Reviews of SpringHill Suites by Marriott Chicago O'Hare 3 stars
8101 West Higgins Road, Rosemont, IL 60631, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewQueen bed was huge, I love it! Breakfast was also really good, there were options.
They didn’t make the couch up. We needed to do and also they didn’t give extra blankets, we were cold.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewbreakfast was great but there was an instance that the milk was already spoiled. i talked to the person in charged, she replaced all milk in the fridge, by the way im not the only one who complaint, a lady came to me after i reported, but the whole breakfast was so great.
they did not provide more blanket for the sofa bed, we used the extra on the closet.
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels brin… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe breakfast buffet had a great selection. The room was spacious, and the beds were comfortable.
The high parking fee was an unpleasant surprise. Paint was peeling high up on the ceiling in the breakfast area.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was really good.
The Parking is NOT free
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed the service provided by our team, as they do try very hard to ensure each guest has a wonderful stay. We would like to apologize for any issues you experienced with us. As our guest you deserve to have a wonderful experience and on behalf of myself and our team, I am truly sorry that we did not deliver that for you. We hope you will try us again the next time your travels bring you to the area!
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed the service provided by our team, as they do try very hard to ensure each gues… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe front desk staff were very friendly, welcoming and helpful. There was alot of parking also. The shuttle bus to the airport is a big bonus and the driver helped with the bags. I really liked the big windows in the rooms and they were clean also.The whole hotel was clean inside and outside.
The breakfast wasn't that good. The oatmeal was pretty runny also.
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
We greatly appreciate your kind review! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we lo… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice to have a family room so the kids got a bed each. Breakfast buffet more than ample.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your k… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNothing really
Too far from everything, shuttle only goes to and from airport, breakfast was bland and rubbery. The staff was ok but didn’t make my stay memorable
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. Location easy to find. Staff friendly. Room clean and orderly.
No vending throughout the hotel, only at front desk. Paid parking (I paid to stay here, I shouldn't have to pay to park too). No travel sized products in the room, all full size (unsanitary when used by other guest before/after).
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels brin… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewHelpful people working there.
Could be cleaner
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels brin… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewIncredibly friendly staff and the room was spotless. Kids loved using the pool and it was a great stop off for an early morning flight out of Chicago o hare.
It's just a little outdated but very good value for money.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your k… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast was vast! Staff was really friendly.
It was a little dated. Very difficult getting in and out of the building with striker and luggage’s.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team. It was a pleasure having you stay with us, and we look forward to seeing you the next time your travels bring you to the area.
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your k… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewwe had 3 beds to accommodate our stay
the price was more than booking.com stated it would be & I had to pay for parking (surface, not even a garage). There were no mattress covers on the mattresses, which with bed bugs, in USA, I was surprised. The thermostat wasn't very user friendly. The free breakfast wasn't very good; but, adequate, as well.
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during your stay and offer my deepest apologies for not meeting your expectations. Please know that I will address these shortcomings with the appropriate team leaders to best understand how we can prevent this from happening in the future. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified review