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Reviews of South Bay Motel 2 stars

1159 Montauk Highway, Copiague, NY 11726, United States

#2 of 2 hotels in Copiague

Guests' Choice

Review score

Based on 63 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.2

  • Location

    7.0

  • Facilities

    6.1

  • Staff

    6.9

  • Value for money

    6.2

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 22 July 2025

    5.0
    Looks nice on the outside, questionable on the inside.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The protective bulletproof glass at the front desk was difficult to navigate— we could not hear each other and relied on hand signals to communicate— and extremely off-putting. The room smelled terrible. There were black marks/stains on all the linen, cigarette burns on the tub. The tiled floors were sticky/tacky. There was a sign on the back of the door demanding that guests notify the front desk of any infestation, which gave the impression that were were not in a clean and safe room. We had reservations for two nights but left early.

    Property was near the location of a business engagement. Exterior was tidy and well ordered.

    Stayed in July 2025

  • Reviewed: 6 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water…..dirty bathroom

    Stayed in October 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Was told Jacuzzi wasn't working

    The staff and the room was good. Just wish I could have had a Jacuzzi to use

    Stayed in May 2024

  • Reviewed: 26 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Someone working in room above late at night and at 6:00 in the morning.

    Location

    Stayed in May 2024

  • Reviewed: 18 March 2024

    5.0
    It was just ok
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like smoke the sheets had burn holes and the owner i think had a bad attitude

    The location by the water

    Stayed in March 2024

  • Reviewed: 7 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Key cards weren't working so we had to have the staff let us in each time. Musty smell in room, but that is typical of motels. $160 per night is expensive for a no frills motel.

    Rooms looked clean. Nice view of boat yard. Just needed a place to sleep overnight, and it met that need.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Night reception does not seem to know what he is doing and the room smelled like urine.

    Location was on the water.

    Stayed in July 2023

  • Reviewed: 23 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very clean.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    1.0
    I probably would have been better at Penn station
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff rude they are stealing from people and there’s no standard that makes dumps like this change

    Absolutely nothing this was dirty smelling horrible place

    Stayed in May 2025

  • Reviewed: 24 May 2025

    1.0
    Would never stay there again one of the worst ever stayed at
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Treat like a child with rules clock your every movement tv remote don’t control volume have to find knob on back tv then come knocking and yelling in your window to turn it down when that’s how it was the heater air conditioning unit had so much yuck in the filter couldn’t stop coughing we both have bumps like bites or a rash pillows are as thin as the sheets the sheets had stains n rips and place just had the oddest smell

    Had availability

    Stayed in May 2025

  • Reviewed: 7 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Heat needs to be turned on in the room prior to prepaid check it. Need better soap and towels. Check in took too long pre booked.

    Stayed in December 2024

  • Reviewed: 6 October 2024

    9.0
    I would stay again
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Very nice staff and great view of the lake

    Stayed in October 2024

  • Reviewed: 17 September 2024

    1.0
    Should of paid more and stayed elsewhere
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    It is right on the highway road sounds were constant

    Our no smoking rooms bathtub was lined with cigarette burns Mildewy air coming from ac unit

    Stayed in September 2024

  • Reviewed: 2 September 2024

    2.0
    Unprofessional and well, smelly!
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The first room smelled like smoke so they moved us. Second room was slightly better. I asked for a one hour check out extension which they granted. The manager walked in on us at 11:50 am without knocking and literally threatened us. I’ve never experienced anything like it. Highly unprofessional, especially after granting the hour extension. I would have had no problem leaving at 11 BUT decided to pack up after breakfast. I don’t even mind knocking on the door at 11:50 BUT to just barge in. I was literally blown away by the lack of professionalism and decor.

    Stayed in September 2024

  • Reviewed: 29 July 2024

    1.0
    I would love some of my money back was unhappy and piss I bring air fresheners n Lysol still was st
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room smells like mildew the sheets What is it?was kinda of dirty the bathroom was dirty and smells horrible for that price 200 I should of paid no less then 100 so upset w this im from out of town the curtains was a mess

    It was a good location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    1.0
    Don't go there.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place wasn't clean, the smell, the bed covers was in bad conditions and dirty as well.

    Nothing at all.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    1.0
    Horrible room smell the feces second room air conditioner flooded wanted money back and they refused
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    First room reeked of feces then second room air conditioner flooded floor horrible smell people moving plants that are on steps at 6:00 in the morning outside my door blocking bad

    Nothing at all wanted money back and refused

    Stayed in July 2024

  • Reviewed: 30 June 2024

    4.0
    Not pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Old mattresse/bed which had a surge in the middle, bad reception and bad customer service, we stayed outside for more than 2 hours for management to collect their payments from booking.com system, water smelled fresh soil

    Location

    Stayed in June 2024

  • Reviewed: 26 June 2024

    4.0
    Just pick it for convenience to visit otherwise dirty and definitely not worth the money they charge..
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Was dirty that we needed to clean ourself and the sheets and pillows are old and stained ..we bought pillows and blankets cause they had cigarette burnt marks on them..

    It was close to all our activities..

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    I slept, Slept Slept some more got up at 6am to this beautiful water
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    I couldve got the same employee the first time I walked in that was unhelpful but hey some of have diff attitiudes in life i think it was the language barrier but he was still nice just didnt know how to help me

    They have waterfront hotel room, Harry the owner helped me for an hour personally delaying his schedule with a different employee there he went above and beyond to be able to help me, I would deff come back here again just to rethank the owner personally for helping me with my weird situation with payment and his overly posotive workable attitude. Its my last day in NY forever and Every other hotel nearby wouldnt take my payment due to it being pictures of my card and booking.com and was having issues accepting the card through the website. Gratitude makes people write reviews like this, The hotel is clean smoking and non smoking rooms

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice facilities

    Stayed in June 2024

  • Reviewed: 1 April 2024

    8.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The things I didn't like were the electric strips that were provided didn't work. The TV wasn't plugged in when I got there. So I had trouble getting it to work. The sound wouldn't work on the remote, so I literally had to use the cable box to turn it up-and-down. The people upstairs were making noise all throughout the night, and moving things around or walking around, plus talking loudly outside at 5AM.

    5 minutes away from my daughters house. Conveniently located near Dunkin Donuts and. Dairy queen ice cream spot. The motel room was very spacious and had everything I needed for a nice little getaway.

    Stayed in March 2024

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were good with heat, ac, microwave, and refrigerator. Plus cable TV

    Stayed in October 2023

  • Reviewed: 9 October 2023

    3.0
    served the purpose
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights

    cigarette burns in the bathroom, bathroom door handle hanging loose, flush lever on toilet needs replacement, refrigerator initially not working figured out it was unplugged.

    location, no bed bugs

    Stayed in October 2023

Showing 1 – 25

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