Reviews of SpringHill Suites Galveston Island 3 stars

Dear Robin, We are delighted to hear that we took the best care of you while you were here! Attentive service with modern property, we believe, is what sets us apart, and it truly means the world to us to read your comments. Our guests are like family; without you, we wouldn't be able to do what we love every day. However, we regret your disappointment with our location near the highway, and we appreciate your patience. We hope to have the opportunity to welcome you back soon to SpringHill Suites Galveston Island! Best Regards, Irene Carrillo

Dear Robin, We are delighted to hear that we took the best care of you while you were here! Attentive service with modern property, we believe, is what sets us apart, and it truly means the world to us to read your comments. Our guests are … Show more

Dear LesEsq, A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to SpringHill Suites Galveston Island. Best Regards, Irene Carrillo General Manager

Dear LesEsq, A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a won… Show more

Dear John, While we are glad you liked our courteous associates, we are sorry for the difficulty you had in keeping your room at a comfortable temperature. Please know our front desk is staffed around the clock and are happy to assist you while you are here. Thank you for the positive rating of SpringHill Suites Galveston Island, and we look forward to welcoming you back for a more seamless stay. Best Regards, Irene Carrillo General Manager

Dear John, While we are glad you liked our courteous associates, we are sorry for the difficulty you had in keeping your room at a comfortable temperature. Please know our front desk is staffed around the clock and are happy to assist you w… Show more

Dear Brown, We are thrilled you were able to start your day off right with our complimentary breakfast offerings and that our convenient location perfectly suited to your needs. Thank you for the high rating, and we hope SpringHill Suites Galveston Island is your first choice every time you visit the area. Best Regards, Irene Carrillo General Manager

Dear Brown, We are thrilled you were able to start your day off right with our complimentary breakfast offerings and that our convenient location perfectly suited to your needs. Thank you for the high rating, and we hope SpringHill Suites G… Show more

Dear Veda, We are thrilled you had a great stay and that you loved our immaculate property and fantastic location. Thank you for the high rating of SpringHill Suites Galveston Island, and we look forward to exceeding your expectations again. Best Regards, Irene Carrillo General Manager

Dear Veda, We are thrilled you had a great stay and that you loved our immaculate property and fantastic location. Thank you for the high rating of SpringHill Suites Galveston Island, and we look forward to exceeding your expectations again… Show more

Dear Steven, We are pleased you liked many aspects of your stay, including our location and helpful associates, and found us to be of great value for the area. We are also glad you appreciate our delicious food and parking. However, we are grateful to you for pointing out specific items that you loved and also areas where we can improve. We will look into the instances you mentioned as we are committed to offering better service for our guests. Thank you for choosing SpringHill Suites Galveston Island. We look forward to the opportunity to welcome you back soon. Best Regards, Irene Carrillo General Manager

Dear Steven, We are pleased you liked many aspects of your stay, including our location and helpful associates, and found us to be of great value for the area. We are also glad you appreciate our delicious food and parking. However, we are … Show more

Dear Rhonda, We apologize for any disappointment you experienced with some aspects of your stay. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will use your comments for future improvements. Thank you for taking the time to share about your visit. We do hope you will revisit the next time you are in the city. Best Regards, Irene Carrillo General Manager

Dear Rhonda, We apologize for any disappointment you experienced with some aspects of your stay. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will use your comments for f… Show more

Dear Alejandra, Please accept our sincere apologies for the inconvenience caused to you due to the lack of upkeep of our accommodations. Your feedback is valuable and will be addressed appropriately, as we continually strive to grow and improve our guest services on all levels. We certainly understand the frustration you must have felt and are very grateful for your patience. On a brighter note, we are glad our optimal location worked out well for your travel plans. Thank you for your candor and for choosing us for your cruise vacation. We hope you will return as we would welcome another opportunity to show you why we are a great choice when visiting the area. Best Regards, Irene Carrillo General Manager

Dear Alejandra, Please accept our sincere apologies for the inconvenience caused to you due to the lack of upkeep of our accommodations. Your feedback is valuable and will be addressed appropriately, as we continually strive to grow and imp… Show more