711 Parkway, Sevierville, TN 37862, United States
#320 of 373 hotels in Sevierville
Guests' ChoiceBased on 2125 hotel reviews
6.0Cleanliness
6.7
Comfort
6.8
Location
7.7
Facilities
6.4
Staff
7.1
Value for money
7.1
Free WiFi
7.2
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End of dialog contentReviewed: 2 September 2025
Turk
United StatesNo dusting had been to my room. I nice solid layer of dust sitting on the entrainment center. Toilet way to close to door.
The staff was friendly. Mattresses were comfortable
Stayed in September 2025
Reviewed: 18 August 2025
Larue
United StatesThe location was fine. The sheets were stained and stretched out, we had to kill a few bugs, the bathroom was just not clean looking, the faucet leaked, the outlets were janky, the “breakfast” was a joke, the room to eat breakfast was minuscule… just wasn’t it.
The location was fine and the ac worked well.
Stayed in August 2025
Reviewed: 13 August 2025
Jessica
United StatesThe food was cold and no one cleaned our room or brought us clean towels. We were supposed to check out by 11 am and before 10 am someone knocked on our door and before we could answer she opened the door and wanted to know when we would be out.
The pool was nice.
Stayed in August 2025
Reviewed: 8 August 2025
Dawn
United StatesRoom smelled
Very helpful staff and friendly
Stayed in August 2025
Reviewed: 6 August 2025
Kathy
United StatesBreakfast was not so good no meat just eggs and cereal, toast not much to pick from so we never ate there
Some of the staff was really nice, beds were good pool was ok they kept the property nice
Stayed in August 2025
Reviewed: 6 August 2025
Sherry
United StatesThey didnt have any extra towels for us to get.
Love the location, and the beds are very comfortable, the staff was very friendly
Stayed in August 2025
Reviewed: 6 August 2025
Issa
United StatesCleaning staff rude as ever, Breakfast wasn't good, Bugs in the room not sure what they were but they looked almost like little baby roaches or something. One of the ruder staff members decided to take it upon themselves and ever my room at 8am while me and my kids were sleeping she knocked once and didn't even give me a chance to get up to answer the door. It seems cleaning staff never leave you alone and you are always being watched. Smell of weed smoke outside all the time and the workout room has broken machines that can't even be used. You don't feel wanted by the staff other than the front desk. Also some of the stuff they claim to have they don't have unless you get that specific special suite. Overall it was fine from the start but after a while they don't seem to want you there. Plus little things like the elevator are a bit broken down and scary to ride in. Stay if you must but I wont be returning.
Stayed for 2 weeks with my 2 kids. Location and the front desk staff was nice. Pool was nice and the room was spacious. Beds comfy, Room stayed cool, Decent water pressure. Tv had ok channels.
Stayed in August 2025
Reviewed: 4 August 2025
Watts
United StatesIt was sketchy, the plug in was ripped out of the wall
Great location from the rest of my family
Stayed in July 2025
Reviewed: 4 August 2025
Carlton
United StatesThe parking lot was default to navigate
The building needs lots of upgrades the room was very nice
Stayed in August 2025
Reviewed: 1 August 2025
Edward
United StatesNot the cleanest, we got in late and a few guest had their doors open smoking 🤷. Wife didn’t feel super safe there. I’m sure there are worse places to stay but we won’t be repeat customers.
It was cheap.
Stayed in May 2025
Reviewed: 26 July 2025
Clara
United StatesI had made the reservation for my family trip , including my mom that cannot walk well and my dad who has COPD. We were put in rooms up the stairs and back by dryers it was very hot we could not step out side the room. None of the rooms were together we were all spread out on different floors and rooms . I feel it would have been better if room assignments had been provided at the time of my reservation so I could adjust as needed
The property was in a good location for where we needed to stop , the rooms were clean
Stayed in June 2025
Reviewed: 23 July 2025
Dawn
United StatesBreakfast was terrible.. Room to small and very dark.
Clean room. Morning and evening girls were fantastic. Always smiling. Great to talk to.
Stayed in July 2025
Reviewed: 23 July 2025
Chelsey
United StatesThe breakfast lounge needs to be a little bigger. Very crowded and hardly no room to move around.
The beds were comfortable, the water pressure in the shower was amazing, and our room was clean clean!
Stayed in July 2025
Reviewed: 20 July 2025
Viola
United StatesAccess to Internet was a problem!!
Easy check-In
Stayed in July 2025
Reviewed: 16 July 2025
Lloyd
United StatesRoom smells musty, people sitting outside my door on the steps all night, trash on the floor when we arrived, door sweep doesn’t go all the way across the bottom of the front door allowing bugs and air to come thru the bottom of the door
Nice water pressure, AC works great
Stayed in July 2025
Reviewed: 12 July 2025
Tomlinson
United StatesPoor breakfast. Eggs, waffles and cereal. Carpets need desperately to be replaced. Advertisement says all new rooms, I've stayed there 3 times over passed yr and haven't seen new yet. But you get what you pay for
Nice place to stay. Older rooms but fairly clean. Staff was always nice and helpful.
Stayed in July 2025
Reviewed: 12 July 2025
Dixon
United StatesOne electrical outlet didnt work in our room. The tub wouldnt drain properly so it was difficult to take a shower.
Price was decent and the fire pit was nice.
Stayed in July 2025
Reviewed: 8 July 2025
Helen
United StatesThat I couldn't get to my room door for cars parked in front of My door they it didn't matter where we parked well it did to me I paid for a room it was on the bottom floor. I couldn't park in front of my room but paid for. I can't walk very far the only handicap parking was it down below my room. Do you need to tell other not to park in front of rooms
Clean
Stayed in July 2025
Reviewed: 6 July 2025
Donna
United StatesBreakfast
The eggs were bland and the waffle mix was runny or too thick
Stayed in July 2025
Reviewed: 4 July 2025
Ashley
United StatesThe breakfast was ok the room was alright for one night stay the price of the room was too much but everything else was OK
Stayed in June 2025
Reviewed: 1 July 2025
Molly
United StatesThe hotel was not very clean.
The staff were friendly.
Stayed in July 2025
Reviewed: 29 June 2025
Stephanie
United StatesRoom could use some up grading.curtains ripped,rug needed to be replaced.microwave needs to be replaced.no hooks to hang towels on.no closet for clothes.faucet on bathtub was broke and water kept coming out even after you shut it off and it was broke..
Location was great.near everything we wanted to do.
Stayed in June 2025
Reviewed: 23 June 2025
Kinser
United StatesIt needs upgrade like light fixtures wall plugs and new paint
Stayed in June 2025
Reviewed: 23 June 2025
Benjamin
United StatesJacuzzi jets didn’t work, smoke detector constantly chirped because battery was dying, the mattress was stained, corners and along wall in bathroom were dirty, light bulb blown in lamp, select buttons on remote didn’t work, and the room had a smell.
Affordable, good air conditioning
Stayed in June 2025
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