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Reviews of Sonesta ES Suites Allentown Bethlehem Airport 3 stars

2180 Motel Drive, Allentown, PA 18018, United States

#23 of 31 hotels in Allentown

Guests' Choice

Review score

Based on 317 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    Good but could have been excellent.
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night

    There were spots on the carpeting throughout the sweet which distracted from my rating. Almost all utensils were missing.

    The location near the airport for a net day trip was just what I needed.

    Stayed in July 2025

  • Reviewed: 16 August 2025

    7.0
    Doesn’t worth the price
    • Solo traveller
    • Studio Suite Queen
    • Stayed 6 nights
    • Submitted via mobile

    Horrible breakfast, dirty carpets.

    Dirty buildings and carpets but room was ok

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Suite Queen
    • Stayed 2 nights

    There's an overall odor of years of cigarette smoke that prevailed throughout the floor, though not quite as bad in the room.

    Room: Shower pressure was ok, could have been stronger. I did really enjoy all the amenities that come with a full suite, including the full-sized fridge and plenty of space for personal belongings. Bed was mostly comfortable. Breakfast: Scrambled eggs were well-prepared and tasty, but the French toast sticks were terrible. Good selection of cereals and toasted breads. Staff responded promptly when I ask to refill the milk container.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    Floor needed a good cleaning

    Easy access

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Good place
    • Leisure trip
    • Couple
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 3 nights
    • Submitted via mobile

    The key

    Clean

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Our stay was nice but housekeeping needs to improve
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    Carpet in our room was very soiled. Shower curtain was hanging up backwards. There was no hand soap by the sink to wash hands.

    Location was convenient. Rooms were spacious. Breakfast provided a nice variety . Front desk staff was very friendly

    Stayed in June 2025

  • Reviewed: 1 June 2025

    6.0
    It was decent. I liked the two bedroom suite.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Our room did not have shampoo, conditioner or glasses to use. One tv remote did not work needed batteries.

    Breakfast was good

    Stayed in May 2025

  • Reviewed: 25 March 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio Suite Queen
    • Stayed 3 nights

    The door keys weren't working and would reset before you could walk from the office to the room.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    7.0
    We went there first to ask if there was any vacancies and the lady was not very welcoming and said nothing was available
    • Leisure trip
    • Family with young children
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    It is a beautiful building but it doesn’t seem like it’s being well maintained. The place is all stained, broken and rusted in the rooms. My kids got a room that wasn’t cleaned and still had trash and walls had stuff on it. It’s a shame it’s a beautiful place. The grounds were nice and a great location.

    The place looks beautiful and great location it’s not a bad place once you get over the stains and lack of care of the place. Great little kitchen and living areas. As well as separate bath & bedroom areas.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    5.0
    Nice comfortable stay for the most part I would just clean up a bit more
    • Leisure trip
    • Couple
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Funny smell in the hallway.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    6.0
    It was ok but could have been better!
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    The first room I was in the heat wasn’t working. There was no maintenance man available so I had to be moved into another room. The room I moved to was different from my original room and I liked that one better. Also there wasn’t any pots, pans or knives available in the room to cook. A worker had to look around in other rooms for kitchenware.

    Stayed in January 2025

  • Reviewed: 17 February 2025

    6.0
    Decent for a short stay.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    This property has seen better days. A lot of features in the room were either broken or missing. Room wasn’t reset properly, there were no pots or pans, fireplace was broken, etc.

    The location and the staff interaction.

    Stayed in February 2025

  • Reviewed: 5 January 2025

    5.0
    I was ok until we had to use the elevator
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    The elevator smell like pee , I almost vomit it was awful and disgusting.

    Bed was comfortable

    Stayed in January 2025

  • Reviewed: 19 December 2024

    5.0
    Bed was very uncomfortable, checkout staff had to be pushed to engage and provide a receipt
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night

    OJ was watered down

    Acceptable

    Stayed in December 2024

  • Reviewed: 14 November 2024

    6.0
    Ok..
    • Business trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    They messed up my card and payment for about an hour.. Took the $250 security deposit and then said they didn’t receive it

    Love the price and location

    Stayed in November 2024

  • Reviewed: 14 September 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    The smell in the hall an in the rooms wasn’t pleasant … I didn’t like the pool hrs

    Breakfast options was good and the location was great

    Stayed in July 2024

  • Reviewed: 8 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    Check-in hard to find.

    Lovation

    Stayed in August 2024

  • Reviewed: 3 September 2024

    5.0
    You get what you pay for?
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast sucks and is only available till 830am on weekdays and 930am weekends. Lots of garbage and cigarettes surrounding pool by fire pit and grill (only 1 grill available which is dirty). Pool has algae and is cloudy. Front desk staff is not friendly- needed a plunger for toilet at 11pm one night and was told I need to come get it despite having a sleeping child in the room. No extra bedding in room for pull out couch- had to ask for it and was told they didn’t have anymore pillows. Couch had dog hair all over it.

    Convenient location. Outdoor pool. Decent room.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    FAIR OVERALL...coffee was good.
    • Leisure trip
    • Couple
    • One Bedroom Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    The bathtub was dirty( I thought )but it was specks of rust........

    It was a quaint little place just had too much going on to notice.. sorry.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Value for money and very good breakfast
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Some toiletries like handsoap, shampoo and bodywash could be made available which would made it perfect.

    Location and breakfast

    Stayed in August 2024

  • Reviewed: 2 September 2024

    6.0
    Great staff, not so great condition of room.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted via mobile

    A lot of noise from room above all night long. Extremely dirty carpets, stains throughout the entire room and all the hallways. Debris on carpet. Very very bad smell in the room. Breakfast hours ended way too early.

    Staff was extremely nice and helpful. Loved the locks on the room door. Felt very safe. Loved the room size.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    It’s a good value for a 2 week stay and close to many attractions.
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 15 nights
    • Submitted via mobile

    Outside needs a bit of help. Staff really are doing their best in keeping up with it.

    Staff! Front desk. Housekeeping.

    Stayed in August 2024

  • Reviewed: 20 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The odor throughout the hallway and sofa cum bed was in trash condition.

    Last minute booking was excellent experience.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    5.0
    Won’t stay again
    • Leisure trip
    • Couple
    • One Bedroom Suite Queen-Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Carpet very stained and walls not the cleanest beds and baths were fine furniture was very warn corridor doors were always propped open marijuana smell in corridors

    Nice staff

    Stayed in July 2024

Showing 1 – 25

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