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  5. Reviews of SpringHill Suites by Marriott Lansing

Reviews of SpringHill Suites by Marriott Lansing This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

111 South Marketplace Boulevard, Lansing, MI 48917, United States

#16 of 34 hotels in Lansing

Guests' Choice

Review Score

Based on 128 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 24, 2025

    9.0
    Nice hotel nice price, friendly staff I would stay again
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    although the pillows were wonderful, I woke up with a backache I believe from the mattress

    it was clean. It had a decent breakfast and good coffee. I also really liked the pillows.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Room often had exterior noises coming through making it harder to sleep

    Room was spacious and clean and staff were very nice and helpful. I didn’t have any issues with checking in or out and everything went smoothly. Facilities were nice as well.

    Stayed in August 2025

  • Reviewed: July 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Pool was not working when we arrived, they got it working but area was dirty. Breakfast was very poor.

    Place was friendly and room was clean

    Stayed in July 2025

  • Reviewed: June 30, 2025

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good, just not many choices. They had the normal cereals, fruits, and bagels. The hot food was eggs and sausage. Wished their would have been a few more options but what was there was good.

    Rooms were clean, staff was very friendly, hallways were clean and there was plenty of space to sit at the breakfast area

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    the bed was not very comfortable

    the staff was all extremely friendly

    Stayed in June 2025

  • Reviewed: May 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Better eggs , bacon

    Plain , suffient

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    Room was nice and comfortable, hotel could have better staff and clean a bit better
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been cleaner, majority of staff were not very friendly, would almost act as if you weren’t there and continue speaking to coworkers before acknowledging you, shower needed to be cleaner, pool area was also not very nice, seemed like everyone staying at hotel was on main floor and it was a bit noisy all day and decently late.

    The room was nice

    Stayed in May 2025

  • Reviewed: May 3, 2025

    8.0
    Ok hotel with super location
    • Business trip
    • Group
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No housekeeping at all Veary easy breakfast - almost no options No master switch for lights

    Location Parking Bed

    Stayed in May 2025

  • Reviewed: April 26, 2025

    8.0
    Needed a little cleaning/updating but overall a good stay.
    • Business trip
    • Travelers with friends
    • Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room still had trash in it from the previous guests, but other than that it was not too bad. I wish breakfast had more options but overall we enjoyed the stay.

    Very nice and loved the area it was in.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    7.0
    Great customer service, friendly staff, good pool and great location, close to everything needed
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of storage in the room, broken bathroom tile and ants crawling up from flooring

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    Fix hot tub fire ur one breakfast lady
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We rented the hotel for the pool hot tub free breakfast and large rooms. Pool was busy so it was a little to dirty for my liking. Towels were always well kept. Hot tub jets still aren't working that is sad bc I booked this hotel bc it has a hot tub. Rooms were decent ..only complaint was the trundle bed looked as if it had pee stains and they forgot to clean under it. Cheap mattress so replace the pee stain ones. Breakfast never had hot coffee and the one skinny middle aged girl was so damn Rude. Like I wish I could of slapped her. Not only rude to me rude to others. I would like to file a actual complaint on her. Get a new job . The man who manages was awesome . The staff I passed cleaning rooms were always friendly. Ice machine was broke down on second floor the whole time Workout room was minimal and one machine down I swear the last time I was there it was broke. Let's fix these issues Specially the hot tub this is my second visit fix the jets or pro rate the room. I could have picked a different hotel if I would have known. I cannot stress how horrible the breakfast lady was. McDonald's is hiring rude kitchen help go there she was the girl working Thursday and Saturday the 29th . Also I overheard another person complaining about ur rude help and they said she had a migraine like as if that's a good reason .

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Studio with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A/c was making noise, not able to sleep first night, resolved issue after complaning next day

    Room size, cleanliness

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast no potatoes with the sausage and eggs

    Basically everything I liked

    Stayed in February 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Clean, nice room, comfortable

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 1 bell bellhop/luggage carrier. Breakfast was hit or miss 1 morning

    The cleanliness of the room

    Stayed in March 2025

  • Reviewed: February 25, 2025

    9.0
    Overall the stay was great and staff was so welcoming...
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Breakfast selection could have been better, provide a more variety

    Stayed in February 2025

  • Reviewed: February 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was ok

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Good but but..
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Tile dirt on a shower tile and a lack of food even before the end of the breakfast time

    Room, good modern style, pretty comfy

    Stayed in February 2025

  • Reviewed: November 1, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Alec, the front desk staff, was so personable and kind.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Decent stay. Nothing out of the ordinary for our stay. Would stay again if I’m the area but would also try a similar hot
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was broken.

    Each staff member was very nice. Breakfast was standard options but everything was clean and cooked well.

    Stayed in October 2024

  • Reviewed: June 23, 2024

    9.0
    Pleasant stay in upscale room.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The bed. The lighting in the bathroom was way too bright!

    Everything was great but the bed was not so good. It seemed to slant toward the foot. Really liked the design and use of the space. High end design and no awful pictures on the wall.

    Stayed in June 2024

  • Reviewed: April 29, 2024

    9.0
    Amazing as always. The Springhill Suites never disappoints.
    • Business trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Nice, Clean and Quite. The staff were very nice and helpful.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area was dirty Sunday morning from people having a good time Saturday night. There was beer cans in the area and it just was not cleaned up before it was opened.

    The hotel was clean and nicely updated

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was too hard.

    The rooms were beautiful

    Stayed in February 2024

Showing 1 - 25

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