725 Cerrillos Rd, Santa Fe, NM 87505, United States
#36 of 45 hotels in Santa Fe
Guests' ChoiceBased on 2206 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.5
Facilities
7.3
Staff
8.2
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 5 September 2025
Brian
United StatesBathroom tub surround needs updating and bath door. Bath sink needs updating. Need a microwave. General maintenance needs improvement.
Breakfast and overall value
Stayed in September 2025
Reviewed: 1 September 2025
Lawrence
United StatesRoom was small, not so clean, short on towels, breakfast was awful. Eggs were tasteless and overcooked. Outside areas were trashy.
Location was great
Stayed in August 2025
Reviewed: 29 August 2025
Alison
AustraliaVery nice atmosphere
Stayed in August 2025
Reviewed: 27 August 2025
Ursula
United StatesSome, traffic noise, so we couldn't leave the windows open at night. The carpets could need replacement.
The location: right by the Rail Yard District. They also have a shuttle to the Plaza. It was clean. Check-in and -out were easy.
Stayed in August 2025
Reviewed: 27 August 2025
Alfonso
United StatesMinor trouble with lights and TV
Location, rates
Stayed in July 2025
Reviewed: 26 August 2025
Arturo
United StatesGood location and great breakfast. The hotel shuttle to downtown was a nice perk.
Stayed in August 2025
Reviewed: 25 August 2025
Alexandra
United StatesThe pictures online are deceiving because the rooms don’t look as pictured. The floors, despite being assigned a pet friendly room were not very clean at all. To add more to the ordeal, I looked down one day to find a bug on the ground. After managing to throw it outside I was able to determine it was a cockroach and man did that make me feel uneasy. The place was not noisy until the morning time when you can hear the people upstairs and the sounds of a cracking floor. Breakfast was ok, it was free so I will take it. The back gate, although it was supposed to be accessed with your room key did not work and despite letting front desk know about it they said that maintenance would look into it but it was not fixed in the 2 days we were there. I find it interesting that the place is priding itself on being a resort but it is far from it. The cleanliness does not seem to be on their to priority.
The proximity to the railway area was great. I also liked there was a park nearby given that we brought our dog along this time.
Stayed in August 2025
Reviewed: 24 August 2025
Laurence
United StatesSmall room size
Location is great.
Stayed in June 2025
Reviewed: 23 August 2025
Dean
United StatesMy billing statement was confusing ..I still need to check actual price
Nice clean comfortable
Stayed in August 2025
Reviewed: 22 August 2025
Stacy
United StatesThe room was very small and the pool area was small.
Cute, artsy hotel.
Stayed in July 2025
Reviewed: 21 August 2025
Karen
United StatesThe furniture (nightstand and table/desk) in the room needs replacing….they looked weather beaten or water damaged. The floors needs to be swept and mopped. The floor felt a little bubbled in some plots as if the tile was lifting. I didn’t like trash bags being left outside the next door rooms at the curbside. I requested to be switched from the first room we were assigned because the floors needs was dirty and needed to be swept and mopped. There was a dried up dead cockroach beside the vanity on the floor. There is no exhaust fan in the bathroom so if the door was closed and a damp towel was left in there for a few hours, the bathroom had a damp musty smell.
I liked its location to The Plaza. The Registration building’s interior was tastefully decorated. The included breakfast was a plus. The pub was a nice place to grab a bite and drink.
Stayed in August 2025
Reviewed: 20 August 2025
Olivia
United StatesAt first glance, the room was cute, updated, modern. Potentially newly updated. However when looking closely, there was grime from the mop on the bottom of the dresser. Looked dirty. A little extra attention to detail in the cleaning could make a big difference.
Check in was quick and easy. A lot of parking. Parked right in front of our room. We requested a downstairs room and we got one. Beds were comfortable. Location was perfect. Style and decor was cute and modern.
Stayed in June 2025
Reviewed: 19 August 2025
David
United StatesThe housekeeping did not do a good job. There were leftover coffee grounds in the coffee maker & hair! Hair everywhere. There was hair all over the bedding and bathroom. And grit on the bedding. I don't believe this room was cleaned well between guests.
It was very quiet.
Stayed in August 2025
Reviewed: 19 August 2025
Beverly
United KingdomA little noisy and the showers need upgrading. Also need a few more plug sockets in the room please
Was location to find and parking right outside the room is very convenient
Stayed in August 2025
Reviewed: 18 August 2025
Johnson
United StatesThe lounge, patio and dining areas are great. The staff at the bar was excellent. We used the shuttle service and the driver was very informative and fun!
Stayed in August 2025
Reviewed: 18 August 2025
Vivienne
United StatesThe room had a dog smell
Stayed in August 2025
Reviewed: 18 August 2025
Evans
United StatesRoom had a pile of sheets in the corner of the room when first entering and water wouldn't get hot at times.
shuttle service was very convenient and staff friendly. Water pressure was nice as well.
Stayed in July 2025
Reviewed: 18 August 2025
Erica
United StatesPool was freezing. Room wasn’t as clean as I would expect. Rooms were small for a family of four.
The location was perfect. Breakfast was good.
Stayed in August 2025
Reviewed: 16 August 2025
Chris
United StatesThe room smelled a bit stale and the windows were dirty. Everything was a little unkempt for the volume of business they do- like nobody cared. Need to invest in a real swimming pool and a jacuzzi.
Breakfast was fine- a little generic- mostly frozen food. Nothing special and not really any welcoming hospitality or warmth.
Stayed in August 2025
Reviewed: 14 August 2025
Daniele
ItalyThe pool is not really usable Self check-in is unpleasant and staff is not very helpful
Good and varied breakfast Nice facilities Downtown is at walking distance
Stayed in July 2025
Reviewed: 12 August 2025
Melanie
United StatesPrice was good. Staff was hard to find at some times. Little restaurant was serviceable, wait staff good. Folks having fun in the evening, even live music. Room felt damp, carpet seemed old, dingy and musty. Room smelled yucky. Shower was meh. Shower curtain rod was installed too high on one side, causing the curtain to slide down and water to pool on the floor. Room was generally dingy. Linens seemed clean and fresh. One light over the bed was burned out.
The staff was accommodating. The room smelled of dog. Linens were nice, the room had been well cleaned. The finish out on the room was rough - not noticeable to most people. A small microwave would have been handy-maybe a smaller fridge to make room for a microwave? There is a microwave in the lobby. The location is exceptional. I was able to walk to everything I needed from this hotel. Pool was clean. The Paper Dosa was an unexpected delight. Saturday Farmer's Market is not to be missed.
Stayed in August 2025
Reviewed: 11 August 2025
Grant
United StatesWas in a state of repair with some projects incomplete. Needed clean up, painting. etc
Location Staff Daily Breakfast
Stayed in August 2025
Reviewed: 11 August 2025
Mariam
United StatesLooks fancier online than it is in reality. It's basically a slightly upgraded motel. Bed and pillows weren't comfortable - I got a sore neck. Breakfast was mediocre. A lot of choices, but not very good (for example, hot food was cold, no plain yogurt was available, bagels were stale or sticky, etc.). The pool was too tiny to swim in.
The location was great - about 20 minute walk to the Plaza area and just steps from the railroad park and farmer's and artisan markets that are held there on the weekends. The room was clean and it was nice to have a little gym.
Stayed in August 2025
Reviewed: 10 August 2025
Jose
United StatesNoisy rooms.
Good location in Santa Fe.
Stayed in August 2025
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