023 · Stayed in September 2023
Verified reviewNo Breakfast. Location Wes close to the Venue
No hair dryer or Ironing board.
Hello Sandra ,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
Hello Sandra ,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the gu… Show more
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewThe location and price.
The checkout time
Reviewed: 2 June 2023 · Stayed in May 2023
Verified reviewQuiet
Dirty, sink wouldn't drain, locked us out of ice room before we checked out. Had problems with the key not working well.
Hello TERRY, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Hello TERRY, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importa… Show more