1015 Marriott Crossing Way, Winston-Salem, NC 27103, United States
#13 of 45 hotels in Winston-Salem
Guests' ChoiceBased on 140 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.4
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End of dialog contentReviewed: 15 August 2025
Farmer
United StatesWoke up the next morning & the dresser beside the bed was covered with black ants.
Excellent customer service. I will definitely come back again.
Stayed in August 2025
Reviewed: 6 June 2025
Regina
United StatesHad a group of parents and kids staying in the facility the first two nights for a sports tournament. The noise and running around when going thru the lobby was ridiculously loud and obnoxious. Couple parents were obviously have a few drinks to relax, but, in my opinion, not really controlling their children in the workout room and pool area while doing so.
Location, size of room, breakfast, staff was always helpful.and smiling
Stayed in May 2025
Reviewed: 19 May 2025
Wakida
United StatesEverything was great about the property although they are under some construction on the inside near the front desk but it wasn’t a problem.
The location was close to lots of stores like Target and restaurants. It was quiet and clean.
Stayed in May 2025
Reviewed: 31 March 2025
Brunilda
United StatesThe hotel in general is showing wear and tear especially the rooms. A little facelift could really benefit them. All things considered is still a very good place to stay and we would happily stay here again.
Location, room size, breakfast, cleanliness and friendly staff.
Stayed in March 2025
Reviewed: 31 March 2025
Nakiara
United StatesI did not like that the rooms were not soundproof. I did not rest well and checked out at 1 am because I could not rest. I could hear my neighbor on the phone all night. Ironically, he was not loud. I could also hear everyone pass in the hallway. The walls are just paper thin.
I liked the ease of check-in and the location.
Stayed in March 2025
Reviewed: 10 March 2025
Shamira
United StatesNo trash can liners in trash cans. Mini fridge in our room did not work. Staff was made aware of this so I am sure they took care of it for other guests.
Staff was friendly. Beds were comfortable. Location was close to where we needed to be the next morning.
Stayed in March 2025
Reviewed: 19 February 2025
Monica
United StatesThe walls were a little thin and could hear the other guest. The pool was not available. I would book again.
The staff was amazing from check in to departure. Breakfast was waffles fruit, cereal (cold&hot) and bagels. Hanes Mall was close by for shopping & restaurants and Target across the street for essentials. The mattress was very comfortable. Close to the highway so it was easy access to and from events.
Stayed in February 2025
Reviewed: 18 January 2025
Gwen
United StatesEverything was good. Don't have a complaint.
Didn't eat breakfast. Great location. Room had everything I needed.
Stayed in January 2025
Reviewed: 8 January 2025
Chiquita
United StatesN/A
Clean
Stayed in November 2024
Reviewed: 4 December 2024
Elizabeth
United StatesThe breakfast is mediocre at best.
Clean, comfortable, and quiet.
Stayed in November 2024
Reviewed: 19 September 2024
Manuela
United StatesThe outdoor space behind the pool could use some love , seemed a little bit neglected. The breakfast buffet was managed well but could use some upgrades .
Very comfortable beds, the room was very clean, location close to everything you want or need
Stayed in September 2024
Reviewed: 29 August 2024
Patti
United StatesRoom service- not cleaning the room on a daily basis
Close to family
Stayed in August 2024
Reviewed: 5 June 2024
Michael
United StatesVery, very little. We had a king suite with disability access. The only very minor complaint was the television position. It made it difficult for all three of us to watch together. Everything else was great!
Staff was very welcoming, friendly, and helpful. The entire facility was clean and well kept. Breakfast was hot and had variety of choices.
Stayed in June 2024
Reviewed: 30 May 2024
Karen
United StatesNA
Friendly
Stayed in May 2024
Reviewed: 22 April 2024
Brunilda
United StatesThis awesome hotel is starting to show fatigue. Some upgrades are definitely needed like new carpeting ( there’s so much traffic and odor a carpet can hide after so many years) also the bathroom. There was evidence of caulking and re-caulking, the shower door did not shut tight and allowed a good amount of water to escape unto the bathroom floor also the water in the sink pooled. We’ve stayed at this hotel several times throughout the years and have always had a good experience.
Super friendly staff, cleanliness, location and breakfast.
Stayed in April 2024
Reviewed: 3 January 2024
Jamie
United StatesBreakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush.
Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush. The location is excellent. The room was comfortable and the hotel was quiet.
Stayed in December 2023
Reviewed: 19 August 2023
Erica
United StatesNo housekeeping service was provided even just to provide clean towels and washcloths.
Location
Stayed in August 2023
Reviewed: 6 August 2023
Joshua
United StatesThe pool was too small, and the fitness center was small also.
Great staff and breakfast. The rooms were clean and comfortable.
Stayed in July 2023
Reviewed: 25 July 2023
James
United StatesMore fruit and fresh oatmeal
Your choice, Hot or cold with a variety everyday.
Stayed in July 2023
Reviewed: 11 July 2023
Mary
United StatesCould’ve used more towels. The bare minimum was there so if you washed your hair, you did not have an extra towel to wrap it up in. Clear directions for the television would be helpful such as on a card. Trouble getting to Amazon prime video. We purchased some food at your frozen area. Assuming all foods will be able to microwave because that is the only thing in the room. We paid nine dollars plus tax for a pizza and it was to be air fried. Throw it away and that is a lot of money.
I thought the staff was exceptional. The only problem I had was having to go to the desk three times and there was not anyone at the counter. I think a bell, or some type of device to alert staff someone is at the counter needed. Did have a little difficulty with the television as far as how to get to your own account such as on Amazon prime. Loved the design of the rooms.. Could have used more towels.
Stayed in July 2023
Reviewed: 27 May 2023
Douglas
United StatesIt was quite It was close to everything It was very clean It was very friendly
Stayed in May 2023
Reviewed: 10 May 2023
Vareer
United Statesbreakfast was good
Stayed in February 2023
Reviewed: 1 May 2023
Louis
United Statesnothing
dog friendly and excellent room layout.
Stayed in April 2023
Reviewed: 1 April 2023
Jeff
United StatesHow to sleep during the day a little bit noisy but that’s to be expected
Did not eat it without the breakfast
Stayed in March 2023
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