Their complimentary continental breakfast was a joke. Awful muffins and a bowl of fruit and bitter coffee. Really awful muffins.

Stayed in August 2025

There was a loud whining noise when our neighbors showered. Loud guests on grounds outside of our room until 1 AM. Overall the facilities needed some work. Elevator was out of service. I received an email prior to arrival saying pool was closed for renovations but then saw flyers on the front desk for a retreat indicating which times they could swim. So, it was not closed for renovations just for those of us not apart of the retreat.

The staff was friendly, helpful. Rooms were clean and beds were comfortable.

Stayed in July 2025

Hotel should be refurbished

Breakfast not served until 8:00am. Advertised 7:00

Stayed in June 2025

The refrigerator was off, and we didn't discover this until we went to use it. We couldn't keep our food cold as quickly as we would have liked. They were also skimpy with soap (one soap, with two people in the room. Really? One soap?), and they didn't have facecloths in the bathrooms. We had to ask for them.

Location was convenient, close to everything.

Stayed in May 2025

Lobby need a warmer feeling. I was there for a wedding so I didn’t spend much time there.

The breakfast was bountiful, and my ala carte orange juice was fresh squeezed.

Stayed in February 2025

The fire alarm went off disturbing us and we never got an apology & don't like how they don't accept cash.

the service of hospitality,the window view &lobby. how quite & how the receptionist were very polite.

Stayed in December 2024

I lost a wonderful sweater from the Vt. Country store and was hoping to get it back

Stayed in October 2024

Even I had a reservation for a room with a king bed, I ended in a room with a double bed. They said that my third party company (BOOKING.COM make the mistake offering me a room they did not had available. Only choice they offered to me were take the room with two bed or go and try to find a new place!!!

Excellent breakfast! Enough to start the morning...

Stayed in November 2024

The water wasn't working when we arrived. It was fixed, but later that night my parents had issues in their room where the water was backing up in their sink when the room next to them used the water. Gross. We were also having issues getting our toilet to flush well. Included breakfast would be nice, for what's offered. It's $20. 🤨 Like many hotels, the rooms are not particularly sound proof when people are in the hallway. Someone nearby was playing music in their room until early morning hours, even after we called to ask the front desk if they might intervene.

Some of the staff was really friendly and helpful, also I found the bed really comfortable!

Stayed in November 2024

The room was freezing. The heat didn’t come on. The water in the shower and sink were both cold.

It was pretty big and well lit.

Stayed in November 2024

A couple of things need to be updated and deep cleaned

The landscaping and convenience are beautiful.

Stayed in November 2024

When I showered the water wouldn’t drain fast enough and filled the tub half way up by the time I finished

It was beautiful, a good location and clean. The room was very nice

Stayed in November 2024

Traveling with 4 little ones and the elevator was broken for ALL days we were there. We rented 2 rooms but the internet only worked in 1. Half the time we had no TV in one of the rooms. Causes some really important equipment to fail. And least important the Maid replaced my towels but did not refill the coffee, cups, or towelettes. My daughter also booked the same time to spend time with nieces and nephews and she had the same problems.

The staff was very friendly, and the hotel is a great location

Stayed in October 2024

Pool Closed

Stayed in October 2024

Cost, cleanliness, the pool was down when we arrived, not a great gym and food cost wasn’t great

Great location

Stayed in October 2024

There were some weird sounds at night which made it difficult to sleep

The staff were friendly and willing to help.

Stayed in September 2024

I had many little problems that kept adding up. Only one out of four outlets by the bed worked, the bathroom door would not shut, the TV wouldn't work sometimes, no cord connecting the phone to the wall so we couldn't call the front desk (no one answered via cell) and my second day there someone decided to lock the lower deadbolts on multiple doors. I'm not sure why because my room was never cleaned? I know this happened to at least 3 other rooms because we were all standing outside our rooms waiting for staff to find someone to locate the keys to unlock the doors!

It's a beautiful hotel in the perfect location! It's one of the prettiest lobbies I've ever seen! It's not far away from downtown Sleepy Hollow and perfect for the Halloween season!

Stayed in October 2024

The rooms were very warm, the A.C didn’t seem to work that well and the comforters that were provided with were too thick and heavy.

The property was very clean. Has a cozy vibe to it, customer service was nice. Location was great. Love the rooms with the porch to walk out back. Very peaceful.

Stayed in October 2024

The restaurant only served breakfast, the pool was closed and housekeeping didn’t “keep”. We were there for 3 nights and I only had them come in once. They didn’t give us extra towels like I asked. They didn’t replenish the toilet paper; I had to find them and ask. Also, they didn’t make the beds, just pulled up the blankets. I left trash by the trash barrel and they didn’t take it. I think the price per night is not comparable to what is offered.

The location was good. And the grounds are nice. The lobby is beautiful.

Stayed in October 2024

Water problems made stay uncomfortable and communication could have been much better

Nice facility, comfortable room

Stayed in October 2024

Had no ac for 2 nights, last day no water

Stayed in October 2024

Room service wasn’t done in our room, I had to notify the desk that it needed to be done. Once room service was done, They never refilled the coffee and packets for our in room coffee maker

There location was in an excellent location, within walking distance to everything.

Stayed in October 2024

View ! Bar closed to early!

Ok ! Not the best!

Stayed in October 2024

Housekeeping not responding In a timely manner with linen or towels.amd when they did respond curt .Location of rooms . Front desk staff not responsive or helpful

Too expensive

Stayed in October 2024