Pigeon Forge, 37876, United States
#109 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 39 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
8.9
Facilities
9.4
Staff
9.7
Value for money
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 27, 2025
Jessica
United StatesThe most comfortable bed ever! Very friendly owners. Beautiful cabin.
Stayed in June 2025
Reviewed: June 17, 2025
Jodie
United StatesNA
Location /View
Stayed in June 2025
Reviewed: June 2, 2025
Katie
United StatesTemperature would not go below 72 inside the cabin
Very Comfortable to stay in and the host was wonderful!
Stayed in June 2025
Reviewed: February 11, 2025
Martha
United StatesWe loved the hot tub and the pool table!!!
Stayed in February 2025
Reviewed: January 6, 2025
Doug
United StatesNeeds more privacy in the hot tub
Hot tub
Stayed in January 2025
Reviewed: December 23, 2024
Amanda
United StatesThe railing and porch on the side with the hot tub needs braces.
It was quiet, clean.
Stayed in December 2024
Reviewed: November 7, 2024
Randy
United StatesNeeds some updates. Dryer didn't turn and advised host who contacted someone to repair ( not done on visit) Back door wood not latch so if the bolt was unlocked door would stay open.
Great location for Pigeon Forge and Gatlinburg. Away from the bustle with lots of trees and views.
Stayed in November 2024
Reviewed: October 22, 2024
Kelly
United StatesBedroom ceiling fan was missing a screw on one of the blades causing noise so we could not use.
Location and very nice cabin
Stayed in September 2024
Reviewed: October 6, 2024
Erin
United StatesIt was our first time ever to be in the mountains and I did not realize how high up we were but we loved it, I guess I wish it would of mentioned in the description somewhere, and I may of missed it if it did, Fan in bedroom is loud other than that it was exceptional!
It was breathtaking the cabin was perfect for us,
Stayed in September 2024
Reviewed: October 1, 2024
Carlos
United Stateslack of description of roads in mountains to cabin. Very nerve recking! A description of roads and possible vehicle recommendation (example 4 wheel drive)
Cabin was very nice, and clean. Hot tub was spot on! Saw some bears as we we leaving the cabin.
Stayed in September 2024
Reviewed: September 18, 2024
Kristy
United StatesThe air was set on 72 degrees and wouldn’t go down. It was just a bit uncomfortable to sleep at night. The bedroom had a ceiling fan which was good for a little bit but it made a horrible noise. Throughout the night it seemed like it got worse.
We loved it! Very close to all the attractions!
Stayed in September 2024
Reviewed: September 10, 2024
Milagros
United StatesI’m from Florida so I’ve never seen mountains before and I’m scared of hights. The cabin was directly on the mountain. Were that was the most peaceful experience I’ve EVER had. The drive to the cabin was scary. lol
This place was absolutely amazing I will definitely be back.
Stayed in September 2024
Reviewed: August 5, 2024
Heather
United StatesLoved the location, seen so many bears, bed was so comfortable. Hot tub was an extra wonderful touch of greatness! Our host was so good at communicating and sending videos of the bears when we weren’t around.
Stayed in August 2024
Reviewed: June 12, 2024
Jackie
United StatesWe had a VERY positive experience, we have NO complaints.
Book this cabin! It was beautiful, well maintained and close to everything! The property contact got back to us right away to answer any questions and was very friendly and professional. Super clean, everything worked as expected. I can't say enough. I would 100% rent here again! Thank you Polly, Jay and sky harbor!
Stayed in June 2024
Reviewed: February 9, 2024
Teresa
United StatesThe bed was too hard so we had to sleep on the couched & the roads up to the cabin were a bit terrifying
The cabin was beautiful & had all the amenities needed. The hot tub was Amazing!
Stayed in February 2024
Reviewed: July 28, 2023
Lisa
United Statesthere was nothing i didnt like
we loved the location and the fact that our Hostess Polly was in communication with us by text to make sure all of our needs were met
Stayed in July 2023
Reviewed: July 14, 2023
Chelsea
United StatesBeautiful cabin. Very clean! Host was kind and updated us. Even sent us a ring video of a bear that was in the driveway a couple of hours before we arrived.
Stayed in July 2023
Reviewed: June 22, 2023
Shane
United StatesWe had no complaints at all!
Beautiful location with perfect amenities for our stay. The back deck is very peaceful and the hot tub was so relaxing after a long day. The indoor gas fireplace was beautiful in both the living room and bedroom. Having a washer and dryer in the cabin meant we didn’t have to take any dirty clothes home to worry about after our trip. This was the perfect location for us, situated near the top of the group of cabins which meant we had only a couple vehicles drive by the whole week and you’re still only 20-30 minutes away from the strip in either gatlinburg or pigeon forge!
Stayed in June 2023
Reviewed: June 5, 2023
Daniel&shannon
United StatesThe pool table was in a bad location
We enjoyed our stay
Stayed in June 2023
Reviewed: June 1, 2023
Michael
United StatesThe view from the back balcony , way too many trees . Privacy was nice but we were hoping on seeing the mountains in the morning . The pool table , could not really play due too lack of room .
The seclusion, the bed , the hot tub, close but not too close to the cities . All in all , we felt very comfortable there. Very clean.
Stayed in May 2023
Reviewed: July 15, 2024
Jonathan
United StatesThe AC set to a higher temperature than I expected. I understand this, however we enjoy the cooler temps inside especially while sleeping. We have kids, so we are aware of leaving doors closed and taking care of things. We aren't young so we respect things and properties, so flexibility with the HVAC should be given. We burnt up at night and during the day with high temperatures outside, we decided to stay gone because it wasn't cool enough in doors. Next issue....the ceiling fan in the bedroom made terrible sounds, so bad that we couldn't sleep and it had to be cut off. So not only was it not a good night's sleep with warm air, we had no way of circulating the air and both night's sleep were not enjoyed much. Otherwise everything else was good.
Location and amenities were amazing. The property was just what we wanted.
Stayed in July 2024
Reviewed: March 12, 2024
Christina
United StatesThe hot water heater is not big enough to even fill the garden tub up before running out of hot water.
The place was clean but I did notice some mold in the top corner of the shower in the master bathroom. The hot tub was great also
Stayed in March 2024
Reviewed: September 20, 2023
Rishi
United StatesThe room was not cleaned. The bathroom has mold the KitchenAid coffee strainer has a rust on it towels we are not cleaned. Pillowcases were dirty and pillow as well. It needs to be more updated.
The property was OK not bad
Stayed in September 2023
Reviewed: July 18, 2025
Anonymous
United StatesTowels bathing were not clean. Most had stains on them. Sofa is a little flat and maybe needs cleaning and updated.
The Privacy and view. Bed was nice.
Stayed in July 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content