This hotel is in the heart of Manhattan and serves as a comfortable base for people who don't want to waste their holiday time in the hotel. The room was reasonable size, older but clean decoration, well staffed with a small-choice breakfast selection and 2 great coffee pod machines. It is a great position for walking to Times Sq., Grand central, Rockafeller complex. Wall Street, Hudson Yd, Brooklyn bridge are all 40 mins walk along major Avenues lined with shops and eateries. It was exactly what we hoped it would be. Koreatown felt welcoming and safe, the H-Mart opposite has great choice of groceries and hot eat-in/take-away meals.

Stayed in August 2025

Breakfast very busy and only one lift

Location was fantastic

Stayed in September 2025

Carpet was wet for two days on my side of the bed. Not sure if that was dripping from the ceiling or what happened. One elevator for so many floors sometimes makes you wait long - especially if you live on 12th floor.

Location is great, staff is great, room was spacious, quiet and bed was very comfortable.

Stayed in August 2025

The fact that windows which were not to the street were towards another building at 1 m away, so almost no natural light. Breakfast could be a bit more varied, apme eggs would help.

Location,location,location! But also room was clean, nice bed, quite quiet if you are not at the street.

Stayed in August 2025

Homeless and beggars everywhere which hassle you,

Great location, close to subway, empire state building lots of restaurants. Had to do a tour early 1 morning doorman walked us to a taxi for safety, thanks.

Stayed in August 2025

Breakfast was okay. Refrigerator a plus, but no ice machine. Complimentary room bottled water would have been appreciated.

Spacious room. Modern bedroom. Excellent location. Comfortable bed. Good HVAC. Pleasant on site bar.

Stayed in August 2025

The location was fantastic, it was clean and comfortable.

Stayed in July 2025

Bit old rooms and decoration

Excellent location! comfy and friendly staff all in all

Stayed in June 2025

The shower was not very strong and the water was only just hot enough.

Beds and pillows were comfortable. The location was close to Penn Station which was a bonus and the room had all the facilities we needed. The use of the dining room for a hot drink was terrific and well received as was the ability to leave our bags after checkout until we departed.

Stayed in August 2025

Every day, breakfast is the same: mashed potatoes and sausages.

Location, staff, comfortable bed, cleanliness.

Stayed in August 2025

One elevator for such a bit hotel, they need another one or at least larger one. There was no ramp for the suitcase to roll up the stairs, so I had to lift it. There was a doorman probably for that.

The room was nice, the bed was comfortable, the bathroom was clean, toilet was not the best design. Overall was great!

Stayed in August 2025

Break fast hall to be big

Location

Stayed in August 2025

Internet was bad. Breakfast room too small.

very good localization, clean.

Stayed in August 2025

Location is close to Penn Station and very close to the subway. The room was perfect for what I needed. I especially loved the bed.

Stayed in August 2025

Breakfast doesn't vary from day to day, if you stay for a week it might get boring.

The location is perfect for visiting New York City, traveling out of town, and for business. You're practically in Herald Square, 2 minutes from Macys. The American-style breakfast is good, and there's coffee to go all day.

Stayed in June 2025

Only one lift.

Location, friendly staff. One of my friends thought the mash potato at breakfast was an unexpected treat.

Stayed in July 2025

Nothing.

Location!!!!

Stayed in July 2025

most nights it was noisy and did not have good sound insulation, the bath drain was blocked, the TV was not working in my room

Spacious room, bright breakfast area, very comfortable bed, friendly staff, felt safe

Stayed in July 2025

The building is very old. Elevator is too slow. Slightly smell in a room

Room was extremely large, I didn't expect. Breakfast was included like a compliment. Clean, nice

Stayed in July 2025

The breakfast option was not very good. Hot food was little hot dog sausages and mash potatoes. Yogurts and bagels were ok. The breakfast room is too small for the amount of guests. Only 1 lift which can't be helped but meant long wait times especially in the morning. The view was of a brick wall despite being on 11th floor. No coffee machine in the room or ice machine but I could get Ice from the bar. No lounge facilities other than the bar/ breakfast room so when you wanted to chill out the only option was your room.

Location is excellent for seeing the sights of Manhatten. The subway is a few yards from the hotel. Friendly staff especially the barman, the doorman kept the homeless and drug addicts away from the hotel. luggage storage was available after checked out. Clean hotel and room.

Stayed in July 2025

The breakfast should have more variety! But was good.

Very clean and big room. Also and the bathroom. They renewl the towels every day!

Stayed in June 2025

Only 1 elevator which was slow

Was in a great location right near subway stop and walking distance to Times Square

Stayed in July 2025

The pillows were too soft, so I didn’t have neck support and I woke up with neck pain. Also, too much noise on fridays and Saturday nights so I couldn’t sleep good on those days.

I liked that they have a breakfast room on the second floor that is open throughout the day in case you want to heat something up in the microwave or have a coffee.

Stayed in July 2025

Some of the staff were new and subsequently we were unnecessarily delayed at reception a couple of times, which was a little frustrating but this is a minor niggle.

The location of the hotel slap bang in the centre of Manhatten right by the Empire State Building is fantastic. You can easily walk to many of the main attractions with the Subway also very close to the hotel. The room was basic but clean, with a well-equipped bathroom including a powerful shower, fresh towels and toiletries. Beds were good with fresh linen. Staff were on the whole very friendly and helpful.

Stayed in July 2025