5.7

Reviews of Skaneateles Inn on 20 2 stars

4239 East Genesee Street Road, Auburn, NY 13021, United States

  • Paul

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Qiqin

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Terry

    Reviewed: 27 July 2025 · Stayed in July 2025

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  • 7.0 Good
    Wicks

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    The pool was nice

    No water pressure and the noise coming from the room next door was unacceptable

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • Anonymous

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Location good close to town. No breakfast available.

    Staff never checked on room for 4 nights. Had to empty garbage and go beg for clean towels every day which were carefully counted. Towels were stained, small and many woornedout. Room and outside smelled like sewer. It was very warm and muggy so the smell was overwhelming.

    Property response:

    Thank you for your feedback. I’m sorry to hear about your experience and appreciate you bringing it to our attention. Your comments help us improve, and we hope to have the opportunity to serve you better in the future.

    Skaneateles Inn on 20
    19 July 2025
  • Amy

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Clean and quiet. Pretty spot.

    AC was loud

    Property response:

    Thank you for the kind words. We appreciate you taking the time to write a review for us. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
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  • 7.0 Good
    Stern

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review

    The location was good for us. Clean towels, clean bed.

    Front door was in bad shape. You could see light Around the door. Bathroom window could have used curtains or shades. Security & privacy could have been better. The staff Was very pleasant to us.

    Property response:

    Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • Chrystal

    Reviewed: 24 May 2025 · Stayed in April 2025

    Verified review
  • William

    Reviewed: 23 May 2025 · Stayed in April 2025

    Verified review

    I think they do their best with a very old property

    Room was very small. Too small for a sitting chair. Watched TV from the bed. Had to be careful in the shower.

    Property response:

    Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
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  • Patricia

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    the location was easy to get to

    the room was not clean, the bed was not comfortable, the bed was older than me I believe and I am nearly 70. The fact that is was not cleaned well was my biggest bother. Big surfaces look clean but cobwebs and dust shows it has not had a good cleaning in a long time. The beds literally squeaked loudly when you sat down on them.

    Property response:

    Thank you for your feedback. I’m sorry to hear about your experience and appreciate you bringing it to our attention. Your comments help us improve, and we hope to have the opportunity to serve you better in the future.

    Skaneateles Inn on 20
    19 July 2025
  • Juanita

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review

    The sheets and towels were clean. Bathroom clean.

    This facility needs remodeling. No heat. Was given an electric heater. No electrical outlets in the bathroom. Very few in the room.

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • Connie

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    The bed was comfortable and the sheets were clean. The location is perfect for our needs.

    The whole facility is old and tired. The water really smells so the room smells. There are many shortcuts taken t keep the place up, but it needs a big overhaul.

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
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  • Barb

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review

    The location, price, owners were friendly, comfortable beds, fridge and microwave in room

    The bathroom was outdated. But besides that, the sink was filthy on our arrival, and the drain in the tub did not work.

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • 3.0 Poor
    Laurie

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review
  • Stacy

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review

    Room needs updating, old curtains, stale smell. I used to come here annually, but haven’t been in a couple of years and it is a little run down.

    See above comments

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
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  • Ken

    Reviewed: 3 December 2024 · Stayed in December 2024

    Verified review
  • Justine

    Reviewed: 9 November 2024 · Stayed in October 2024

    Verified review

    The value was great and the room was comfortable, clean, and private. The location made for an easy trip between Auburn and Skaneateles. Check-in was quick and check-out was a breeze with the key dropbox. Recommend!

    I wish there had been small breakfast foods like muffins or instant oatmeal available in the morning, but that was not expected because the listing was very clear ahead of time. Overall, if I find myself in this area again, I will likely return to this inn.

    Property response:

    Thank you for the kind words and feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • Mark

    Reviewed: 28 October 2024 · Stayed in October 2024

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  • 7.0 Good
    Waylon

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review
  • Malgorzata

    Reviewed: 25 October 2024 · Stayed in September 2024

    Verified review

    We need continental breakfast

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • Lesley

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    It was close to town but on a busy road with traffic all night

    It was in need of a lot of repay and upgrades. The place was clean but the toilet moved when you sat in it, the bed was not comfortable, the windows did not close properly.

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
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  • Robert

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review
  • John

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    Dumpy room. Tacky finishings. Not clean. Incompetent staff.

    Everything. Nothing was pleasant, attractive or nice.

    Property response:

    Thank you for the feedback. We will try our best to make things better. See you again soon!

    Skaneateles Inn on 20
    19 July 2025
  • James

    Reviewed: 12 October 2024 · Stayed in September 2024

    Verified review

    Location

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  • 7.0 Good
    Guenther

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review
  • Showing 1 - 25

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