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  5. Reviews of Hotel San Jose

Reviews of Hotel San Jose 4 stars

1316 South Congress Avenue, Austin, TX 78704, United States

#42 of 214 hotels in Austin

Guests' Choice

Review score

Based on 101 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 7 September 2025

    10
    I really loved all the staff - esp the bartenders and waitstaff!!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great ❤️

    Location

    Stayed in September 2025

  • Reviewed: 12 August 2025

    10
    Friendly staff, amazing location, all around a perfect stay.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Nothing, I had a great trip.

    Incredible location and amazing stuff!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Enjoyable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool was pretty warm , blanket on bed very heavy!

    Loved the garden atmosphere, parking was good,

    Stayed in August 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My stay was too short!

    The ambiance, smiling faces of the entire staff. The serenity and peace is unmatched

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    It felt like a home away from home.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Design, location, bar, outdoor area, comfortable rooms with amazing A/C!

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Great vibe, location and breakfast. Noisy AC and high prices were downsides.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The AC in our room was too loud; it really disturbed our sleep. Prices at the bar were too high, and $30 for overnight parking was also too much.

    The hotel is cool and very Austin. Great location, nice room, and delicious breakfast. It had a great vibe and friendly staff.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Relaxing and fun!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful outdoors

    Stayed in July 2025

  • Reviewed: 25 June 2025

    10
    I would stay here again in a heartbeat. It’s beautiful laid back, the staff is exceptionally nice, and the vibe was ever
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our room close to the street was a little noisy. Another room we had set back on the property was a silent little zen retreat.

    It is a stunningly beautiful place! The pool is gorgeous and the spaces invited relaxation and socializing

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    excellent place with very friendly staff
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    perfect location for what we wanted.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Vibes.govt.TX
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    Payment system was slightly convoluted and annoying. Was meant to be pay on arrival for each of the guests (we had 4 rooms) yet a hold was placed on my card for 2 rooms I wasn't staying in. Slightly annoying and feel like this could be simplified by requiring payment from each room at check in.

    Fantastic location. Very cool vibe around the hotel. Neat bar/pool area. Great merch. Amazing minibar selection. Friendly staff. Overall an epic spot and I'd definitely stay again! The photos don't quite do it justice.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Perfect for a long or short stay. Lots of things to do nearby
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    NA.

    It’s iconic to the area and chill

    Stayed in May 2025

  • Reviewed: 15 May 2025

    8.0
    Very good
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom does not ventilate and the door is a sliding door with no seal

    Beautiful pool and rooms

    Stayed in May 2025

  • Reviewed: 24 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, very nice people, very clean

    Stayed in April 2025

  • Reviewed: 1 April 2025

    9.0
    Excellent staff and great location for MotoGp Race weekend
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy at night but that was expected

    Fun location Great staff Chill vibes

    Stayed in March 2025

  • Reviewed: 26 March 2025

    10
    Super friendly and helpful staff and great rooms, pool, and service. Very relaxing setting.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights

    Great location, great pool, lovely setting, fun rooms.

    Stayed in March 2025

  • Reviewed: 22 January 2025

    10
    Groovy
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s my home - away from home ——- the staff always makes me feel welcome

    Stayed in December 2024

  • Reviewed: 20 January 2025

    9.0
    A perfect little enclave in the middle of the city.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    Only thing that bugged us was that the cleaning rolling carts were parked outside out door the entire stay.

    Perfect little enclave in the middle of the city. I love a smaller hotel and this was perfect! Surround by beautiful greenery, this updated chic motel had everything you need - comfortable rooms, plenty of outdoor seating, a pool and great coffee and food spots close by (Love Jo's). And despite being in the middle of the city, it was quiet.

    Stayed in November 2024

  • Reviewed: 27 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No service for breakfast

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Great stay in a great walkable part of town
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, stylish and good amenities. Staff was very accommodating and made sure my stay went well.

    Stayed in November 2024

  • Reviewed: 28 November 2024

    10
    Cutest bungalows in Austin!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn’t like!

    Location was perfect, staff was so friendly and accommodating, and the bungalow was super cute.

    Stayed in November 2024

  • Reviewed: 22 November 2024

    8.0
    Good place to stay for visitors to enjoy Austin
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    Superb
    • Business trip
    • Group
    • Queen Studio
    • Stayed 3 nights

    - The bushes around the pool area and at the entrance of the rooms are full of nasty mosquitos. Within a few minutes I had severe bites that lasted for almost a week. Not sure which kind of mosquitos these were! - At the pool area some other guests had glasses and wine bottles and/or other alcohol even during the day, even though children were around. The hotel did not enforce their own policy of glass not being allowed at the pool area. - When cheicking out of the hotel they didn't want to show me the bill, they said they will email it later. When they emailed a day later they had wrongly put on the bill a food invoice from another guest. Why they didn't want to show me the bill on checkout I dont know, but errors like this could easily be avoided simply by showing the guest the bill upon checkout. They have now refunded the wrongly charged amount, but they haven't bothered correcting the invoice and I guess they never will. They probably tink it is not important to issue an accurate invoice. - During our 3 days stay we were asked to move rooms because our key got stuck in the lock of the first room and could not be removed from the lock anymore and the room would therefore remain unlocked overnight. They excuse we were given was 'the locks are very old'.

    Very calm and relaxed environment. Nice rooms and very nice hotel facilties. Very relaxing even though it is just off a very busy street in Austin. Extremely nice location in a great part of Austin wiyth lots of nice shops and restaurants.

    Stayed in October 2024

  • Reviewed: 12 August 2024

    10
    This place is absolutely amazing!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative is the room service cook was a no show. I was looking forward to that!

    This is the cutest hotel! The details are amazing. Staff is amazing! Location is amazing! I can’t wait to return!

    Stayed in August 2024

  • Reviewed: 25 July 2024

    10
    Perfect location
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small but nice.

    Beautiful grounds and great location.

    Stayed in July 2024

Showing 1 – 25

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