Reviews of Staybridge Suites Reno Nevada by IHG 3 stars
10559 Professional Circle, Reno, NV 89521, United States
#7 of 41 hotels in Reno
Guests' ChoiceReview score
Based on 226 hotel reviews
8.8Score breakdown
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Cleanliness
8.8
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Comfort
9.0
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Location
9.0
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Facilities
8.9
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Staff
9.1
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Value for money
8.5
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Free WiFi
6.9
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Reviewed: 3 September 2025
Mark
United States6 reviews4 helpful votes10“Hidden gem of friendly, family oriented staff and services!”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
There wasn't anything we didn't like about this hotel.
The staff were incredibly friendly and helpful. When we showed up just five minutes before breakfast ended at 9:30, they kindly kept it open longer so our family could eat. They assured us it was no problem at all and even brought out fresh food to make sure we had a great breakfast. That kind of hospitality really stood out to us. We really appreciated the 12pm checkout and loved how spacious, clean, and comfortable our room was. Another big plus—the hotel is 100% non-smoking, so the air was fresh without any strong cleaner scents trying to mask odors. This will definitely be our new “go-to” hotel whenever we travel through Reno—such a great experience!
Stayed in September 2025
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Reviewed: 30 August 2025
Alexander
United Kingdom14 reviews3 helpful votes9.0“Perfect hotel with genuinely lovely staff at breakfast and the reception”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing
Staff, hotel, breakfast, location
Stayed in August 2025
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Reviewed: 20 August 2025
Bernadette
United States1 review10“Great location easy access to our event”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 7 nights
- • Submitted via mobile
In door pool is to stuffy
Very comfortable for all our needs
Stayed in July 2025
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Reviewed: 20 August 2025
Rogers
United States9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 1 night
my room reservation was incorrect upon arrival glad they were able to adjust this
wish breakfast on a weekday started at 6:00 a.m. not 6:30
Stayed in August 2025
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Reviewed: 20 August 2025
Mohammad
Pakistan57 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Well run comfortable facility. South of Reno suited us for touring lake Tahoe.
Stayed in August 2025
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Reviewed: 11 August 2025
Ruth
United States20 reviews1 helpful vote9.0“Staybridge stay# 4 or 5 ?”- • Solo traveller
- • Studio Suite
- • Stayed 1 night
- • Submitted via mobile
The dishwasher silverware basket was broken. Made it hard to pull out lower rack of dishwasher. Not a big deal except when you are trying to get to dishes on lower rack. Kitchen floor appeared to not have been swept. Stayed at this Staybridge several times and this was the first time room wasn't exceptional clean.
Comfortable bed. Liked having a full size fridge. Breakfast was good. Appreciate a 12 cup Mr Coffee maker. Appreciate the staff booked me in a room which was mid hall, my booking request. Quiet pleasant stay.
Stayed in August 2025
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Reviewed: 8 August 2025
Julie
United States50 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
the breakfast was sufficient, the staff was helpful, location was good
Stayed in May 2025
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Reviewed: 5 August 2025
Alyssa
United States2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Super clean and well maintained. Had plant based breakfast offerings!!! Staff brought up extra bedding right away.
Stayed in August 2025
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Reviewed: 23 July 2025
Faith
United States13 reviews10“Meh”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Tub - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Staff was RUDE AF. Shuttle driver was amazing, great positive attitude. Front desk woman was by far the most unprofessional and rude woman I’ve ever dealt with. Seemed irritated that anyone had the nerve to check in and have her do her job.
Nice room. Clean and comfortable.
Stayed in June 2025
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Reviewed: 22 July 2025
Kara
United States10 reviews9.0“Nice”- • Leisure trip
- • Group
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nice
Nice
Stayed in July 2025
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Reviewed: 4 July 2025
Ilona
Ukraine18 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Everything was wonderful! The front desk staff checked us in very quickly, we had free laundry, a great complimentary breakfast, and our room was even upgraded to a better level! Everything was clean and comfortable. We are very happy with the hotel and the staff!
Stayed in July 2025
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Reviewed: 4 July 2025
Ruth
United States20 reviews1 helpful vote10“My favorite place to stay in Reno”- • Solo traveller
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing. This is my go to place to stay in Reno.
Location. 5 minutes away from my appointment. Located in a business area so it is relatively quiet at night. Rooms are spacious with full size fridge and well equipped kitchen. I like to cook my own meals so this was a nice bonus. Bedroom is separate from living/ kitchen area. I like to be able to close a door for extra quiet. I appreciated having an on-site laundry that was clean. Breakfast and happy hour buffets were good. Healthy options to add to my meals. Quit charging for parking. I was able to check into my room early. After long day of air travel it was a kindness I needed.
Stayed in July 2025
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Reviewed: 2 July 2025
Andrea
United States1 review9.0“Clean pool is not heated”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The pool was not heated kinda cold indoor pool sun can’t help heat it that was one of the main reason for booking here. But with that said I will book again when coming to Reno.
The property was clean and well maintained. Customers service was great when needed something they were happy to help.
Stayed in July 2025
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Reviewed: 20 June 2025
David
United States13 reviews1 helpful vote8.0“Amazing stay with friends. Would definitely recommend.”- • Leisure trip
- • Group
- • King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nice quiet area, tucked away from the main areas. But close to the airport and downtown. Right in between Carson City, Reno, and Virginia City.
Stayed in June 2025
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Reviewed: 19 June 2025
Patricia
United States29 reviews1 helpful vote9.0“Nice for one-night stay”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Sofa Bed - Disability Access
- • Stayed 1 night
- • Submitted via mobile
The desk young woman with whom I completed my checking was not really welcoming or friendly; just correct. I appreciate a friendly staff as much as I appreciate a comfortable stay. Customers keep businesses running.
Nice clean and comfortable room. Good breakfast service. Good location.
Stayed in June 2025
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Reviewed: 16 June 2025
Amanda
United States3 reviews10“Happy Family”- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Late check in but it's like that everywhere
Front desk greeting was amazing, she even upgraded our room, we will be back!
Stayed in June 2025
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Reviewed: 1 June 2025
Ruth
United States20 reviews1 helpful vote10Exceptional- • Solo traveller
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Paying for parking. Narrow spaces.
Location was great for my early morning appointment. I liked having a kitchenett with a full size fridge and freezer. Having a door between the living room/ kitchen helped make the room darker and more quiet. Also appreciated a laundry room. Comes in handy after 4 days on the road.
Stayed in May 2025
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Reviewed: 19 May 2025
Sylvia
United States2 reviews10“We came into town for my son’s basketball tournament. This hotel was 13 min away and it was perfect. Free breakfast was”- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
I enjoyed my stay with my family.
Everyone was very friendly and helpful.
Stayed in May 2025
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Reviewed: 18 May 2025
Peter
United Kingdom3 reviews8.0“good facilities and convenient location”- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 8 nights
more choice of breakfast
Breakfast ok but limited choice of hot food Social get together on mon -wed a nice touch
Stayed in May 2025
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Reviewed: 14 May 2025
Ronald
South Korea19 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 6 nights
- • Submitted via mobile
Room cleaning not done daily.
Having the kitchenette.
Stayed in May 2025
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Reviewed: 26 April 2025
Clarizza
United States3 reviews10“Very friendly and accommodating front desk staff, free delicious breakfast.”- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing, our stay was perfect and comfortable.
Free breakfast! Rooms have kitchen and making it comfortable to stay with kids.
Stayed in March 2025
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Reviewed: 26 April 2025
Sherri
United States11 reviews10“Highly recommend! Would stay again!”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 2 nights
- • Submitted via mobile
Nothing.
Very nice spacious rooms with a kitchen and sitting area. Breakfast was wonderful. Nice dining area. Staff super friendly and welcoming. Excellent location.
Stayed in April 2025
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Reviewed: 23 April 2025
Miramar
United States6 reviews9.0“We will definitely come back!”- • Leisure trip
- • Family with young children
- • One-Bedroom Two Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
nice clean room perfect for our family of 4 with a pet. Staff are so helpful and courteous. Great selection on their conplimentary breakfast.
Stayed in April 2025
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Reviewed: 21 April 2025
Kristina
Russia13 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 3 nights
The room was very clean, there were nice personnel, and the breakfast was good.
Stayed in April 2025
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