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  5. Reviews of Motel 6-San Antonio, TX - Fort Sam Houston

Reviews of Motel 6-San Antonio, TX - Fort Sam Houston 3 stars

5522 North Panam Expressway, San Antonio, TX 78218, United States

#314 of 319 hotels in San Antonio

Guests' Choice

Review score

Based on 79 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.5

  • Location

    5.4

  • Facilities

    5.1

  • Staff

    6.1

  • Value for money

    5.7

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 29 April 2025

    6.0
    Great stay for a single or a couple.You're not bring your children here not a safe location.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The crack heads patrolling the parking lot.

    The staff is amazing. Always nice and respectful. Very good people.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    5.0
    Motel 6 you can do better.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    One of the bath towels was torn and room smelled like cigarette smoke. Trash bag was not even in the trash can but just laying next to it,

    Location and price was good.

    Stayed in April 2025

  • Reviewed: 4 September 2024

    5.0
    DID NOT STAY LONG
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    AN UPDATE IS NEEDED

    Stayed in August 2024

  • Reviewed: 12 July 2024

    5.0
    Passable
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was a better room.

    Stayed in July 2024

  • Reviewed: 11 October 2022

    4.0
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 August 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access - Roll In Shower
    • Stayed 9 nights
    • Submitted via mobile

    The smell of the room was HORRIBLE!! A cross between sewer gas and dog urine. Never again!! Just because this hotel chain is cheap doesn't mean it should be this bad.

    Stayed in August 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing

    Stayed in April 2025

  • Reviewed: 6 April 2025

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Just 2 towels in room with a two bed water wouldn’t go down from bath and sink

    Stayed in April 2025

  • Reviewed: 5 April 2025

    1.0
    Terrible, disgusting, place needs to be torn down and rebuilt without the filth.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The place had roaches, I ended up getting bed bugs from there. The wifi didn't work inside the room. The staff was rude, only 1 towel, went to request another 1 and the required I showed my driver's license again. I had to leave for work at 6:30am and no one was at the front desk

    Stayed in March 2025

  • Reviewed: 18 March 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!! ...didn't even put my bags down...As soon as we walked in there was a bad stinch, the bed sheets were stained, ...Not at all what we expected...I asked for a refund n didn't even get it!!

    Stayed in February 2025

  • Reviewed: 21 January 2025

    1.0
    Dirty of the dirty Mo'to tell! Read below!
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Blood splatter on walls , the new of my top of most disgusting places to ever stay! I mean they truly are beyond nasty. There wasn't a single thing that was clean or had been cleaned in weeks. It takes time to build up that much nasty. I stayed here a long time ago and know they were a bit cheap and not a 3star even but this is a health hazard for anyone. No towels giant holes in walls, spray paint on ways and lights and blood splatter everywhere. They air-conditioning unit had so much dirt build up that I was afraid to turn it on for fear of what disgusting bacteria or what may be in the air from blowing that out and around the room. The bed had dirty burnt sheets and a nasty mattress. Me and my dog slept in my car. My dog didn't even want to go in. This place needs to shut down or the owners need to get out of the office and go look at how disgusting your rooms are. If the owners of this property think that these rooms are a room they'd stay in please go stay in one of your own rooms you rent to others. It's a shame and you shouldn't be in business if that's the way your going to maintain it for customers. I've stayed in all types of places. I carry hospital cleaning wipes to kill bacteria and I couldn't even get past the table coming back clean after using half a pack of those wipes. If I was you Booking I wouldn't represent this hotel on your site. Nasty!

    Nothing. Well maybe the fact the had plastic covers over the key cards.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi

    Location

    Stayed in December 2024

  • Reviewed: 30 November 2024

    1.0
    Worst hotel I’ve ever slept in.
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Blood on the sheets, cigarettes burns in the shears, stained sheets by unknown liquid. When asked for a refund or new sheets the manager got extremely hostile and started screaming we left and got a different hotel.

    Absolutely nothing it was abhorrent.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    7.0
    What began as a short stay around family has become my new home .
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    This place is not for those with young children or fast teenagers. This is not just a place of living but a way of life. If you don't know what I am talking about, then this place is not for you.

    The home environment, is this hotels greatest aspect. Everyone basically knows and looks out for everybody. I feel at home here, despite the many police that give this place an unnecessary bad name. This place is not for the faint at heart. So expect those around you to watch your back.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    1.0
    A little slice of the slum
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about the place

    It was horrible dirty littered urine smell. owner/manager has horrible personality.

    Stayed in October 2024

  • Reviewed: 30 August 2024

    1.0
    Never stay there and they won’t refund my money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    they charged my card I didn’t even stay there. They allowed someone to use my card with out verification. I’ve called multiple times the front desk lady is rude. The manager never there I’ve called multiple times u won’t speak with anyone but his staff.

    Nothing

    Stayed in August 2024

  • Reviewed: 15 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    All the shootings

    All the shootings

    Stayed in July 2024

  • Reviewed: 11 August 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My girl friend was robbed and assaulted and they would not even give her a key to back in the room after the assualtl

    Stayed in August 2024

  • Reviewed: 7 August 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    People banging on door trying to sell items that appeared to be stolen for cash. People wondering around that appeared to be homeless

    Stayed in August 2024

  • Reviewed: 2 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A/c consoller broke on the front amd not ivem get cold on that room

    The room was full insect the front door its like 3 inches seperate from the floor all tha insect get in thue there i cant have my own privacy you heard the noise clearly

    Stayed in August 2024

  • Reviewed: 31 July 2024

    1.0
    Worst experience ever. I would never go back to that place
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches on the walls, dirty room, dirty and ripped bed sheets, bad smell. We were in the room for 2 minutes and walked out and went to stay at a different motel. Worst experience ever, I asked for my mo ey back and from desk clerk refused.

    Roaches on the walls, dirty room, dirty and ripped bed sheets, bad smell. We were in the room for 2 minutes and walked out and went to stay at a different motel. Worst experience ever, I asked for my mo ey back and from desk clerk refused.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    1.0
    I would never go there again!
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The whole experience was awful it felt like it was a roach motel! Rooms smelled like smoke, covers had cigarette burns and stains on them! The shower was the dirtiest and broken, you had to keep your water shoes on during a shower because I was soooo scared of touching the tub! The water wouldn’t drain! I could go on and on!

    Nothing

    Stayed in July 2024

  • Reviewed: 9 July 2024

    2.0
    Bad conditions at motel 6
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    That we were not attended to about the living conditions for the 3 days I was there and I haven't heard anything about what was going to happen about my refund I paid for a room with everything and didn't get what I paid for it was very uncomfortable and you had to many people walking around in the middle of the night making all kinds of noise couldn't get a good night sleep without hearing people yelling all night

    I didn't like anything about it we had to go to the restroom at the store and they couldn't fix our restroom

    Stayed in May 2024

  • Reviewed: 7 July 2024

    1.0
    Bad.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The first room I was given was dirty, I called the front office and told them about it and said the room hadn’t been cleaned before it was given to me like UMM?? They then moved to a different room which was better than then the first for sure but I cancelled my stay. Very dirty, unprofessional and rude! Do not recommend

    Nothing.

    Stayed in May 2024

Showing 1 – 25

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