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Reviews of Staybridge Suites Austin Round Rock by IHG 3 stars

520 Iinterstate 35 South, Round Rock, TX 78681, United States

#33 of 41 hotels in Round Rock

Guests' Choice

Review score

Based on 76 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I had to pay additional fees for my dog. When purchasing the tickets it never mentioned additional fees for dogs. For future please add that.

    Nice area

    Stayed in May 2025

  • Reviewed: 27 May 2025

    6.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    toaster didn’t work and sofa bed was dirty

    Proximity to 35

    Stayed in May 2025

  • Reviewed: 28 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bedding and mattresses really need to be updated, as they were badly stained. The drain in the shower was clogged.

    Extra spacious rooms and was clean

    Stayed in March 2025

  • Reviewed: 18 February 2025

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner in room didn’t work well

    Cleanliness

    Stayed in February 2025

  • Reviewed: 1 December 2024

    7.0
    Okay stay.
    • Leisure trip
    • Group
    • One-Bedroom Suite - Disability Access/Non-Smoking
    • Stayed 6 nights

    Noisy neighbors on my last night. No hand soap in the bathroom. Had to use the body wash from the shower.

    breakfast included

    Stayed in November 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot hallways and elevators

    It was very nice stay, little outdated. But overall it was a good stay.

    Stayed in May 2024

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Had to track down sheets for sofa bed. Dishes in washer not clean. Front desk phone rang busy all 3 ×s we tried.

    Good rates ,nice size suite. Comfortable bed.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    7.0
    It was a good place to lay our head for the night.
    • Couple
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The ladies at the front desk were kinda snooty we were the only ones checking in. It was shift change from the looks of it. The lady leaving was pleasant the other lady was frustrated from the start. Took them 15 min to discuss a draw change and their bloopers. Then the one lady left for the day. Then the other lady told us to be patient and walked to the other then she was eating something came back out with her mouth full of food and said okay so you’re checking in. We said yes, then we gave her our reservation info. Said well that room isn’t ready I will have to move you rooms. Which was okay it was the same value. Then when we got to our room paint was peeling above the vanity big chunks and had one washcloth the drain in the bathroom had the stopper out sitting in the tub.

    Close to our destinations

    Stayed in July 2023

  • Reviewed: 22 May 2023

    8.0
    Enjoyable and comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I think cleanliness could have a tad bit better there was cigarettes mark on some of the comforters

    I liked the variety of breakfast

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Good value, clean hotel, great location.
    • Leisure trip
    • Solo traveller
    • Studio Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast service was very friendly but the food selection and quality was VERY poor... After the first day, I only went down for coffee and fruit bars, all else was pretty bad. The furniture looked a bit old / stained in the inside of drawers.

    Comfortable beds, very well equipped kitchen, kept very clean, wide shower.

    Stayed in April 2023

  • Reviewed: 28 February 2023

    7.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights

    I did not like having to ask for towels and rags. Three isn't enough for 2 people for three days.

    Driveway in was a bit confusing. Breakfast was ok.

    Stayed in February 2023

  • Reviewed: 31 August 2025

    5.0
    Good
    • Business trip
    • Solo traveller
    • Studio Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pending authorization charge of $18.40 since August 3rd still pending

    Stayed in August 2025

  • Reviewed: 21 July 2025

    9.0
    We will stay again
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice staff. Hh was nice added Bonus. Breakfast was very nice

    Stayed in July 2025

  • Reviewed: 6 July 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Horrible place so ran down

    Stayed in July 2025

  • Reviewed: 5 July 2025

    3.0
    Not worth your money. Next time I will get two rooms instead of one but at the decent hotel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Property is outdated and poorly managed. No door was opening or closing properly in the unit. Furniture was old and broken. Sharp metal pieces were sticking out of the couch, I cut my finger on it trying to unfold the couch. Overall, needs and upgrade one or new management.

    Only reason I booked this appointment is to accommodate for four people. Space is good

    Stayed in July 2025

  • Reviewed: 9 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Wish pool was open later. Stairway was very run down.

    Comfy bed and good breakfast, dispite running out of plates constantly

    Stayed in June 2025

  • Reviewed: 8 June 2025

    5.0
    I’ve had better
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rude staff for nights, outdated

    Good breakfast

    Stayed in June 2025

  • Reviewed: 20 May 2025

    2.0
    Bad
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Noise and old

    Nothing

    Stayed in May 2025

  • Reviewed: 19 May 2025

    5.0
    Not impressed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning did not work. Was eventually switched to a different room at 1 am after sweating for ever. The new room did not have a tv in the main bedroom, which sucked. It looks to have been stolen because there were hookups. The toliet in the other bathroom did not flush. There were groups of teenagers running wild all over the hotel. They were so loud and did not like sharing the pool area. The elevator was questionable. The stairway was filthy. Most of the hotel was filthy and run down. I have stayed in numerous staybridge hotels in many locations but this particular one was very disappointing and had it been my first time at a staybridge it would be my last.

    The layout of the rooms was nice

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in May 2025

  • Reviewed: 19 April 2025

    10
    Exceptional
    • Family with young children
    • One-Bedroom Suite - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very friendly, and they had a wonderful breakfast selection as well

    Stayed in March 2025

  • Reviewed: 23 March 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Maintenance is very lacking. Shower curtain rod ready to fall off. Screws and plaster look like it was cheaply fixed many times. No vent fan in bathroom so gets super humid and condensation drips down walls to create puddle on floor. No pots or scrubber to wash dishes. Water dispenser in gym didn't work. Lock on exterior door broken so you can walk right in without key. No TV in bedroom. No toilet seat cover. Not enough towels in room. 2 washers and 2 dryers out of order.

    We wanted a 1-BR unit with sofa bed so this was 1 of only 2 we could find in Austin. Room was decent size but that's about all the good things we can share.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    10
    Safe, comfortable and inviting.
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    It’s super picky but the air conditioner was a bit noisy, but on the bright side we just thought of it as a sound machine. That or we were too tired to care anymore.

    Staff was friendly and everything was clean. The breakfast spread was impressive as well.

    Stayed in March 2025

  • Reviewed: 2 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They staff was awesome I’m terrible with remembering names but all were really helpful and nice.

    Stayed in December 2024

Showing 1 – 25

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