1603 South Congress Avenue, Austin, TX 78704, United States
#26 of 214 hotels in Austin
Guests' ChoiceBased on 141 hotel reviews
8.8Cleanliness
9.1
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Lisa
United StatesIt wasn’t super clean. The furniture in the lobby and room was very worn.
Location and staff
Stayed in August 2025
Reviewed: 29 August 2025
Hanna
United KingdomLewis at the reception and Ashley at the bar were exceptional. Superb location, very good pool. Would stay there again
Stayed in August 2025
Reviewed: 23 July 2025
Niall
IrelandExcellent hotel with a great location on South Congress. Very friendly staff. nice bar and pool. Room was incredible.
Stayed in July 2025
Reviewed: 19 June 2025
Sara
United KingdomAmazing location and great breakout spaces
Stayed in June 2025
Reviewed: 16 June 2025
Javier
MexicoThe main couches of the tv room in several of the rooms from the large pool ones to the other rooms are not to par, they are uncomfortable and the back part slips.
Beds are comfortable and spaced out. The bathrooms are great with the best water you can soak and shower with.
Stayed in June 2025
Reviewed: 7 June 2025
Helen
United KingdomThe water never got hot in the shower . Ok for a couple of nights but would of been a problem for a longer stay.
Excellent location and spacious room. Lovely roof top pool area.
Stayed in May 2025
Reviewed: 20 May 2025
Hugo
United KingdomNothing to complain about!
South Congress Hotel was a great hotel. I was greeted by the concierge and made to feel very welcome. The place was nice - rooms were nicely decorated and the bed was big and comfortable. Good fitness centre, very close to the rooms. Fantastic coffee shop on site which was a big plus. Excellent location, right in the centre of South Congress, within walking distance of shops and restaurants. A short scooter ride or around 20-25 minute walk to downtown for sights and more. Would definitely come back.
Stayed in May 2025
Reviewed: 15 May 2025
Julia
United StatesThe hotel was pricey☹️
The location was great!!
Stayed in March 2025
Reviewed: 4 April 2025
Elizabeth
United StatesLighting was not great in our bunk room
Stayed in February 2025
Reviewed: 28 March 2025
Sarah
United KingdomAwesome hotel in a great location with restaurants and a coffee shop attached to the hotel and also in vicinity of other restaurants and shops. Nice low rise trendy vibe in area and 10-15 minutes walk to downtown. My only gripe is the cost of parking but it's typical for the area.
Stayed in March 2025
Reviewed: 17 March 2025
Daniel
United StatesThe street side can be a little loud. The room was incredibly humid most of the stay, which might bother some.
The location was amazing. The staff were accommodating and professional.
Stayed in March 2025
Reviewed: 2 March 2025
Alysia
United StatesThey were renovating the upstairs room and were hammering at 8:30am and then moving furniture (it sounded like) at 6:30am the next morning. There is also not coffee or tea in the rooms.
Friendly Staff and Nice rooms and comfortable beds. Also great location.
Stayed in February 2025
Reviewed: 2 February 2025
Georgia
United StatesMaybe some extra blankets in the room
Intimate but perfect location
Stayed in February 2025
Reviewed: 21 January 2025
Jc
United StatesOnly negative was the name on the card inside the room was wrong.
Location was close to everything.
Stayed in January 2025
Reviewed: 22 December 2024
Javier
MexicoBigger trash disposal availability
Staff
Stayed in December 2024
Reviewed: 18 December 2024
Michele
United StatesBroken exercise equipment-There were 2 treadmills-one was broken, 2 exercise bikes-pedal straps on one broken
Clean, retro
Stayed in November 2024
Reviewed: 7 December 2024
Sarah
United StatesBeautiful property, great location. Quiet rooms.
Stayed in October 2024
Reviewed: 18 November 2024
Wassam
United StatesFitness center was very small and some of the stuff in there was broken.
Location was perfect. Bed was super comfortable! Bar has a very cool vibe and awesome bartenders.
Stayed in November 2024
Reviewed: 4 November 2024
Vinod
United KingdomOne lift :-)
Style - location
Stayed in November 2024
Reviewed: 21 October 2024
Geniene
United StatesOnly thing I would have liked is a coffee maker in the room or some coffee station in the hotel.
Location was excellent! Love the area. Hotel was beautiful modern and comfy. Good size rooms and comfy bed. Nice bathroom.
Stayed in October 2024
Reviewed: 16 October 2024
Norma
United KingdomFor this standard of hotel, I felt the maintenance of the room was not up to date. The wooden desk/counter was quite chipped, leather top marked and stitching was worn. Also some paint missing/scratches on the wall by the TV and all the television cabling was messy ... should have been tidied up better. Would also have been good to have some electric sockets at desk level. Disappointed that on check in, it wasn't pointed out that any music/noise from the main area of the hotel is very audible in room 222. Fortunately I am not a light sleeper but I know quite a few people who would have found this annoying. I'm not complaining about the noise, but it should be mentioned to guests when checking in.
Great location, but knew what to expect as have visited the area before. Helpful staff on arrival. Made use of lounge area as I arrived earlier than check-in time. Room very clean and comfortable. Also close to pool. Loved the pool and used it at least once a day. Good chambermaid service. Despite the very hot weather throughout my stay, loved that the room was quite cool without using AC.
Stayed in October 2024
Reviewed: 12 October 2024
Catherine
United States Minor Outlying IslandsThe pool area has loose cement blocks. We would have preferred to stay in a quieter room. New matrices are in order.
Every person we came into contact with was friendly, helpful, and professional. Very clean hotel. Loved the large bathroom. The pool itself refreshing and pool service amazing.
Stayed in October 2024
Reviewed: 24 September 2024
Ashley
United StatesNothing, I’m recommending this hotel to everyone.
Staff was extremely welcoming and helpful. The property was beautiful and location was right in the middle of the cute part of SOCO. The various restaurants and bars was the cherry on top!
Stayed in September 2024
Reviewed: 7 September 2024
Linda
AustraliaThe bedroom lighting was very dark.
The hotel had great bar and cafe on the ground floor. There was also a rooftop pool.
Stayed in September 2024
Brixham, UK
Granada, Spain
Goreme, Turkey
Kihei, USA
Bryce Canyon, USA
Americana, Brazil
Saint Petersburg, Russia
Brisbane, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content