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Reviews of Sleepy Bear Inn 1 stars

4670 West Ridge Road, Spencerport, NY 14559, United States

#1 of 1 hotels in Spencerport

Guests' Choice

Review score

Based on 39 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly service, easy check in, nice room.

    Stayed in August 2025

  • Reviewed: 7 June 2025

    8.0
    Little gem of a place and friendly staff!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They said they are fixing it, but the water takes a long time to heat up in the shower.

    This is a gem of a place! Very clean and cozy. They also left gifts for Mother's Day in each room which was so thoughtful and welcoming! It is a basic room, nothing fancy, but updated and perfect for what we needed.

    Stayed in May 2025

  • Reviewed: 29 October 2024

    9.0
    Cute little semi-detached cottage.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This was a cute little attached cottage. It was small but comfy.

    Stayed in October 2024

  • Reviewed: 27 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows

    Newly redone rooms, our room was very cozy and very clean. Only thing I would suggested are firmer pillows. Will definitely be booking again when in the area.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    We enjoyed the hotel, really
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Noise from the near road, but NOT so loud to be a problem

    The room was really well furnished. Little but simple and very very clean and comfortable. The Bathroom is good and have a good shower, clean and big.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This property is super clean, just like how it is in the picture the gentleman who helped us so wonderful. I was very nervous because I’ve never been around this area before, but it was beautiful great stay. SUPER CLEAN, I visit hotels a lot but this was top of the line when it came to cleanliness.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Lovely rooms and decent drive to beach
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We would have liked outside seating.

    Absolutely spotlessly clean and seemed very recently refurbished. Very comfortable beds, ample space, parking right outside room. Plenty towels and friendly staff.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Hidden gem
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    sprucing up the property. It might be hard to do, but the outside doesn't look anything like the inside of our room.

    The place doesn't look great from the outside; however, we were pleasantly surprised once we stepped into our room. The room was clean, comfortable, and the value was great

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little small, especially the bathroom

    Beautiful appointments

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outside didn’t look inviting but inside was very nice. Minor but no hand soap and hair dryer. Did include body wash, shampoo and conditioner though so used body wash to wash our hands. Took longer than expected too to be reimbursed for incidental deposit. Normally a deposit shows as pending and doesn’t post as an actual payment, then is removed after a couple of days.

    Conveniently located. Room was very clean and looked newly remodeled. Staff very friendly. Room included single k-cup machine and microwave. Bed was very comfortable.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and new rooms, comfortable bed.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    The Inn was cozy, office person very kind and location perfect!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Maybe an extra pillow or two.

    No breakfast but facilities close by to get food.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Thank you
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    So so clean.

    Stayed in June 2024

  • Reviewed: 19 May 2024

    10
    Perfect
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are gorgeous and we felt safe

    So nice and quiet! Very beautiful too!

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    The sleepy bear Inn is cozy, clean and comfortable.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The driveway to the motel could be paved.

    The room is small and cozy. Everything was brand new and very clean.

    Stayed in April 2024

  • Reviewed: 10 October 2024

    5.0
    I've paid less money for other hotels that had more amenities.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There were no kleenex in the room. There was no electrical outlet in the bathroom. The bed seemed smaller than a regular double size bed. There were no hand towels in the bathroom or even an extra larger towel. There was only 1 bar of soap for 2 people.

    There was no breakfast.

    Stayed in October 2024

  • Reviewed: 31 July 2024

    1.0
    We did not stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Got there to check in and was told I would have to pay a $200 deposit. I had paid $135 for the room but didn't have another $200 so I cancelled. Now I'm trying to get a refund.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    1.0
    Frustrated and angry.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s been four days since we stayed there and we still haven’t received a refund of our deposit. $200 US. I am paying interest on this on my credit card. Their system obviously doesn’t work. Beware.

    Clean.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    1.0
    Inconsiderate rip offs
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t get a chance to stay they wouldn’t answer the door so I had to sleep in my jeep with one of my workers. I booked the room around 8:30 pm loaded up my jeep for work and made my way to Rochester from East Nassau NY 4 hours (away) not realizing check in at there motel says 6pm I booked the room after check in time they had no problem taking my money for the room but didn’t answer the door when we arrived at 1:50 am. When I asked for a refund or a room on another night I was denied both. They said they wouldn’t go against there policy so not only did I have sleep in my car but I had to pay these people for absolutely nothing. I would love to hear what they have to say. Because online it says check in is until 6 and when they messaged me back about a refund they said 10 so not quite sure when check in time is at this motel but one thing I do know is it’s anytime before you arrive so they can keep your money!!

    Stayed in July 2024

  • Reviewed: 9 June 2024

    7.0
    All in all, a much needed get away
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Could use a couple hooks in the bathroom for clothes or wet towels....the AC unit in #7 was loud and old.

    So clean and fresh, staff was excellent.

    Stayed in June 2024

  • Reviewed: 25 August 2025

    10
    It was quick but everything was great. Beautiful, clean bathroom, comfy bed linens and nice tv!!
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night

    I didn't see any breakfast? Bummer

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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