Reviews of Sand Castle Inn 2 stars
1011 La Salle Avenue, Seaside, CA 93955, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewRecently remodeled. Just the right amount of channels on the TV.
Light came though the doorframe. Towels were flimsy.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewUpdated rooms, clean all around
Bathroom not updated, surprisingly since the rest of the room appeared to undergo semi recent renovation
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewclean room, comfortable enough bed, location was good, overall was a good experience.
Shower was stuck partially on, and the bathtub would not plug the drain when lifting the handle, so taking a bath was not possible.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and clean.
Nothing to add
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewit was so clean and comfortable and a walk to shops and restaurants
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewHave stated at this motel many times. Front desk clerk is friendly. I have bad knees and I can not climb stairs ,they always find a room down stairs. Grounds are very clean ,plenty of parking.
Hair ball on floor of bath room. Not ours (diffrent hair color) .
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewParking lot is well lit @ night
Room door lets cool air in at night, doesn't seal completely
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewIt was clean in the parking lot and close to stores.
My check in was ok but the day before I left, I was called and was spoken to very rudely on the phone by the gentleman who I assumed own the place. In an accusatory tone, he told me I needed to pay the pet fee. He acted like I was hiding the fact that I had brought her. I had walked by the office several times with my dog for walks but no one ever said anything to me and the last place I stayed didn’t charge me for my therapy dog so I thought nothing of it. My experience there was defined by that interaction due to my anxiety. He was so rude to me and I was afraid to even go into the office and be face to face with him.
Reviewed: 24 April 2025 · Stayed in February 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in February 2025
Verified reviewThe room was clean, the heater worked well. A standard motel room, nothing to add. There were tourist brochures at the reception. It helped us greatly to choose the sites in Monterey we're going to visit.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewVery clean rooms
It was a bit noisy, you can hear everything around and there was a lot of light going into the room through the blinds
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewVery clean big room, friendly staff, good parking, coffee machine in the room.
Reviewed: 5 March 2025 · Stayed in February 2025
Verified reviewVery clean
Nothing it was great
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewPrice was okay. Location semi close to our destination.
The ac/heater unit wasn't working. The refrigerator wasn't working and the freezer part had a hair in it.
Hi Brittany, Thank you for sharing your experience with us. We’re glad you found the price reasonable and the location somewhat convenient, but we're truly sorry to hear about the issues you encountered with the AC/heater unit and the refrigerator—especially the cleanliness oversight in the freezer. We take your feedback seriously and are already working with our maintenance and housekeeping teams to address these concerns promptly. Your insights help us improve, and we hope you'll consider giving us another chance to provide you with a much smoother stay next time. Kind regards, Customer Care Team
Hi Brittany, Thank you for sharing your experience with us. We’re glad you found the price reasonable and the location somewhat convenient, but we're truly sorry to hear about the issues you encountered with the AC/heater unit and … Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewLocation was perfect. I could get to many places quickly to go exploring.
It is a little bit of a noisy area. If you’re a light sleeper, ear plugs or a noise canceling device is probably a good idea. I’d like it if the room number isn’t said out loud to me. It wasn’t an issue, but as a single traveler, I’d prefer that others don’t know my room.
Hi Christina, Thank you for your thoughtful feedback. We’re delighted you enjoyed our convenient location, and we truly appreciate you sharing your concerns about noise. We completely understand that a quiet environment is crucial for a restful stay. To help with this, we’re pleased to offer quieter rooms on request. Additionally, we can provide earplugs for those extra light sleepers. Your suggestion about room number privacy has also been noted, and we’re reinforcing this with our team to ensure a more discreet check-in experience. We value your insights as they help us enhance our guests' experiences, and we look forward to welcoming you back for an even better stay next time. Kind regards, Customer Care Team
Hi Christina, Thank you for your thoughtful feedback. We’re delighted you enjoyed our convenient location, and we truly appreciate you sharing your concerns about noise. We completely understand that a quiet environment is crucial for a re… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewProperty looked nice on website. A lot of positive feedback. Rooms were neatly clean and very comfortable beds.
Shower head.
Hi Andres, Thank you for your feedback! We’re happy to hear that you found the property nice, with clean rooms and comfortable beds. However, we apologize for the issue with the shower head. We will look into it to ensure everything is in proper working order for future stays. We hope to welcome you back and provide an even better experience next time! Kind regards, Customer Care Team
Hi Andres, Thank you for your feedback! We’re happy to hear that you found the property nice, with clean rooms and comfortable beds. However, we apologize for the issue with the shower head. We will look into it to ensure everything is in … Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewNice functional room with two double beds Close to a Costco and shopping centre with food options Close to Monterey, point lobos and Carmel. Good price for the area The room was clean Reception was friendly on arrival Plenty of parking
Not much not to like, beds were okay Overall would happily have stayed a few nights
Thank you for your thoughtful review, Max! We’re thrilled to hear that our convenient location, clean room, and friendly reception made your stay enjoyable. It’s wonderful that you were able to explore the area with ease and take advantage of the nearby amenities. We truly appreciate your feedback about the beds. We’ll look into this to ensure greater comfort for our future guests. We’d love the opportunity to host you again for a few more nights of relaxation and exploration. Your satisfaction is important to us, and we’re grateful for your insights as we continue to improve. Looking forward to welcoming you back soon! Kind regards, Customer Care Team
Thank you for your thoughtful review, Max! We’re thrilled to hear that our convenient location, clean room, and friendly reception made your stay enjoyable. It’s wonderful that you were able to explore the area with ease and take advantage … Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewWe like to stay at this place because it is very close to everything. They have very comfortable beds and they have a large parking lot. Front desk and housekeeping are all very friendly and helpful. I can not climb stairs and they were able to give us a room down stairs.
Dear Jose, Thank you so much for your wonderful review! We're delighted to hear that our location, comfortable beds, and spacious parking made your stay enjoyable. It’s also great to know that our front desk and housekeeping teams were able to assist you in making your stay more comfortable. We’re especially pleased that we could accommodate your request for a downstairs room. Your comfort is our priority, and we’re happy we were able to meet your needs. Thank you again for choosing us! We look forward to welcoming you back for another exceptional stay soon. Kind regards, Customer Care Team
Dear Jose, Thank you so much for your wonderful review! We're delighted to hear that our location, comfortable beds, and spacious parking made your stay enjoyable. It’s also great to know that our front desk and housekeeping teams were… Show more
Reviewed: 24 January 2025 · Stayed in December 2024
Verified reviewGood stay for a night passing by, no more than that...
Dear Guest, Thank you for sharing your experience with us! We’re happy to hear that your stay met your needs for a quick stopover. We always strive to provide comfort and convenience, and we appreciate your feedback. If you're passing through again, we’d love the opportunity to make your next visit even more enjoyable. Safe travels, and we hope to welcome you back soon! Kind regards, Customer Care Team
Dear Guest, Thank you for sharing your experience with us! We’re happy to hear that your stay met your needs for a quick stopover. We always strive to provide comfort and convenience, and we appreciate your feedback. If you're passing … Show more