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Reviews of Sonesta Resort Hilton Head Island 4 stars

130 Shipyard Drive, Hilton Head Island, SC 29928, United States

#73 of 309 hotels in Hilton Head Island

Guests' Choice

Review score

Based on 1435 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Felt like an island getaway.
    • Leisure trip
    • Couple
    • Pool View - Two Queens
    • Stayed 4 nights

    n/1

    The resort has everything you need for a relaxing stay - on-site restaurants, a restaurant in the pool area that has amazing nachos, a coffee bar in the main lobby with great espresso, matcha, chai beverages to choose from, very convent pool/beach towel service, on-site bike rentals, family friendly pool + an adults only pool (until 6pm) to relax with a hot tub (that the entire family can enjoy from 6-10pm) beautiful grounds...all in all it made for a really relaxing stay.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Lovely resort, great location, clean & friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Mobility Access – Tub
    • Stayed 4 nights
    • Submitted via mobile

    There were a few beach bar /club spaces not used. It would have made the experience much better.

    Location .

    Stayed in July 2025

  • Reviewed: 19 August 2025

    8.0
    Very nice resort, great job remodeling and updating but not sure worth the expense.
    • Leisure trip
    • Family with young children
    • Deluxe - Two Queens
    • Stayed 5 nights
    • Submitted via mobile

    Daily resort fee. Felt like did not give you a lot for your money as you also had to pay to rent bikes and for beach chairs and umbrella. Would have loved if they would have given Carolina shag lessons in their empty Pavillion or offered a happy hour, pool water aerobics or shuttle to Sea Pines so we would not have to bear the $9 expense to use the road going in there. For that daily fee we fed turtles once and did beach yoga once and pool side bingo.

    Loved pool, poolside bar and beach. Rooms were very nice and upgraded. We had a balcony but no view so we did not use.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    had a great time
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 2 nights

    balcony retained water and was unusable

    pool, beach, room

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King - Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    After upgrading the room, we got a view of a side street

    Very good breakfasts. Helpful and understanding people at the front desk. Thank you, Douglas. He helped me resolve problem with my stay

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    We really enjoyed ourselves so nice to get away to a nice place we even forgot we were suppose to check out this morning
    • Leisure trip
    • Couple
    • Terrace Room - King - Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    All of the cost ,cost for everthing no complimentary nothing out in that huge beautiful lobby my suggestion to help with some of all the charges would at least be complimentary breakfast or muffins and coffee and in the evenings 2 hours of baked cookies coffee or lemonade and wine and cheese all with crackers and grapes that would really be nice

    So serene and quite

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Wonderful staff, very welcoming. Everything you need and expect at a resort style hotel.
    • Leisure trip
    • Family with young children
    • Deluxe - Two Queens
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t a thing we disliked

    Beautiful property, very well maintained

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Staff Makes Up For Numerous Shortcomings
    • Leisure trip
    • Family with young children
    • Deluxe King - Sofa Bed
    • Stayed 3 nights

    Very noisy hotel: dogs barking (left on balcony and in rooms), furniture being moved in room upstairs many times, feet stomping at 3am on floor above. Recommend 4th floor only. Hot tub in adult pool was not heated.

    Staff was great with the exception of the bartenders of pool bar: lazy and unengaged. All other staff were exceptional. Gelato! Adult pool. Gym was well equipped for hotel.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    It was a nice stay. Our children enjoyed it!
    • Leisure trip
    • Couple
    • Deluxe - Two Queens
    • Stayed 4 nights
    • Submitted via mobile

    Never had enough towels and wash cloths. The pool needed better maintenance.

    The breakfast was good.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Two Queens
    • Stayed 3 nights
    • Submitted via mobile

    Changes in hotel activities sched weren't updated and the hot tub didn't work and was same temperature as pool. I wouldn't pay the extra for ocean view, only 5 floors.

    Direct walking path to beach, towel service and pool amenities. Never a wait with efficient elevators and access to close reserved hotel parking.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Very nice and comfortable the rooms were very clean
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Thin walls, food was mediocre at hotel restaurant

    Great location, pretty views

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Relaxing family time with easy beach access. Nice activities for kids for the 4th
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 6 nights

    Ongoing construction on gazebo food and drink facility. Still hoping for lap swimming capability. A lot of dogs present for the holiday weekend. However, they all were on leash.

    Relatively easy access to the beach. It will be better when construction done! Smaller friendly atmosphere. Price conscious. New marketplace for easy breakfast awesome. New adult pool opened for July 4.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe - Two Queens
    • Stayed 4 nights

    The adult only pool was great and we loved the new cabanas!

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Grounds need improvement during offseason
    • Leisure trip
    • Solo traveller
    • Premier View - King - Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Pool food and beverage construction was terrible: would not have booked this resort if known about this. Two false fire alarm evacuations were very much a nuisance

    Location

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    It was a pleasant trip and we were generally pleased.
    • Business trip
    • Family with young children
    • Deluxe - Two Queens
    • Stayed 3 nights
    • Submitted via mobile

    One elevator was inoperable during stay. Not a huge problem. Staff was great except cleaning staff missed our room twice.

    Location. Cleanliness. Pool. Options. View.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    A lot of extra expenses as for example 35 dollars per bike for half a day
    • Leisure trip
    • Family with young children
    • Deluxe King - Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Employees at breakfast

    Excellent posizion

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I guess we didn't realize that some of the facilities were still under construction but looks like it will be very nice when it is finished.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Horizon Room – King – Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The resort is beautiful; however, the ongoing construction, constant hammering, and lack of prior notice about the renovations significantly impacted the experience. Given the premium pricing, I expected full transparency and a more peaceful environment.

    The resort is beautiful; however, it is somewhat overpriced given the ongoing renovations. Construction tape and detour pathways are present throughout the property, which does take away from the overall experience.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King - Sofa Bed
    • Stayed 4 nights

    The only problem I had to ask about was Booking.com sent me an e-mail stating that I would not be charged for my pet - however the resort told me that Booking.com can not make that decision, so they charged me - however they did take one night off.

    Everything was very nice - the staff was wonderful

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Very pleasant experience
    • Leisure trip
    • Family with young children
    • Deluxe - Two Queens
    • Stayed 7 nights

    See above

    All personnel were very helpful and pleasant. Only disappointment was that the pool renovation wasn’t complete as originally indicated. Would have come later when completed. Pool very crowded and chairs difficult to find

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    My family and I enjoyed our stay. The restaurant could be improved with tastier choices.
    • Leisure trip
    • Family with young children
    • Deluxe - Two Queens
    • Stayed 4 nights
    • Submitted via mobile

    The pool could have been cleaner. Happy to hear there will be an additional pool.

    Beautiful, clean and very close to tennis courts. Your staff is very friendly. Someone on staff should have a medical background. I had a medical emergency but no one was available to help or recommend where to go for help.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    .
    • Leisure trip
    • Family with young children
    • Deluxe Two Queens - Mobility Accessible - Roll-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    .

    .

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Beach getaway
    • Leisure trip
    • Family with young children
    • Pool View - Terrace Two Queens
    • Stayed 4 nights
    • Submitted via mobile

    Na

    Great location, friendly staff!

    Stayed in June 2025

Showing 1 – 25

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