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Reviews of SpringHill Suites Napa Valley 3 stars

101 Gateway Road East, Napa, CA 94558, United States

#10 of 26 hotels in Napa

Guests' Choice

Review score

Based on 173 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Nice Hotel, good value.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    We did not have our room straightened each day, which was fine. But we were not left with enough towels and other items to get us through to the next housekeeping day. Our last night at the hotel there was a wedding. The music was loud and went until a little beyond 10pm. We had an early flight the next morning and found it difficult to get.to sleep.

    The staff.was extremely accommodating. The breakfast was great along with the staff that helped with the meal. The staff at the front desk was very friendly. The property was clean and comfortable. We enjoyed the fire pit in the evening.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Overall, a decent place to stay. That said, the staff needs to improve cleaning new bathroom facilities, and the food op
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    My bathroom was dirty. The food I grabbed from the downstairs bar was not cooked properly.

    The lobby was very clean. The staff is very friendly.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning.

    My inky comment is up one check in we should have been told there is cleaning service every other day. When you expect it every day, you expect the towels to be picked up. I would have made my bed perfectly and ordered extra towels on the off days.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    9.0
    Awesome Stay! Thank You!
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Not enough charging stations for Non Tesla vehicles

    Clean

    Stayed in June 2025

  • Reviewed: 28 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 5 nights

    Room is bland.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Relaxing and location and staff were great!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Really nothing, it was a bummer that the night we stayed the little bar downstairs was closed, but that was because someone called in, not the hotels fault

    We loved the pool area, it was relaxing and large with great seating options. The room was clean and spacious as well. All The staff from check in, check out and any working the premises were friendly and courteous. Having a breakfast in the morning was also nice

    Stayed in July 2025

  • Reviewed: 3 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Bad breakfast. People, who said it’s good- maybe, you didn’t eat good breakfasts? Cold, didn’t taste good, poor quality. Disposable tableware. That was ok, but definitely not good. Not comfortable sofa to sleep on.

    Nice, pretty clean, good pool with towels,

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Overall, nice place to stay. I would come back but not purchase ice cream. :)
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    I requested a late checkout to spend more time at the pool. It was granted, but when we returned to the room my key didn't work. I had to walk all the way back to the front desk to get the key activated again. That was inconvenient. One other thing, $7.00 for an ice cream bar??? I made the mistake of not asking how much it cost when he charged it to my room. That is excessive!

    Breakfast was decent. I liked the outdoor fire pit and the hot tub. The location wasn't too far from Napa.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Staff at the front desk were pleasant.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Would definitely stay again
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    They do not offer coffee or tea after the breakfast hour .

    It was clean and beautiful, and the staff were kind

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Comfortable, good value for what we got. We were wine tasting, this location better for business
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    See above

    Great questions. Room was comfortable and can sleep a lot of people. But the room was too dark. It needs better lighting. Breakfast was great.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Good value for Napa Valley it’s a 20 minute drive from downtown Napa
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Not near many restaurants unless you have a car

    Removed from hustle of Napa

    Stayed in June 2025

  • Reviewed: 9 June 2025

    9.0
    Good, clean hotel. Was exactly what we needed.
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Had all we needed for a great price.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    8.0
    Rather overpriced.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast has very limited choice. The air con in the room was very noisy and old.

    We are free to bring food into the hotel.

    Stayed in May 2025

  • Reviewed: 25 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    A bit far from city center.

    Powerful wifi & shower.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    9.0
    Enjoyed the breakfast and beautiful heated pool.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Wished the had modern furniture the locations is in a corner , quite area .

    Beautiful building but some of the furnitures in the room was outdated but who cares they have a beautiful heated swimming pool . The breakfast had a lot selections just wished they had more fruit options. One can seat outside and overlooking the manicured garden view while enjoying breakfast.

    Stayed in March 2025

  • Reviewed: 5 January 2025

    7.0
    Other than additional cost the facility was nice.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 8 nights

    It being called a suite was not what was expected we had 3 adults, and a sofa/trundle bed did not work for people with back issues. We had to rent another room at additional cost. The inconvenience when traveling for 5 hours was beyond our expectations. What was a total surprise is the second room was cheaper than the room booked with Booking.com.

    The staff was excellent The breakfast was excellent. The hotel area outside was very well maintained It was very clen inside and outside.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    7.0
    Was nice enough for our short stay
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The tub stall had a crack in the wall and the hot water wasn’t hot enough

    Like the location and room was clean

    Stayed in December 2024

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Pricey and out of the way a bit.

    Comfy beds and great breakfast.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Ok stay if your in Napa for a short time.
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better. Didn’t like that the bathroom sink is outside the bathroom.

    Room size and staff.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    8.0
    Other than the breakfast, it was good…
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was almost inedible. The breakfast sandwich bread was hard as a rock

    Stayed in November 2024

  • Reviewed: 26 November 2024

    8.0
    Will be back. Good location for a Wine Country Visit.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 3 nights

    More Towels and a room that separated the bedroom with the living room.

    Breakfast was very good.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Studio
    • Stayed 6 nights

    There is an unpleasant outdoor odor (not emanating from the hotel but in the air). Distance from downtown without an option for a shuttle.

    Enjoyed the breakfasts. Some of the spinach quiches needed to be cooked longer but they were good.

    Stayed in October 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and quiet

    Stayed in July 2024

Showing 1 – 25

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