7.6

Reviews of Sheraton St Paul Woodbury Hotel 4 stars

676 Bielenberg Drive, Woodbury, MN 55125, United States

  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Pamela

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Clean and friendly

    Price was a bit high

  • Moore

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Great location and the hotel is nice

    Very small gym and it gets packed early in the AM.

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  • 3.0 Poor
    Phillip

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    small rooms breakfast was awful- eggs cold- fruit depleted- expensive

  • Nick

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review

    GM was so attentive and really went out of his way to make sure we were comfortable while waiting for our rooms. Also helped speed up the process so we got in our rooms faster.

  • Chen

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • Joshua

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Really clean rooms and a couple of nice staff. Ebony and Devon were extremely friendly and professional.

    Breakfast was crap. I was so happy I was able to use vouchers. If I had to pay $18 per person, I would rather eat at McDonald’s. And I haven’t gone to McDonald’s in 15 years. Big guy with a black beard checking people in, was extremely rude. Old guy at night was extremely rude. What kind of a hotel doesn’t have extra blankets? He gave me an attitude for asking for an extra blanket and saying I should’ve brought one from Home. That is psychotic. I left a message for Bill the manager and I haven’t gotten a call back for two days.

  • Lori

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Beds were super comfy. Nice small table, microwave and fridge in room

    Nothing

  • Anonymous

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Do not book here if you're looking for hospitality or a stress free stay. I booked a King room and requested a crib. A crib that was described in the property amenities. A few hours after booking I received an email from the property stating that they did not have cribs at this location but they are happy to give a double queen room when we check in. Fast forward a few weeks, we drive 10 hours with our 11 month old. Exhausted and ready for bed, we check in. This is when they tell us they no longer have any queen rooms available but they have a crib that they'd bring up shortly. Ok cool. We get up to the room and get a phone call immediately. They do not have any cribs. Ok, now what? They didn't care. They didn't have any queen rooms or cribs available for us to safe sleep with our infant. We contemplated moving hotels but this location had already charged us for our whole stay plus $100 incidental upon check in. So our accommodation budget was already depleted. I called Booking.com and got disconnected twice. The third time I felt like we were getting somewhere but ended in no resolution or help from booking.com. We just had to make due. So we did and the next day the hotel promised a queen room. They said they'd call when it was ready. Arrived back to the hotel around 5pm. Checked with he front desk to see if our room was ready so our son could take his nap. However they said they didn't have one at the moment. Sigh. About an hour later my partner called down and asked about the room and was told there was a room for us and had forgotten to call us. Lovely, thanks. So we move to the new room, but we walk in and it's just another single king room. So my partner goes downstairs and they switch rooms again. This one was finally a double queen. Great right? I thought I could finally get comfortable but no. The AC was not working right. To wrap this up, we ended up leaving a night early, and driving 10 hours home to be out if this place.

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  • Neal11222

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review

    The location and that everything was clean!

    It was all wonderful! I would stay there again!

  • Amanda

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
  • John

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
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  • Susie

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    The room was very accessible since I am Handicapped & use a motorized chair for mobility…access to the roll-in Shower was great…only thing that was not acceptable was the shower chair…very wobbly, could be big trouble if it collapsed…

    The shower chair…very eobnly…not secure

  • Jackie

    Reviewed: 9 May 2025 · Stayed in April 2025

    Verified review

    The room was awesome!! The location was perfect!

    The restaurant. Breakfast had spoiled, curdled milk. Gross!!

  • Bobbijo

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Temperature control, was quite warm. Hot tub wasn't working.

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  • Taran

    Reviewed: 28 April 2025 · Stayed in March 2025

    Verified review
  • Laurie

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review

    Location made it easy to get to all of the things we needed to do and see. Plenty of quality luggage carts - some places just don’t have enough. The hotel lobby was beautiful. Bed was comfortable.

    Lacked a desk in room. The chairs in the room were very low - difficult to get up from for us more mature folks.

  • Scott

    Reviewed: 5 April 2025 · Stayed in March 2025

    Verified review

    Loved the bfast. Service was great.

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  • Thad

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Minimal contact with staff but they were great. Food at the restaurant and room service was great and timely. the room was clean and nice, no issues. The only thing holding back a 10 was the hot tub was out of order.

  • Britta

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    Quiet, clean, comfy

  • Monique

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    We didn't stay there. No working hot tub

    No hot tub

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  • Matthew

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review
  • Omland

    Reviewed: 27 December 2024 · Stayed in November 2024

    Verified review

    Great location. Very nice rooms.

  • Vicki

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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