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Reviews of The Black Bear Lodge at Stratton Mountain Resort 2 stars

5 Village Lodge Road, Stratton Mountain, VT 05155, United States

#2 of 3 hotels in Stratton Mountain

Guests' Choice

Review score

Based on 83 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 27 February 2025

    8.0
    We booked a single queen room and the room was in the basement. We upgraded our room to double queen and was moved to th
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The basement rooms are too dark. I recommend upgrading to 1st or 2nd floor. No fridge, charge $20 each day for crib.

    It was clean, comfortable, and close to the slopes.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    7.0
    Few improvements would make it great.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room had heating issues being too hot to sleep no matter how low thermostat was set. This an obvious known issue as floor fan is in the room. Baseboard heater never cooled down while corridors stayed cold. Only ice maker is on 3rd floor nowhere near basement rooms. For the price, rooms could have refrigerator and microwave. Also bathroom updates placed straight bar shower curtain too far inside the already narrowed shower due to making space for exposed sprinkler pipes. A bowed shower curtain bar mounted 2 to 3 inches away from current mounting would make shower more spacious and minimize attacking shower curtain. Lastly, when did elimination of hand towels become a thing? Face cloths are not woven for drying, quite the opposite.

    Bed was firm and comfortable. Bathroom nicely updated with new tile on floor and walls. Complimentary breakfast and coffee all day is always greatly appreciated.

    Stayed in February 2025

  • Reviewed: 3 September 2024

    7.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were musty when we walked in, we had to crack the window open to let fresh air in. Decided to keep the window open throughout the stay because the room just didn’t smell pleasant. TVs are way too small to even enjoy watching from a distance.

    Breakfast and location were acceptable.

    Stayed in September 2024

  • Reviewed: 15 July 2024

    7.0
    Motel like atmosphere probably a 6
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was cold

    Clean and AC worked

    Stayed in July 2024

  • Reviewed: 29 March 2024

    9.0
    Love it
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The distance to the Mountain

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Especially awful service at the bar and particularly bad bartender. I cannot recall another place where a bartender service was as poor as there. I sat at the bar stool waiting for service for about 15 minutes. Others also sat and waited and some just left after not being served for a while. But, surprisingly, there were some patrons that had drinks. Having been disregarded by the bartender, I had to go and wait in line (yes, there was also a line for restaurant customers who wanted to get a drink - not sure why waiters couldn’t get their drinks), and after additional 5-7 minutes I was finally able to get a beer. The bartender also wanted a tip for service like that.

    Generally, a clean property. Location is not the best, but three is a private shuttle to the mountain and it runs well. Some of the staff were really nice and helpful, but others were not so much.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    6.0
    great for a ski weekend
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    food & coffee mediocre tired carpets - not great upkeep not a lot of places to sit with groups

    location ski lodge charm

    Stayed in February 2024

  • Reviewed: 8 March 2024

    7.0
    Pack snacks
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything in the village is very expensive as you'd expect from a Ski Resort. From the water from vending machines to food in the restaurants, expect upcharges everywhere. The happy bar specials at Mulligans are good value though.

    The shuttles made traveling between the lodge and ski slope very easy and convenient

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    I'd return.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled damp.

    Free breakfast was great.

    Stayed in March 2024

  • Reviewed: 10 February 2024

    9.0
    We will stay here again
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Dated, small TV

    Good value. Great staff & awesome location

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Our go-to for easy access to Stratton lifts and nightlife.
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Too hot/too cold

    Great location. Hearty breakfast buffet. Lovely staff.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Clean and cozy place good location!

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    It was ok . The food was not hot enough

    Stayed in December 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Lack of fridge in room

    Breakfast

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Ok.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    Property was fine. Will never book thru Booking.COM again. Had to leave 1 day early. Hotel would have refunded. Booking.Com does not. Never again.

    Coffee and breakfast service was late and sub standard.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    The price worked, but I'm at a loss for what "Delux Room" stands for. Zero extra space, no refrigerator, and no microwave. Two queen beds- were these even queen beds? Yes, it worked, but could have been much better. Nice staff and the place was packed.

    Great location. We have been in the area many times previously. We were camping, and with the rain on Sat. this was a last-minute reservation.

    Stayed in October 2023

  • Reviewed: 4 September 2023

    6.0
    Went downhill updates needed
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was a hole in our screen and bugs everywhere in our room and the maintenance man came and duct taped it then the next morning when we went to take a shower it was ice cold. We took ice cold showers. We still have not heard from the manager nor have we received a refund for an inconvenience at the spa and they only gave us a $50 gift card. Even though he needed stitches. Very disappointed in this place will not come again

    Convenience to everything. The hot tub us awesome.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, spa, friendly staff.

    Stayed in August 2023

  • Reviewed: 12 June 2023

    8.0
    Comfortable rooms / great location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub could have been bigger

    Location

    Stayed in June 2023

  • Reviewed: 6 April 2023

    8.0
    ease of mountain access. good lodge feel.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    could use an update

    proximity to the ski resort ski lodge feel

    Stayed in April 2023

  • Reviewed: 31 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    Need better sound proof doors between rooms

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    Very efficient stay, perfect for a weekend
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The common areas need an upgrade. The furniture, the game center (does it really make sense to charge for the games?)

    Perfect location, the shuttle works great Good room size, asked for an extra bed, there was more than enough room for it Breakfast was good but could be better

    Stayed in March 2023

  • Reviewed: 21 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    no elevator

    easy accessibility to Stratton village and ski slopes with shuttle

    Stayed in January 2023

  • Reviewed: 14 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast could have more variety in the hot food from day to day.

    cleanliness

    Stayed in January 2023

  • Reviewed: 24 October 2022

    9.0
    Comfortable, clean, great breakfast
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    restaurant/ bar would have been lovely

    wonderful property ❤️

    Stayed in October 2022

Showing 1 – 25

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