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  5. Reviews of Sky Harbor Airport Inn

Reviews of Sky Harbor Airport Inn 2 stars

2621 South 47th Place, South Mountain, Phoenix, AZ 85034, United States

Review score

Based on 130 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.8

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.7

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 29 September 2023

    7.0
    The place was nice and very close to the airport but in need of some maintenance.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No decafe coffee and not much of a choice at breakfast.

    The location for what we wanted was very good.

    Stayed in September 2023

  • Reviewed: 26 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    During my stay the direct TV service keep restarting made it impossible to watch anything

    No additional comments

    Stayed in June 2023

  • Reviewed: 15 June 2023

    7.0
    Need credit for not getting wake up call
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    wake up call did not happen. Poor follow thru. Almost missed plane

    Wake up call for 2:30. Did not eat breakfast

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    POOL AND HOT TUB WERE DIRTY. POOL LOOKED LIKE IT HAD NOT BEEN CLEANED IN A WHILE. NO TOWELS WERE AVAILIBLE. WORKER SAID HE WOULD BRING SOME OUT BUT DIDNT. WE HAD TO LEAVE BEFORE 6 SO DID NOT GET ANY BREAKFAST EITHER. SHOULD HAVE BREAKFAST EARLIER BECAUSE YOU ARE AT AIRPORT.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The front desk guy was rude. Couldn’t provide a receipt for my stay or tell about my two. Hundred dollar deposits. Short with me

    Stayed in May 2023

  • Reviewed: 6 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    shower and bathroom was very small.

    clean and staff were friendly

    Stayed in February 2023

  • Reviewed: 20 March 2023

    7.0
    Close to airport
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Room started leaking had to move to different room.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    5.0
    Good stay overall
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facilities are ok but not great

    Good location next to the airport, bed was comfortable.

    Stayed in March 2023

  • Reviewed: 30 November 2022

    5.0
    it was a great place to grab some sleep and then leave
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it is old and dated

    close to airport

    Stayed in November 2022

  • Reviewed: 21 November 2022

    5.0
    It was just okay, but someone should do some customer service training with the evening team member.
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The evening staffer (man) was extremely rude & dismissive to my questions & concerns. My first room smelled & was dirty with hairs in the bed & bath, light that didn’t work & almost all the outlets did not work. The second room was only a little better but it was late and I had a 3am flight, so I delt with it.

    The early morning crew was super nice and helpful.

    Stayed in October 2022

  • Reviewed: 19 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was small

    close to airport

    Stayed in November 2022

  • Reviewed: 15 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was terrible. The sausage and egg burrito was vile. Coffee weak. The rest was muffins, bagels, cereal, and waffles. Dining area was very cramped

    The beds were comfortable

    Stayed in November 2022

  • Reviewed: 12 November 2022

    7.0
    Good
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was old and dated. The toilet had some issues and we stated that so instead of them fixing it they left a plunger by the door. I felt like update your stuff and we wouldn't need a plunger. Also I did not get the rate that I saw it was more when I got there.

    I was clean, friendly staff, also breakfast was offered. It was a decent place to lay my head but definitely not luxury.

    Stayed in October 2022

  • Reviewed: 5 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    small room

    location- parking - limo service

    Stayed in November 2022

  • Reviewed: 21 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    small parking lot

    Stayed in October 2022

  • Reviewed: 23 September 2022

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool is open till 11.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    6.0
    Basic place to drop off belongings and head to your destination at a decent price for the weekend.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fan in the restroom did not work. A woman was sitting in her car for about 30 mins, looking around the middle console of her car the whole time, as we were bringing in items and getting food to go from a nearby restaurant (Panda Express).

    Right off the freeway, along our the route we needed to get to.

    Stayed in September 2022

  • Reviewed: 12 October 2023

    1.0
    THIS HOTEL IS A SHAME!!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    THIS HOTEL IS A SHAME!! 2 Nothing! This hotel was a nightmare. Everything was dirty. The sheets were not washed. The pillows were dirty! The cover either. There were hair everywhere. See pictures. We were close to leave but were trapped. We slept with towels on dirty pillows, without sheets, just covered by an unwashed blanket! THIS HOTEL IS A SHAME!! Spend 20 USD more and you will have Ramada!!

    THIS HOTEL IS A SHAME!! 1 Nothing! This hotel was a nightmare. Everything was dirty. The sheets were not washed. The pillows were dirty! The cover either. There were hair everywhere. See pictures. We were close to leave but were trapped. We slept with towels on dirty pillows, without sheets, just covered by an unwashed blanket! THIS HOTEL IS A SHAME!! Spend 20 USD more and you will have Ramada!!

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Stayed overnight for an early, 5 am, flight. Easy access to the airport, quiet and comfortable bed. Would stay there aga
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs some cosmetic repairs.

    Location,staff and good sound proofing

    Stayed in October 2023

  • Reviewed: 10 October 2023

    3.0
    Poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not safe location. Lots of illegal activity on premises. Door wouldn't latch correctly because it had been kicked in previously.

    Price

    Stayed in October 2023

  • Reviewed: 5 October 2023

    1.0
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 28 September 2023

    3.0
    Never again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It all started when I used the restroom by the lobby, toilet seat was dirty with hair, the walls had stuff all over them, was just not clean. In the room The shower was dirty with a bug on the bottom of the door, the toilet was clogged the first time we used it, the sink didn’t drain, and there was also stains on the floor, one looked like blood and couldn’t figure out what the other one was. The pictures on the wall were smudged and looked disgusting. We didn’t want to stay but since it was only one night we decided to just touch it out.

    It was close proximity to the concert we were attending.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    4.0
    Price too high for this place
    • Leisure trip
    • Solo traveller
    • Queen Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night

    Many things

    Could be a lot better

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    My experience there was great no issues with the everything,
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There’s nothing really bad to say about the hotel it was very close to the airport,it was easy to get to

    Location was convenient over all it was great staff was ver helpful and friendly

    Stayed in September 2023

  • Reviewed: 5 September 2023

    1.0
    yes I came in to confirm my reservation and less than 2 minutes after doing so my wife pulls up on
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    absolutely nothing nothing that I like I thought it was terrible they could do this to me and they look me squarely eyes there's nothing I can do bullshit bullshit bullshit and I'm going to speak to the media here in Arizona and let them know what bullshit you guys operate at no compassion done at all thank you so very very much

    My wife had surgery scheduled for tomorrow morning and it got moved up to today I asked it was only 2 minutes after I got here if I could cancel the reservation they told me no and I told him why and I had to rush her down to the hospital because it's an emergency operation and they wouldn't refund my money and I think that's terrible it's terrible thing to do because I can't afford after they took 2,500 for this surgery that's what I had to pay up front I don't have the money so they took my last dime that I have in the bank and I think that's totally wrong uncalled for it was only 2 minutes 2 minutes after I booked it it came in here and then they called and I had to get up there right away and I mean this is a life-threatening situation and they still they took my money they don't care that's what I think's horrible about this place simply horrible they should have the consideration of at least dealing with the situation situation on hand is that I had to pay upfront to these to the hospital for the surgery and they took the last dime I had out of my pocket and then I find out it wasn't $80.01 it was only 50 58 76 so there's a question of 20 22 something dollars missing and I can't get a hold of anybody from booking.com to see what they can do but it's terrible I do not like and I do not want to ever book again with you guys last time that I'm going to get screwed for money because it didn't say anything about cancellations it said I could cancel but somehow it got switched around after I did book it and I'm furious about this and I'll tell you what somebody is going to head is going to roll over this this is wrong wrong I mean where's somebody's compassion just so they can make a God damn dollar bullshit it's bullshit it's bullshit

    Stayed in September 2023

Showing 1 – 25

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