Reviews of Staybridge Suites Palmdale by IHG 3 stars
420 West Park Drive, Palmdale, CA 93551, United States

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything
Thanks for staying with us. We appreciate your feedback!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe don’t eat breakfast in the hotel every time we go we have family and we go out
Very convenient
Thanks for staying with us. We appreciate your feedback!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI liked its location, and the girl at the chicken and Counter was absolutely kind
The bedding on my bed was unacceptable. The comforter was frayed and all opened around my face. It was hair in my shower The bathroom sink was plugged, and there was no way to unplug it I asked for a ADA room, which I got a room like that, but I had no shower chair. And according to the front desk in the evening, there was nothing available like that. I had no control over the air conditioner. It was extremely noisy all night.
Thanks for staying with us. We appreciate your feedback!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEverything was great from checking in to check out. The staff was very friendly, the grounds were kept clean. The room was actually bigger than what I thought it would be. Kitchen had everything that I needed to cook, which I brought my own cookware cause I didn't know. The pool is open late that I really liked.
There was no black out curtains. I felt like people could see into my room at night if I had the lights on.
Thanks for staying with us. We appreciate your feedback!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable
Breakfast was not as expected. No eggs
Thanks for staying with us. We appreciate your feedback!
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewNo public ice machine and the fact staff let's people scream & play at the pool until midnight or later!
Thanks for staying with us. We appreciate your feedback!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewEasy check in and out. Full breakfast and happy hour
The morning staff telling me to put the gravy serving spoon back on the spoon tray as I was has just made one plate and I was about to make another
Thanks for staying with us. We appreciate your feedback!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewVery clean and comfortable
People upstairs were very loud for about 2 hours straight that woke us up it was a horrible night!
Thanks for staying with us. We appreciate your feedback!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewRoom was very spacious
Small gym Limited breakfast
Thanks for staying with us. We appreciate your feedback!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in April 2025
Verified reviewClean rooms,very nice staff,good breakfast
Nothing really
Thanks for staying with us. We appreciate your feedback!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewEverything was excellent from the front desk to the room. The food was nice fresh and hot.
Thanks for staying with us. We appreciate your feedback!
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewI’ve stayed at Staybridge a few times and overall the rooms are great. However, this past weekend I did have a booking issue and the manager wasn’t willing to work with me, she was rude and not understanding. For that reason I will no longer book a stay with them.
Customer service and manager were rude and not helpful.
Thanks for staying with us. We appreciate your feedback!
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewClean friendly environment
Shower head was throwing water everywhere. Bad shower head
Thanks for staying with us. We appreciate your feedback!
Reviewed: 21 April 2025 · Stayed in March 2025
Verified review