Street noise but this is Manhattan

We enjoyed our stay at San Carlos hotel in midtown manhattan Spacious room for a family of 4 , comfy beds and pillows, excellent daily cleaning, friendly staff. Location is great, within walking distance to everything and very close to the public transport. Safe neighborhood, restaurants and cafe' in the area, close to grand central station

Stayed in September 2025

Great location, lovely staff

Stayed in August 2025

No breakfast! We like the hotel,staff,services,location but the rooms are looking somewhat dated!

Stayed in September 2025

the location

Stayed in September 2025

The room is tired, but functional. Everything works but the carpet is worn and coming up in places, paint is scraping off, etc. It's an older place. But the main issues we had were the noise, the lack of ability to clean dishes and the curtains did not make the room fully dark--the windows do not shut out noise and the air condition turning on and off all night is also very noisy. There is no dish soap or anything to clean with. We would have appreciated being able to use the dishes more. There are curtains but they are more fancy then functional so they don't fully cover the windows which meant the room had more light than we like. There are no working USB plugs or upgraded plugs for electronics. The alarm clock had and old docking station but that wasn't very useful.

We appreciated how close to the main museums and the park the hotel was. Our premier suite was spacious with an extra 1/2 bath, a keurig, fridge and microwave. We stayed a week and the keurig was refilled daily. There was also a set of glass dishware that we used almost every day and it was replaced, clean each day. Our daughter stayed on the pull out couch and said it was comfortable. There are two separate air conditioners which made it easy to adjust temps in the bedroom and the living room.

Stayed in September 2025

The decor was slightly dated (nothing significant) but the price was adjusted accordingly.

We stayed in the junior suite and it was the perfect size for relaxing after a long day of site-seeing. The room was clean and the staff was friendly, accommodating, and helpful. We especially appreciated the efficient daily cleaning staff. The location was also good, walkable and close to public transportation. While close to many attractions, the hotel is quiet, tucked away from excessive street noise.

Stayed in August 2025

Only feel it is a bit expensive rate vs value

The room space was really good Staff is great Location is about 20min. walk to Time Square Very good WiFi

Stayed in August 2025

Bathroom getting a bit dated.

The staff were very welcoming and friendly and happy to do anything to make our stay go well.

Stayed in August 2025

Nothing

Perfect location, close to most museums, size of the room, kitchenette, and cleanliness. Staff were able to accommodate all our requests

Stayed in August 2025

One tiny issue: the room keycards are very easily de-activated (by contact with phone, other cards etc.) and each time this happened we were advised to throw the old cards away - would be great if the hotel can find a more environmentally-friendly solution as this felt unnecessarily wasteful.

We absolutely loved our stay - our deluxe room with two queen beds was definitely big enough for our family of 4 (2 adults and 2 teens - all tall!). The beds and room was spacious, and we made good use of the gym, with water refill station to save us buying water. The location in midtown is great, and we did the majority of sightseeing by foot from there. Particular thanks to the really friendly concierge (apologies we didn't get his name, but he had white hair and a really friendly welcome) who made it feel like home every time we returned to the hotel. If you're looking for good value breakfast in the area would recommend Scoop Bagels (7 E 53rd St), which set us up for the day. If wanting a traditional old diner (more expensive) would recommend Murray Hill Diner, which gave us 80s film vibes!

Stayed in August 2025

Lots of street noise/thin windows but to be expected in NYC! Would still 100% return

Comfy bed, lovely staff, kept spotless, good coffee in the room, powerful shower, great air conditioning

Stayed in August 2025

Great staff; exceptionally good housekeeping! Great location and quiet rooms!

Stayed in August 2025

Staff, size and location

Stayed in August 2025

Bit expensive

Nice and clean. Very helpful staff

Stayed in August 2025

Was what was advertised little older but it is an older hotel.

Location was just of Lexington midtown, many restaurants, Rockefeller plaza, Central Park close good location. Room was big with living room.

Stayed in August 2025

All the staff were super friendly!

Stayed in August 2025

Room furniture could use a refresh; small elevators; new gleaming lobby gives no indication of the actual rooms.

Very friendly staff, quiet room, comfy bed, responsive housekeeping, great mid-east side location, surprisingly large room and bathroom, bathroom had large countertop.

Stayed in August 2025

Interior design is a bit outdated. But well maintained and clean.

Location, quiet, huge rooms, amazing staff! Ultra close the a central subway station.

Stayed in August 2025

Everything was great! Location, convenience, staff and cleaness.

Stayed in August 2025

Know it’s a safety issue, but shame , the windows don’t open.

Location close to the heart of New York City , staff very friendly and good amenities.

Stayed in August 2025

Great location and the staff are very helpful and friendly! Great stay!

Stayed in August 2025

We were at 11 floor and it was still a bit noisy, but I guess this is NY.

Great spacious apartment w small kitchen. Cleaning every day. Walking distance from all midtown attractions. Great staff.

Stayed in August 2025

Very polite staff

Stayed in August 2025

Nothing

I left a review, but your hotel was great. Service was perfect room was large staff was wonderful. Not one complaint definitely come back and stay there.

Stayed in August 2025