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Reviews of SpringHill Suites Nashville MetroCenter 3 stars

250 Athens Way, Nashville, TN 37228, United States

#114 of 201 hotels in Nashville

Guests' Choice

Review score

Based on 270 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 August 2025

    7.0
    Satisfactory for the price.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were lumpy and the bed was too soft. The ice machine on the 2nd floor was broken. The hallway wasn’t vacuumed. Our room wasn’t cleaned on the 2nd day of our stay. The shower had some mold in the corners.

    The staff was friendly

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Covinient, comfortable at a good price!
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    The dumpster is behind the building. I was at the end of the 2nd floor. I got awake by 3:30 a.m by the rattleing of the dumpster when the truck has to pick up the garbage. Why the trash needs to be picked up by the time guests are resting? The titles of the pool above the water lever looked dirty.

    I went for school, so the location was very convenient to go there. Also it has restaurants just around the corner of the building, and stores close to it. I stayed for a week, so it was excellent that the room has a meal prep station with a long counter top and a sink. My room was big enough, it was super clean, and the distribution of it was comfortable. The staff was wonderful and very helpful. Coffee station available 24/7.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    It was not as we expected it to be especially coming into a room with an odor. We had to ask the attendant to come spray
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    The room was okay as far as the look. But the room and the hall had an unpleasant ODOR. Really unpleasant. We stayed July 27- August 1. Thursday and Friday night was awful. A motorcycle gang came and was parked right outside our window. Loud noise and music. They lined coolers on the sidewalk then they sit on them talking and hollering extremely loud. motorcycles constantly running

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    after being out in the heat and humidity of Nashville, I was happy that the A/C was excellent.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights

    bed was way too soft and hard to get out of, as a disabled person. Also, not enough electrical outlets convenient to the bed. Room lights were too dim. Also would have preferred an on-property coffee shop or restaurant.

    location, staff, cleanliness

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The beds were hard and I had to buy house shoes because the floors needed shampooing you couldn’t walk on them without your feet getting dirty

    Location was good

    Stayed in July 2025

  • Reviewed: 26 June 2025

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Room 102 sometimes smelled like a Sewer. I am not sure why. The elevator was broke.

    Gym, breakfast, location.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    7.0
    The customer service was supreme
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The customer service was AAAAA!

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    Over all good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The elevator was broken and hauling a baby and carrier up and down steps was not easy

    Close but not in heavy traffic

    Stayed in June 2025

  • Reviewed: 27 May 2025

    8.0
    Very nice staffing
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Elevator did not work

    Breakfast

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    Overall, the stay was pleasant. The staff was helpful and professional.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    The elevator broke and we were on the third floor. But, things happen, so I consider it exercise.

    The breakfast was just so. It lacked variety. The same thing each day. We stayed an entire week. Otherwise the breakfast would have been fine.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    My stay was really a delight.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking tight and expensive

    Wonderful. Have been there through the years.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    9.0
    Excellent stay where we were treatedlike family
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Location and staff

    Stayed in April 2025

  • Reviewed: 27 April 2025

    8.0
    I truly enjoyed my stay and I will return
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    There were ants in the room but staff came in and sprayed.

    It was clean, spacious and it was very welcoming.

    Stayed in March 2025

  • Reviewed: 21 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was just ok. The noise at 2 in the morning fri and sat night was absolutely ridiculous. I was awakened both mornings due to extremely loud noise

    The staff was awesome. The hotel is extremely clean.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I felt parking should have been free. The staff could have been nicer and more helpful.

    Room was clean and comfortable. The breakfast was good.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    7.0
    Room was good. Needs some improvements.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room was comfortable. Televisions had issues. Screens were blue and dark. One was replaced. One TV was unable to log into streaming services. Front desk was nice. Breakfast on Sunday was horrendous. Not enough food and the attendant was not going fast enough to accommodate. Waffle machine was placed in the wrong area which then blocked the toaster. Biscuits were hard as rocks. Coffee was terrible. Pool was very cold and when we booked we thought the swim through would be open, but it wasn't even cleaned and a clear partition was blocking to outside. Pool should have been heated. No hot tub. Room was clean and beds comfortable. The breakfast area seating could use a good cleaning. Pillows and cloth partitions were filthy. Need to be Bissell cleaned. You can see the dirt on the pillows and sweat on cloth backs.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    paying for parking

    Indoor pool, breakfast

    Stayed in March 2025

  • Reviewed: 16 March 2025

    9.0
    Better than expected
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights

    Local transport connections.

    Laundry service. Gym access. Room location and size. Front Desk supplies. Room Supplies

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Great staff / great stay
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The staff was amazing!

    Stayed in January 2025

  • Reviewed: 11 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Had some difficulty with the TVs.

    Stayed in January 2025

  • Reviewed: 3 February 2025

    9.0
    Nice place to stay on a budget. We had a wonderful time at this property.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The bed was to firm.

    Everything was good breakfast was also good

    Stayed in February 2025

  • Reviewed: 30 January 2025

    8.0
    Nice
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Did not keep food items certain stocked for breakfast. Should have looked at the guest list and antipated our basketball team eating and been more prepared!

    Did not keep food items certain stocked for breakfast. Should have looked at the guest list and antipated our basketball team eating and been more prepared!

    Stayed in January 2025

  • Reviewed: 8 January 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Tub didn’t drain and needed to be snaked

    Stayed in December 2024

  • Reviewed: 3 January 2025

    7.0
    Decent stay for large group if you dont plan to spend a lot of time in the room
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    The beds were very uncomfortable, we had to fix the lock on our bathroom door, and there were ants in the room that we called about twice with no service.

    The breakfast was great with plenty of variety.

    Stayed in January 2025

Showing 1 – 25

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