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  5. Reviews of Promenade Inn & Suites Oceanfront

Reviews of Promenade Inn & Suites Oceanfront 3 stars

30 North Prom, Seaside, OR 97138, United States

#21 of 21 hotels in Seaside

Guests' Choice

Review score

Based on 931 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    9.0

  • Facilities

    6.3

  • Staff

    8.2

  • Value for money

    6.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Good
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The facility is under remodel and rough around the edges. Will be beautiful once restored. We were there after the hood to coast marathon. There was construction equipment on the beach which was noisy and during the week the hotel is under construction which was also noisy.

    The staff was outstanding and friendly.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    5.0
    It has a beach!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room had no view. The coffee machine in the room did not work, coffee in the lobby was not drinkable. Literally facing the elevators. Elevators were super slow, and lots of construction was going on. The lobby was a five-star and the rest was not.

    The beach, the fires on the beach, the beach, the lobby was pretty especially around 5 ish sunlight off the pool was spectacular. The beach. The other guests were very nice. Front desk employees were nice.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    5.0
    Better description would lower the expectations.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Paid for partial ocean view room, but we were by the rooftop air conditioner unit. Barely see the ocean.

    Location; it was at the beach front.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    5.0
    Disappointed, but it's the beach.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is in the process of renovations. We weren't aware of this when we booked. Probably would not have stayed had we known. Not a great value for what we paid.

    Location was good. Staff friendly.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room felt like a prison cell and wasn’t worth the price

    Stayed in June 2025

  • Reviewed: 25 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was out dated bad however it was under construction so I understand

    Location was great

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    We went to the beach to enjoy the beach, not stay in the rooms. We still had a great time, make sure to go third floor o
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    We had a room Ocean view with balcony, the balcony sat on top of the restaurant below which Blow propane gases out. We could not enjoy going out on balcony. Second day there was no hot water for half a day and we had to go down to office three times to get our room toilet unplugged 9:30am to 4:30pm

    Property located on the beach right in town. Great swimming pool. Right in town next to all the shops restaurants.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    6.0
    I will stay again it’s a great place just a few hiccups
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The beds were hard . The cleaner used was so strostrong we were coughing horribly in the elevator and had to rush outside. The workers doing construction were smoking and cursing loudly and allowed to work way too late .

    The staff was super kind the view amazing and it was a wonderful night. We got to see awesome bubbles blown.

    Stayed in May 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pet hair everywhere. Not very clean or sanitized. Our room was in the corner. It was hard to get our luggage in and out of the door. Elevator was very very slow

    Beachfront & heated pool

    Stayed in April 2025

  • Reviewed: 3 May 2025

    5.0
    Wished it was a little better.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot Tub was filthy, bedroom was small for the price. Floor was dirty, sand in the bathtub, hair in the bed.

    Walking with in beach distance. Attractions close, nice staff.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    7.0
    Fun family get away
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that the spa and pool were dirty. If I had to complain about anything, it would be how dirty the pool and hot tub were. It didn’t match the rest of the hotel. They were nice, but they needed to be cleaned.

    I liked how close the property was to the ocean. I also liked how the property was set up. It was a bit outdated, but overall it was still clean. Was getting remodeled when we visited.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We have room across our room it was a room has few dogs, they wake us up at 6am. We working ppl having kids, go on mini vacation I would like to sleep , but we been awake by dogs at 6 am. Next time I’ll choose hotel that don’t take pets or at least customer with dogs can be in other side hotel.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    6.0
    The staff was great, location if perfect; however the building is very old. Apparently under new ownership and is gettin
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Black mold in the bathroom if the room we were staying in.

    Location is perfect!

    Stayed in April 2025

  • Reviewed: 7 April 2025

    5.0
    I needed my own bed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Did not have oceanview, the adjoining room had kids trying to enter the room, burn holes in the carpet, bed was hard as a rock the heater didnt work

    Stayed in April 2025

  • Reviewed: 6 April 2025

    5.0
    I was not able to use the toilet in my room and the staff was not helpful. It was never addressed.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The property was very nice

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I requested to pay with a different credit card and was told, no problem. I was then told they charged the one I didn't want to use even after talking with 4 different people. I sent them a message prior to my stay, and they promptly returned one within minutes. When I sent a message about the charge, I have not received a response yet.

    The room was nice and clean. The beds were cozy, good stay for the price.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    7.0
    Spring break
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe it was the rooms, but the furniture definitely needs some upgrades. Felt like things were thrifted, and I expected far more for that location. The pool was awesome, just a little heavy on the chlorine. Don't remember the staff who checked us in, but he made everything such a breeze and was so kind! If we were to stay again, we would try a different room and location in the hotel.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    7.0
    Beach front beautiful and amazing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed are to firm and hard . Could offer pillow toppers for beds

    Loved the pool hours and no kids after 10pm

    Stayed in March 2025

  • Reviewed: 29 March 2025

    5.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Maintenance. It’s not been kept in good condition.

    Not included

    Stayed in March 2025

  • Reviewed: 27 March 2025

    7.0
    Overall friendly staff, clean lobby and rooms, excellent location.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower had low pressure, pool was too cold and murky, hot tub too small and crowded to use.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    7.0
    It was lovely
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was great until we went to bed. We had a second floor room and at 1:45am some person was walking along the balcony line where the ac machines are for the hotel he was looking into everyone’s room and then got to ours. It was scary and too bad because everything was great until that.

    It was right on the beach which was awesome

    Stayed in March 2025

  • Reviewed: 12 March 2025

    5.0
    The view was amazing, the activities outside the motel were fun, likely wont stay again
    • Business trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    Staff when we were greeted was ok, we arrived 20 minutes before check in time and they were adamant we had to pay $20 to get in 20 minutes early. The room was ok, lots and lots of signs of falling apart. The stove/oven in the room was a pain and impacted us being able to make meals. Only one small burner worked on the top and the oven worked but it doesn't have a way to gage temp or heat so we burnt our dinner. The bed was rock hard and both my Husband and I woke up stiff and with back problems for a couple days over the not great bed.

    The view was great!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    6.0
    Was good but need more quiet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very noisy coild hear everything going on in the other rooms.

    The location.

    Stayed in March 2025

  • Reviewed: 20 February 2025

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Even though under new ownership, the place was pretty run down. The wallpaper was peeling off, the stovetop did not appear to have been cleaned in quite a while. We had to clean it as soon as we arrived.

    Stayed in December 2024

Showing 1 – 25

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