Reviews of Stoney Creek lnn Galena 2 stars
940 Galena Square Drive, Galena, IL 61036, United States
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewRoom was very clean
Nothing I didn't like
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation was great. Very close to downtown Galena
I would suggest better pillows
Thank you for your feedback! We are glad that you enjoyed your stay!
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWell maintained and clean
The outside garbage cans could have been emptied more often, they were usually overflowing
Thank you for your feedback! We will be sure to remind our staff to keep a better eye on the garbages to ensure that your next stay is up to your expectations!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything! The room was clean, the pool and hot tub are great and good hours, the breakfast is top notch, it has a bar and outside area, and the staff is Excellent ( a little shout out to Teresa at the front desk)
Not a thing
Thank you for your feedback, Michelle! We are so glad that everything was up to your expectations during your stay! It's great to hear that Teresa was an additional upside to your stay!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery cozy! Friendly staff. Great pool/spa area. Hope we can stay there again.
Nothing!
We’re so glad you enjoyed your stay and hope to welcome you back for a longer visit next time.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEasy to find. Clean. Pool and hot tub was clean and nice. Good breakfast.
Nothing
Thank you for your wonderful review! We’re glad you enjoyed your stay and our amenities, and we hope to see you again soon.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWonderful, helpful front desk, staff. Particular, thank you to Teresa who made everyone feel welcome both of the desk and at the bar.
First hotel I’ve ever stayed in that there was absolutely no room service at all. I don’t need towels or sheets changed, but a little straightening up and emptying trash cans would’ve been appreciated. I stayed for three days.
Thank you for your kind words about our staff and facility and that Teresa made such a great impression. We appreciate your comments on housekeeping and will keep them in mind moving forward.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNear downtown. A couple of good restaurants around the hotel.
Small pool. Only one ice machine. Breakfast was ok.
Thank you for your feedback. We’re glad you enjoyed the location and nearby dining, and we appreciate your comments as we continue to work on ways to improve.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBeautiful rustic style facility with a big indoor pool and hot tub. Great breakfast. Check- in was easy. Nice on-site bar with games to play. Would return in the future.
Beds were comfortable but only full size.
Thank you for sharing your experience! We’re glad you enjoyed the rustic charm, amenities, and breakfast. We appreciate your feedback on the beds and hope to welcome you back again!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff was superb
Thank you! We're so glad to hear you enjoyed your stay and that our staff made a great impression. Can't wait to welcome you back!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBeautiful facility. Very nice staff very good breakfast all in all a great place I would go again.
Bathroom countertop needed some attention. The place was a bit dated.
We're happy to hear you enjoyed our staff, breakfast, and the overall atmosphere. We'll be sure to take note of your comments about the bathroom and updates.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewOur door did not latch shut, so we had to change rooms. We were on the first floor and they needed to move us upstairs. I need handicap accessibility and there were no elevators. They were going to move us upstairs for one night, then move us back downstairs for the rest of our stay. To much moving around. We found another hotel nearby with an elevator and handicap access.
Thank you for your feedback, Michele. We know that it can be frustrating when the hotel doesn't have an elevator. We appreciate you letting us know about your door not latching and have since fixed the issue!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe staff very friendly
Nothing
We really appreciate the kind words!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery friendly desk employees..Room and hotel very clean
Nothing
We're glad you found the hotel easy to locate and enjoyed the breakfast variety. It's great to hear our staff made you feel welcome and that you found everything clean and comfortable. We appreciate your feedback!