Reviews of SpringHill Suites by Marriott Tuckahoe Westchester County 3 stars
109 Marbledale Road, Tuckahoe, NY 10707, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGreat comfortable stay. Solid breakfast, easy parking and very helpful staff. This was our second stay and would stay again. Was great especially after a long flight with 3 small children. Thank you!
Only very minor comment was the TV didn't work properly but I think this is an issue with the app Marriott use as have had this issue with other Marriott hotels. If we stayed longer than 1 night we would have got it sorted by Maintenance I'm sure. Everything else was great
Dear Prav, We’re so grateful to have you back with us! Thank you for your kind words about your experiences and the fantastic service you’ve received. It truly means a lot to our entire team. We’re proud to be your favorite hotel in Tuckahoe and can’t wait to welcome you and your family again on your next stay! Best, Gary Byrne General Manager
Dear Prav, We’re so grateful to have you back with us! Thank you for your kind words about your experiences and the fantastic service you’ve received. It truly means a lot to our entire team. We’re proud to be your favorite hotel in Tuckaho… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewthe room and place physically was very good
No wi fi!. Staff was barely responsive.
Dear P., We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our hotel very good, but I regret that you didn't have a more exceptional overall experience due to the Wi-Fi and finding our staff unresponsive. Thank you for being our Guest and providing us with some areas that we can improve upon so your next stay will be perfect. Sincerely, Gary Byrne General Manager
Dear P., We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our hotel very good, but I regret that you didn't have a more exceptional overall experience due to the Wi-Fi and finding our st… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean place and not carpet floor
Woke up late for breakfast!
Dear Anonymous, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Gary Byrne General Manager
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation clean breakfast
The AC was very loud in the room and pets are not allowed.
Dear Luigi And Elizabeth, Thank you for taking the time to share your experience with us. We're glad to hear that our location, cleanliness, and breakfast stood out during your stay. It’s wonderful to know you had a satisfying visit. Your feedback, including both praise and suggestions for improvement, helps us enhance the guest experience. We look forward to hosting you again in the future. Best, Gary Byrne General Manager
Dear Luigi And Elizabeth, Thank you for taking the time to share your experience with us. We're glad to hear that our location, cleanliness, and breakfast stood out during your stay. It’s wonderful to know you had a satisfying visit. Your f… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewConveniently located in tuckahoe. Friendly reception and serving staff. Good breakfast.
The linen kept slipping off in the night making it a trifle uncomfortable. Rooms serviced only every other day. It would be nice to have the beds made up daily
Dear Anand, Thank you for your feedback regarding your experience. I appreciate your detailed review, as reflections like yours help us identify areas for improving our guest experience. Thank you for choosing us. Best, Gary Byrne General Manager
Dear Anand, Thank you for your feedback regarding your experience. I appreciate your detailed review, as reflections like yours help us identify areas for improving our guest experience. Thank you for choosing us. Best, Gary Byrne General M… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice room, good facilities and easy to park.
Dear Julian, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Gary Byrne General Manager
Dear Julian, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and comfortable. It was a fair price for the Westchester county location and a basic breakfast was included. The fitness room was nice and so were the staff. We were able to get a late checkout and also left the bags until 5 pm while we went to lunch. There is a nice Italian restaurant a 5 min walk up the hill.
There isn’t a safe in the room. And by no fault of the property but it is good to know that the distance from the train station was a 15 min walk uphill. Take an Uber.
Dear Pamela, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Gary Byrne General Manager
Dear Pamela, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewToo tight, AC didn't work properly, dirty only one sink, breakfast were horrible.
Dear Liakat, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Please consider a return trip should your travels bring you back to Tuckahoe. Sincerely, Gary Byrne General Manager
Dear Liakat, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location was good and convenient to get to where we needed to go. The staff was pleasant especially at check out, he was very nice. I would definitely stay there again
The breakfast wasn't that great, the eggs was a little salty and the oatmeal was too watery, but I did eat the oatmeal. I wish they would provide free water bottles to everyone and not just to VIP members
Dear DEBORAH, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Tuckahoe and our guests help us achieve that goal by sharing their thoughts about our SpringHill Suites. Please find a reason to visit again soon. Best, Gary Byrne General Manager
Dear DEBORAH, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Tuckahoe and our guests help us achieve that goal by sh… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewDear conditioner was so loud we couldn’t sleep
Dear Erna, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcome as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Gary Byrne General Manager
Dear Erna, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcome as it a… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewThe staff was very helpful
The breakfast
Dear Anonymous, Thank you for taking the time to review our SpringHill Suites. We are glad you found our staff to be helpful. It was a pleasure hosting you, and we hope to see you again soon! Best, Gary Byrne General Manager
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewlocation & Breakfast
no pool
Dear DAVID, Thank you for sharing your experience at our SpringHill Suites. We are glad to hear that you enjoyed our central location and breakfast options. However, we regret that we did not provide you with a WOW experience. We appreciate your stay with us and hope to have the opportunity to welcome you back for a flawless visit, which we are confident we can deliver. Best, Gary Byrne General Manager
Dear DAVID, Thank you for sharing your experience at our SpringHill Suites. We are glad to hear that you enjoyed our central location and breakfast options. However, we regret that we did not provide you with a WOW experience. We appreciat… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe cleanliness is subpar
N/a
Dear Feride, We appreciate your feedback! Thank you for sharing your experience at our SpringHill Suites in Tuckahoe, NY. We are pleased to hear that you found our staff welcoming and our hotel fresh. Thank you for choosing to stay with us, and we hope to see you again soon. Best, Gary Byrne General Manager
Dear Feride, We appreciate your feedback! Thank you for sharing your experience at our SpringHill Suites in Tuckahoe, NY. We are pleased to hear that you found our staff welcoming and our hotel fresh. Thank you for choosing to stay with us… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewClean for the most part , layout of room
AC didn’t seem to be working right
Dear Samantha, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you enjoyed our well-designed and crisp rooms while in town. I appreciate your comments regarding the A/C in your suite, and I have taken note. Hosting you was our pleasure, and we hope to see you again soon. Best, Gary Byrne General Manager
Dear Samantha, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you enjoyed our well-designed and crisp rooms while in town. I appreciate your comments regarding the A/C in your suite,… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGood location
Fitted sheet kept sliding off king bed. Was only given one set of sheets and one pillow for a trundle bed (booked for 2 children 2 adults). House keeping only changed towels on the “cleaning day”. Which was day 2 of a three day stay. Breakfast was extremely basic. Pool has been closed for four years.
Dear Paradise, While I am pleased to hear that you found our location to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we fell short. Thank you for taking the time to share this review and for being our valued guest. We hope you will give us another chance in the future as I know we are better than what you experienced. Sincerely, Gary Byrne General Manager
Dear Paradise, While I am pleased to hear that you found our location to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewFood
Cleaning
Dear Anonymous, Thank you for choosing to stay with us and for sharing your experience. I'm glad to hear that you enjoyed your stay overall and found our food pleasant. I apologize that our cleanliness did not meet your expectations, as this is not our standard. We would be grateful if you would consider visiting us again so we can provide you with an exceptional stay. Best, Gary Byrne General Manager
Dear Anonymous, Thank you for choosing to stay with us and for sharing your experience. I'm glad to hear that you enjoyed your stay overall and found our food pleasant. I apologize that our cleanliness did not meet your expectations, as th… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe AC was not strong enough. The common facility is too small for the entire hotel.
Dear Anonymous, I apologize that we did not meet your expectations for comfort during your stay. Thank you for your feedback; we want you to know that we are working hard to improve our hotel's performance. We hope you will consider staying with us again in the future for a better experience. Sincerely, Gary Byrne General Manager
Dear Anonymous, I apologize that we did not meet your expectations for comfort during your stay. Thank you for your feedback; we want you to know that we are working hard to improve our hotel's performance. We hope you will consider staying… Show more