1020 Buck Jones Road, Raleigh, NC 27606, United States
#60 of 78 hotels in Raleigh
Guests' ChoiceBased on 192 hotel reviews
6.8Cleanliness
7.1
Comfort
7.2
Location
7.9
Facilities
7.2
Staff
8.2
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 20 April 2025
James
United StatesThe kitchen was not fully equipped with pots and pans, and the utilities that were there were not clean. The bed was very uncomfortable. The foot raised up in the head went down.
I love the space and the staff was very nice. Very quiet.
Stayed in April 2025
Reviewed: 20 April 2025
Mika
United StatesNeed to update rooms
Location and price
Stayed in April 2025
Reviewed: 7 April 2025
Mark
AustraliaFriendly staff. Whole place feels a little outdated - could use some fresh paint, etc, in the hallways Comfortable beds
Stayed in April 2025
Reviewed: 17 March 2025
Somer
United StatesLoud fridge, dirty curtains, no breakfast, pillows too soft
Spacious room, ice maker in room, friendly staff
Stayed in March 2025
Reviewed: 4 March 2025
Brooklyn
United Statesthe sheets had stains, the bathroom floor was dirty and covered in what looked like pubic hair, the towels provided had hairs weaved through them
Stayed in March 2025
Reviewed: 3 March 2025
Joe
United StatesHad confirmation of double bed suite. Checked in and was given single bed. Showed confirmation and was told it was a booking.com issue not a hotel issue. Rather than try to argue I asked how can we rectify and she said I could pay 180 extra dollars to get a room that I had a confirmation for. Not a fun first few hours in town after an almost 9 hour drive. No apologies for any mix up, no smile or even a cordial attitude. Site showed breakfast and when I asked, she did not even look at me and just said no, and walked to the back to turn her music back up.
Clean room, clean property, comfy bed. Sunday morning front desk lady was the only one who smiled and told us to have a good day and safe travels.
Stayed in March 2025
Reviewed: 16 February 2025
Romero
United StatesRoom shared a door with another room and the people were really loud during the night
It was pretty clean and everyone was helpful and nice
Stayed in February 2025
Reviewed: 20 November 2024
Robin
United StatesIt was nasty. The sheets were dingy and very wrinkled. Normally, I always sanitize the rooms, but this one was dirty.
I liked the kitchen. It was not clean though. I used a whole bottle of sanitizer to clean this suite.
Stayed in November 2024
Reviewed: 21 October 2024
Johnson
United StatesThe toilet didn’t flush properly and we found a bug
Bed was comfortable and temperature was nice
Stayed in October 2024
Reviewed: 5 October 2024
Ace
United StatesLocaton
Stayed in August 2024
Reviewed: 14 July 2024
Rebecca
United StatesThe entrance doors that are convenient to your room are not accessible to come back in but can go out the hotel do not want you to prop the doors open only the main entrance door in the lobby and the door on the opposite entrance of the lobby works with your card other than that the hotel is good
Nice staff very helpful
Stayed in July 2024
Reviewed: 5 June 2024
Sarah
United StatesWish there were snacks or drinks somewhere in the location. And didn’t know breakfast was offered. But everything else was so nice.
I didn’t realize there was breakfast!
Stayed in June 2024
Reviewed: 20 May 2024
Erick
United StatesI didn't like the staff. They was unable to change my room to a 2-bed given that it was on a tuesday on as per staff, there were plenty of rooms available. I had to contact booking.com which took about 30 minutes to get them to change my room.
I liked the room.
Stayed in May 2024
Reviewed: 19 May 2024
Christine
United StatesRoom had very sticky floors and smelled like an ashtray
Close to center of town
Stayed in May 2024
Reviewed: 28 February 2024
John
United StatesAttendant at counter quick, efficient, and courteous, room was clean and comfortable.
Stayed in February 2024
Reviewed: 23 February 2024
Jeeycress
United StatesVending machines. Someone stole my food from the reception area, I saw them with my food and when I brought up to the front desk, they basically just shrug it off.
The property was well cared for, clean, only thing the vending machine was lacking snacks.
Stayed in February 2024
Reviewed: 20 November 2023
Passmore
United StatesThe minor things (soap, toilet paper, etc.) were forgotten in our room so we had to go ask for them. The staff was very apologetic.
Very clean lobby and room.
Stayed in November 2023
Reviewed: 8 November 2023
Lisa
United StatesRoom wasn’t fully cleaned when we arrived. Something splattered on side of fridge, dirty dishes in dishwasher, floor needed mopped in bathroom and kitchenette. Cable went out at one point, so I called the front desk and was told I’d need to check the connections behind the tv which was attached to wall. Disappointed that there was no breakfast.
Stayed in November 2023
Reviewed: 18 October 2023
Nikita
United StatesRoom was recently renovated, had good amenities.
Stayed in October 2023
Reviewed: 4 June 2023
Alexander
United StatesNo breakfast whatsoever, no exercise room/equipment, no pool
The location was good
Stayed in May 2023
Reviewed: 13 May 2023
Robin
United StatesDesk clerk was not very hospitable.
Hidden from the main road and was like mini apartment.
Stayed in May 2023
Reviewed: 19 April 2023
Crystal
United StatesDownside they are under construction so you can hear that most of the day, and the wifi was terrible along with cellular service.
The rooms were very clean and overall the facility is quiet which is great for work.
Stayed in March 2023
Reviewed: 4 April 2023
Farrah27
United StatesI understand they are going through a major renovation, but whoever is doing the work for them could be better about where they leave the debris. In the hallway isn't that great of a place for things like that to be. I also hope they replace the bedframes soon. Mine was a little rocky if you set on the bottom edge.
The location is good and pretty quiet. The staff I encountered was very friendly. It was a decent stay for the price, and considering they are going through renovations.
Stayed in April 2023
Reviewed: 9 January 2023
Timothy
United StatesThey did not change linens/or provide fresh towels even after we asked, but that maybe the nature of a long stay hotel. We had to ask for additional toilet paper at the front desk which the attendant gave us immediately and she was very friendly. Did find one small roach in the bathroom but otherwise the hotel and room were clean.
Very large room with great kitchen. Had two TVs one in the living area and one in the enclosed bedroom. Great location right off the interstate and in the upscale Cary suburb. Yet is was quiet and only a few miles from downtown Raleigh!
Stayed in December 2022
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