Opiniones del Sonesta Select Los Angeles LAX El Segundo 3 estrellas

Hello Mari Carmen, Your wonderful feedback about the comfortable bed, spacious room, cleanliness, and perfect airport transfer is greatly appreciated. It is noticed that the absence of bottled water in the room was an inconvenience. We will consider this for future improvements. Guests can always share their valuable feedback that helps improve our services. Thank you for the excellent rating. Sincerely, Sonesta Management Team

Hello Mari Carmen, Your wonderful feedback about the comfortable bed, spacious room, cleanliness, and perfect airport transfer is greatly appreciated. It is noticed that the absence of bottled water in the room was an inconvenience. We will… Mostrar más

Hello Paola, I am glad to hear you appreciated the good location and airport service. It is very disappointing to learn about the inconvenience you experienced with the customer service and the issue with finding your room. The feedback is very important, and I am grateful for bringing this matter to our attention. We will ensure the necessary improvements are made. Sincerely, Sonesta Management Team

Hello Paola, I am glad to hear you appreciated the good location and airport service. It is very disappointing to learn about the inconvenience you experienced with the customer service and the issue with finding your room. The feedback is … Mostrar más

Hello Ricardo, We appreciate you taking the time to share your experience. It is concerning to hear that the breakfast options did not meet your expectations. Our aim is to provide a satisfying start to your day, and your feedback is valuable in helping us improve our offerings. Your comments regarding the partnership with Starbucks will be shared with our management team. Sincerely, Sonesta Management Team

Hello Ricardo, We appreciate you taking the time to share your experience. It is concerning to hear that the breakfast options did not meet your expectations. Our aim is to provide a satisfying start to your day, and your feedback is valuab… Mostrar más

Hi Pearl, It is wonderful to hear that you enjoyed our free airport shuttle service and found our rooms to be comfortable and well-equipped. We appreciate your feedback regarding breakfast and understand your perspective when comparing it to other hotels. Nearby dining options do provide additional variety for our guests. Thank you for your kind words about our overall service. Sincerely, Sonesta Management Team

Hi Pearl, It is wonderful to hear that you enjoyed our free airport shuttle service and found our rooms to be comfortable and well-equipped. We appreciate your feedback regarding breakfast and understand your perspective when comparing it t… Mostrar más

Hello Diego, Thank you for sharing your feedback. We are pleased to hear that our location suits your needs for work and you found the room to be spacious. However, we apologize for any discomfort you experienced with the mattress and the gym facilities. We value your comments about our cleaning schedule and will use them to improve our services. Sincerely, Sonesta Management Team

Hello Diego, Thank you for sharing your feedback. We are pleased to hear that our location suits your needs for work and you found the room to be spacious. However, we apologize for any discomfort you experienced with the mattress and the … Mostrar más

Hi Alvaro, We're thrilled to hear that you had a very good stay and found the bed and rooms comfortable with balconies. It's great that you enjoyed the convenience of having restaurants, shops, and easy parking nearby, as well as a Starbucks right in our lobby. Sincerely, Sonesta Management Team

Hi Alvaro, We're thrilled to hear that you had a very good stay and found the bed and rooms comfortable with balconies. It's great that you enjoyed the convenience of having restaurants, shops, and easy parking nearby, as well as a Starbuc… Mostrar más

Hi Julia, We appreciate you taking the time to leave us a review. We're glad to hear you enjoyed our convenient airport services and found the rooms to be spacious and clean. Your feedback about the breakfast is noted as we aim to enhance our offerings. Hope to welcome you back soon! Sincerely, Sonesta Management Team

Hi Julia, We appreciate you taking the time to leave us a review. We're glad to hear you enjoyed our convenient airport services and found the rooms to be spacious and clean. Your feedback about the breakfast is noted as we aim to enhance o… Mostrar más

Hi Ehinojos, We're thrilled to hear that you found the room spacious and comfortable. It's great that you enjoyed the convenience of our location near the airport. Thank you for your feedback regarding the shuttle. We'll definitely look into how we can improve this service. We're glad to hear that it contributed to a positive stay overall, and we hope you will join us again. Sincerely, Sonesta Management Team

Hi Ehinojos, We're thrilled to hear that you found the room spacious and comfortable. It's great that you enjoyed the convenience of our location near the airport. Thank you for your feedback regarding the shuttle. We'll definitely look int… Mostrar más

Hi Ingrid, Thank you for taking the time to share your experience with us. We are pleased to hear that you found the bed very comfortable. Apologies for the inconvenience you faced with the shower. Our team is already investigating this to ensure it is resolved promptly. Your feedback is invaluable in improving our services. Sincerely, Sonesta Management Team

Hi Ingrid, Thank you for taking the time to share your experience with us. We are pleased to hear that you found the bed very comfortable. Apologies for the inconvenience you faced with the shower. Our team is already investigating this to… Mostrar más

Hello Manuel, Thank you for your feedback. I apologize for any inconvenience regarding the parking fees, the charge for your emotional support dog, and the room allocation. We constantly strive to improve our guest experience and your comments are valuable in helping us do so. Sincerely, Sonesta Management Team

Hello Manuel, Thank you for your feedback. I apologize for any inconvenience regarding the parking fees, the charge for your emotional support dog, and the room allocation. We constantly strive to improve our guest experience and your comm… Mostrar más

Dear Rojas, Thank you for your feedback. We're glad you enjoyed the tranquility of your stay, but we regret the issues regarding airport transfers and breakfast. Your comments highlight areas we need to improve, and we’ll work on addressing these issues to better meet guest expectations in the future. We appreciate your input and hope to provide a more seamless experience next time.

Dear Rojas, Thank you for your feedback. We're glad you enjoyed the tranquility of your stay, but we regret the issues regarding airport transfers and breakfast. Your comments highlight areas we need to improve, and we’ll work on addressing… Mostrar más

Dear Hayley, Thank you for your feedback! We’re pleased to hear you deemed our bed comfortable and ideal for resting between flights. We understand that quality amenities are important, and we appreciate your insights. Your feedback helps us improve, and we’ll be reviewing this to ensure a better experience for our guests. We look forward to welcoming you back to Sonesta Select Los Angeles LAX El Segundo.

Dear Hayley, Thank you for your feedback! We’re pleased to hear you deemed our bed comfortable and ideal for resting between flights. We understand that quality amenities are important, and we appreciate your insights. Your feedback helps u… Mostrar más

Dear Fernando, Thank you for your review. We regret to learn of your disappointment with your experience. Please accept our apologies for the miscommunication about our shuttle service; we understand how this impacted your stay. Your feedback is greatly appreciated and will be shared with the respective teams to ensure our high standards are being met and to seize any opportunity to improve. On a positive note, we appreciate you mentioning our proximity to the airport. We hope you enjoyed your time in Los Angeles and wish you safe travels.

Dear Fernando, Thank you for your review. We regret to learn of your disappointment with your experience. Please accept our apologies for the miscommunication about our shuttle service; we understand how this impacted your stay. Your feedba… Mostrar más