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Reviews of Howard Johnson by Wyndham Springerville 1 stars

242 East Main Street, Springerville, AZ 85938, United States

#3 of 4 hotels in Springerville

Guests' Choice

Review score

Based on 135 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.7

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 28 July 2025

    7.0
    Low toilets
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old style toilet, very low. Very hard to use if you have bad knees

    Comfortable and clean. Good breakfast

    Stayed in July 2025

  • Reviewed: 24 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower did not drain like it should.

    Conveyance

    Stayed in May 2025

  • Reviewed: 9 June 2025

    6.0
    Not a good stay
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms weren't the cleanest- kinda had a smell. Friends i traveled with had mold in there bathrooms. Hot water wouldn't shut off. My bed wasnt that comfortable, really lumpy. I had the master suite and could barely fit in the toilet room. Shower was really small.

    The breakfast was semi good and staff was accommodating and already knew the rooms were in bad shape

    Stayed in June 2025

  • Reviewed: 4 May 2025

    6.0
    Old and dirty
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty, old furniture, old restroom, bath, sink.

    Nothing

    Stayed in May 2025

  • Reviewed: 23 April 2025

    7.0
    Will most likely return just don't expect fancy.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not quite as advertised. Had typical waffles, few bread selection. Stayed 2 nights, did have bacon which was usually out or very undercooked. Coffee was good though! Bathroom needs serious updating.

    Convenient area, comfortable beds.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Mobility Access and Roll-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Bed and pillows well used. Breakfast adequate, but missed the waffles usually available at places serving a hot meal.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    6.0
    Reasonably priced, comfortable bed and good hot breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is very outdated. Needs to be renovated.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Mobility Access and Roll-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pressure in shower plus we got a handicap room maybe that’s why no hot water and no pressure. We are not handicapped so I don’t know why we got that room when there wasn’t many people there

    It was clean friendly staff comfortable bed

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    It was available when we needed it the most on a very long roadtrip.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a little out dated, but they did have a sign that said they were remodeling.

    It was in a good location.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bkf and parking

    Stayed in March 2025

  • Reviewed: 10 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some TLC

    Available on short notice

    Stayed in March 2025

  • Reviewed: 20 February 2025

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was charged twice and still working on getting second charge off my account

    Nice location

    Stayed in February 2025

  • Reviewed: 11 February 2025

    8.0
    Would stay there again despite some small issues
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom fixtures were showing their age. Breakfast selections were good but no juice available and grounds in coffee.

    Convenient location at crossroads of major hiway. Fridge and microwave included.

    Stayed in February 2025

  • Reviewed: 23 January 2025

    7.0
    Good place to stay if they take care of the issue of smell.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room had an odor that my wife did not like. Smelled old and even cigarette smell.

    I like it was close to a lot of nearby stores and breakfast was good.

    Stayed in January 2025

  • Reviewed: 9 December 2024

    8.0
    Kind staff, decent value
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    I left on the morning I was checking out, about 9:30 AM, to go grab breakfast and get change so I could leave a tip in my room. I think someone assumed I had left, so when I returned with breakfast and money for a tip, my key did not work. My hands are full and I still had all my stuff in the room and I had to go to the office to get my key working again. It would be great if they would verify before they deactivate your key. I had a presentation I was giving for the chamber and the small business development center that was not until 12 PM. I didn't ask for late check out because I didn't want to inconvenience anyone who needed to get in and clean the room, but it was frustrating having to deal with that and waste precious minutes I was hoping to have to eat breakfast and load up my car, so I can meet the required 11 AM check out time. I'm a good customer. No mess, quiet, and I like to leave tips to show my appreciation for the staff on hand.

    The price was pretty good for the value. Location was perfect. The staff that helped me was kind and professional. Thank you!!

    Stayed in December 2024

  • Reviewed: 28 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That stains in the shower and toilet don’t make things look to inviting but it was clean.

    Location

    Stayed in October 2024

  • Reviewed: 16 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    At around 8:45am there was NO hot breakfast. No eggs, potatoes, sausage, bacon. We waited 10-15 minutes when bacon was brought. Then more time until eggs were cooked and brought out. Then later sausage was brought out. Potatoes were never brought out! Also, there wasn't any bread for toasts - and only one bagel. The room was great... the breakfast experience, completely horrible. When the breakfast time is between 6-9, I expect the full complement of food to be available at ALL times between these hours! We rely on these foods to help start our busy day - and we often don't have time to go to a restaurant.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    7.0
    A good value with comfort.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    a little "rough around the edges" ,morning desk clerk was uniformed of highway directions.

    All the necessities with no frills. Breakfast was good.

    Stayed in September 2024

  • Reviewed: 10 October 2024

    7.0
    For a small town the hotel was priced reasonably & I was comfortable in my clean & cozy room.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Apparently, the hotel dryer broke down so all we had was one towel and a tub towel. Staff didn’t inform me so when I called the front desk the receptionist just giggles and apologized for not informing me. I asked if someone could bring some up to our room but she said that wasn’t possible. We just made it work w/ the 1 towel. When I stay @ hotels I love to relax and just watch tv & my room had a small tv and just about 7 or 8 channels. Wudda been nice if they had satellite tv. Otherwise, everything else was good.

    The location was great for a small town, went for breakfast at 0830 & most of the food was almost gone and some dried out from sitting there. Food would’ve probably been delicious if we were early. The beds were comfortable, rooms were very clean. I slept well.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    8.0
    Great jacuzzi room
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night

    Coffee was weak

    Great stay

    Stayed in September 2024

  • Reviewed: 27 June 2024

    7.0
    Restful stay at Springerville.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There was noise not within the control of the staff: guests with loud voices, truck and motorcycle engine rumbles - but for the most part, all were quiet at night. Workers in a room getting renovated had their radio music loud, but they toned it down, closed their doors upon my polite request.

    It was probably the best hotel available in this small, remote town. Check-in was easy. There was coffee available 24 hours. Room was comfortable - a quiet ac with good temperature control, privacy curtains, a fridge, microwave, clean toilet and bath, bed was soft. WIFI connection was good. Breakfast was good - had eggs and potatoes. Location was good - we were able to walk to a supermarket to get dinner. (Few choices of restaurants - some were closed.)

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Exactly what I expected and exactly what I got it was a decent price for the area at the time I wasn’t disappointed and
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Door was hard to open and property is going through a remodel which was not noted at the time of booking

    Super easy check-in

    Stayed in June 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Shower and toilet

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good value and great location.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room with Mobility Access and Roll-In Shower - Non-Smoking
    • Stayed 1 night

    Shower water pressure was very low and hot water ran out early.

    Breakfast was fine. Location was fine.

    Stayed in May 2024

Showing 1 – 25

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