Reviews of Skaneateles Inn on 20 2 stars
4239 East Genesee Street Road, Auburn, NY 13021, United States

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe pool was nice
No water pressure and the noise coming from the room next door was unacceptable
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation good close to town. No breakfast available.
Staff never checked on room for 4 nights. Had to empty garbage and go beg for clean towels every day which were carefully counted. Towels were stained, small and many woornedout. Room and outside smelled like sewer. It was very warm and muggy so the smell was overwhelming.
Thank you for your feedback. I’m sorry to hear about your experience and appreciate you bringing it to our attention. Your comments help us improve, and we hope to have the opportunity to serve you better in the future.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewClean and quiet. Pretty spot.
AC was loud
Thank you for the kind words. We appreciate you taking the time to write a review for us. See you again soon!
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewThe location was good for us. Clean towels, clean bed.
Front door was in bad shape. You could see light Around the door. Bathroom window could have used curtains or shades. Security & privacy could have been better. The staff Was very pleasant to us.
Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewI think they do their best with a very old property
Room was very small. Too small for a sitting chair. Watched TV from the bed. Had to be careful in the shower.
Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewthe location was easy to get to
the room was not clean, the bed was not comfortable, the bed was older than me I believe and I am nearly 70. The fact that is was not cleaned well was my biggest bother. Big surfaces look clean but cobwebs and dust shows it has not had a good cleaning in a long time. The beds literally squeaked loudly when you sat down on them.
Thank you for your feedback. I’m sorry to hear about your experience and appreciate you bringing it to our attention. Your comments help us improve, and we hope to have the opportunity to serve you better in the future.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe sheets and towels were clean. Bathroom clean.
This facility needs remodeling. No heat. Was given an electric heater. No electrical outlets in the bathroom. Very few in the room.
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe bed was comfortable and the sheets were clean. The location is perfect for our needs.
The whole facility is old and tired. The water really smells so the room smells. There are many shortcuts taken t keep the place up, but it needs a big overhaul.
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewThe location, price, owners were friendly, comfortable beds, fridge and microwave in room
The bathroom was outdated. But besides that, the sink was filthy on our arrival, and the drain in the tub did not work.
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewRoom needs updating, old curtains, stale smell. I used to come here annually, but haven’t been in a couple of years and it is a little run down.
See above comments
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 November 2024 · Stayed in October 2024
Verified reviewThe value was great and the room was comfortable, clean, and private. The location made for an easy trip between Auburn and Skaneateles. Check-in was quick and check-out was a breeze with the key dropbox. Recommend!
I wish there had been small breakfast foods like muffins or instant oatmeal available in the morning, but that was not expected because the listing was very clear ahead of time. Overall, if I find myself in this area again, I will likely return to this inn.
Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in September 2024
Verified reviewWe need continental breakfast
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewIt was close to town but on a busy road with traffic all night
It was in need of a lot of repay and upgrades. The place was clean but the toilet moved when you sat in it, the bed was not comfortable, the windows did not close properly.
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewDumpy room. Tacky finishings. Not clean. Incompetent staff.
Everything. Nothing was pleasant, attractive or nice.
Thank you for the feedback. We will try our best to make things better. See you again soon!
Reviewed: 12 October 2024 · Stayed in September 2024
Verified reviewLocation
Reviewed: 30 September 2024 · Stayed in September 2024
Verified review