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  5. Reviews of Sandbourne Santa Monica, Autograph Collection

Reviews of Sandbourne Santa Monica, Autograph Collection 4 stars

1740 Ocean Avenue, Santa Monica, Los Angeles, CA 90401, United States

#250 of 405 hotels in Los Angeles

Guests' Choice

Review score

Based on 104 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 10 March 2025

    9.0
    We enjoyed our stay and would seriously
    • Business trip
    • Couple
    • Premium King Room with Partial Ocean View
    • Stayed 7 nights

    The mattress was too soft, and the quilt was poorly designed.

    The quality of the breakfast was very good, and the restaurant staff were very helpful and friendly.

    Stayed in March 2025

  • Reviewed: 19 February 2025

    9.0
    Friendly team, great interior design, warm colors, nice furniture. Overall a very pleasant stay.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and View
    • Stayed 5 nights
    • Submitted via mobile

    Friendly team, great interior design, warm colors, nice furniture. Overall a very pleasant stay.

    Stayed in February 2025

  • Reviewed: 12 December 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Premium King Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    the one receptionist is one of the RUDEST PEOPLE EVER !!!!!!!!!

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and View
    • Stayed 1 night

    Excellent Location, friendly staff, well appointed rooms, comfy beds.

    Stayed in October 2024

  • Reviewed: 22 July 2024

    8.0
    Good for one night. Too expensive for the service offered. You’re basically paying for the nice furniture
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Definitely overpriced. Almost 600€ per night and not even a bottle of water in the bedroom. Pool outdated and not staff to moderate the kids’ noise

    Room Furnitures and location

    Stayed in July 2024

  • Reviewed: 17 June 2024

    7.0
    Nice location and newly refurbished
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and View
    • Stayed 2 nights
    • Submitted via mobile

    Construction work still going on Slightly overpriced

    Great location newly refurbished Friendly staff

    Stayed in June 2024

  • Reviewed: 14 April 2024

    9.0
    Exceeded expectations!
    • Leisure trip
    • Group
    • King Room with City View
    • Stayed 6 nights

    Nothing

    Great staff, Eddie & Apollo, super housekeeping!

    Stayed in April 2024

  • Reviewed: 7 September 2023

    8.0
    Nice hotel with excellent staff snd great location.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Some features were outdated.

    Convenient location. Very friendly and attentive staff. Amenities are nice but are undergoing renovations which are needed.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Great hotel perfectly located near the beach
    • Leisure trip
    • Couple
    • Premium King Room with Partial Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Price

    Breakfast great beautifully presented

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and View
    • Stayed 4 nights
    • Submitted via mobile

    the location was perfect, the staff super helpful and friendly

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    average hotel at a high price
    • Leisure trip
    • Family with young children
    • Premium King Room with Partial Ocean View
    • Stayed 3 nights

    Hotel below expectations. For the price I expected a higher standard. On the first night we were checked into a different room than we booked - in a room with 1 bed, despite the fact that we were traveling with 2 children. On the second day we were allowed to move to the originally booked room. After negotiations, we were compensated.

    The location of the hotel is very good.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 1 night

    Cost too high for my budget. I have stayed there with strategic coach group for like 8 visits. There are places right down street with same reviews at 1/2 the price

    Stayed in June 2023

  • Reviewed: 13 July 2023

    9.0
    Loved the hotel. Would highly recommend!
    • Leisure trip
    • Solo traveller
    • King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Room was cleaned one in 4 days

    Beautiful clean rooms, friendly staff, great location

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Staff and location was excellent.
    • Leisure trip
    • Family with young children
    • Premium King Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Photos do not necessarily represent room or even bed accommodations correctly. Hotel is a bit dated/worn for price. You are paying for location and hopefully the good staffing.

    Great location to beach, pier, downtown restaurants and shops. Loved that bikes are available for guests. Breakfast was good. Staff is friendly, courteous, and helpful.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast super expencive

    Stayed in July 2023

  • Reviewed: 8 June 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe King Room with Balcony and Partial Ocean View
    • Stayed 5 nights

    Despite the price for the room is really high, other things like parking, breakfast or wifi are not included and are for extra fees (parking 56 + tax per day, wifi 12 per day...).

    Very nice and comfortable room and hotel, we really enjoyed the beautiful view from our great terrace and aslo the special comfortable bed.

    Stayed in June 2023

  • Reviewed: 19 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Deluxe King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    My room was not cleaned on one of the days I stayed.

    Exceptional customer service!

    Stayed in May 2023

  • Reviewed: 6 April 2023

    8.0
    Family holiday
    • Leisure trip
    • Family with young children
    • Premium King Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Noisy surroundings.

    Nice rooms with a view to the sea.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    7.0
    'Faulty Towers Check-in'
    • Leisure trip
    • Family with young children
    • Premium King Room with Partial Ocean View
    • Stayed 2 nights

    Check-in was very 'faulty towers' like. Arrived at 2pm, told room wouldnt be long. Receivied a call at 4:45pm and given a room with 1 king bed for 2 adults and 2 children, although I booked a King with queen sofa. The girl at the desk with the 'lashes' told me I have to deal with the 3rd party agent, booking.com myself becuase they dont have those rooms...? I showed her my booking and she flatly told me they dont have those rooms. She offered me 1 single roll away for 2 children.. After expressing my disappointment, the manager came out after another 20 mnutes of waiting to say he did actually have these rooms but one wouldnt be available till later that night, so we moved into the first room, had showers and went to dinner and came back and changed room at 9pm.. Apart from this experience, the actual hotel is nice with great location. It seems the management and cleaning system needs an overhaul, as does the attitude of the girl at the desk.

    Great location, King rooms with sofa are a nice size, and the bike loan system is great. We rode up to Venice beach and had some lunch and watched the skateboarding. Pool looked nice but it was so windy when we there that we didnt make use of it.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    9.0
    Overall happy with this hotel and would definitely come back and recommend to friends.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Two Double Beds and City View
    • Stayed 2 nights
    • Submitted via mobile

    The weather was cold and so the pool wasn’t inviting. I would have liked to swim if temperate was increased. Also there was drilling/construction happening on property in day which made relaxing at poolside hard.

    Location was the best. The breakfast was excellent and included in our stay package which we were happy for. Loved the cruiser bikes which were also included. Did lots of exploring on them. And staff were all amazing and helpful.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    It was a beautiful hotel with great amenities. The food was wonderful. I would highly recommend this property.
    • Business trip
    • Couple
    • Premium King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Perfect location by the beach and the pier. I was attending the Independent Spirit awards and I could walk to the event. It was very convenient.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Weekend trip
    • Leisure trip
    • Couple
    • Executive Deluxe King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like that had to ask for microwave.

    We enjoyed the view of ocean.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    bit run down and not servicing rooms

    location

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    I had a pleasant time
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    too many taxes imposed by California govt

    location and staff

    Stayed in February 2023

Showing 1 – 25

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