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  5. Reviews of Inn of the Conchos

Reviews of Inn of the Conchos 2 stars

2021 North Bryant U.S. 87 North, San Angelo, TX 76903, United States

Review score

Based on 115 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.0

  • Location

    7.0

  • Facilities

    5.9

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 18 May 2025

    5.0
    was ok
    • Family with young children
    • Double Room (1 Adult + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    was not the best but was ok

    it was ok

    Stayed in May 2025

  • Reviewed: 8 May 2025

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Door would not latch, and the coffee pot in room did not work.

    Clean

    Stayed in April 2025

  • Reviewed: 24 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Key cards didn't work well. Older motel that needs updating. More towels needed.

    Friendly staff.

    Stayed in March 2025

  • Reviewed: 16 December 2024

    6.0
    It was ok.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    They didn't have an king size beds available on the ground floor so I opted for the 2 beds. I didn't realize at the time that the beds were double beds and not queen size beds. The beds were very firm which wasn't a real issue for me but my wife prefers a softer bed.

    I chose this hotel as it was close to an event i was attending.

    Stayed in December 2024

  • Reviewed: 27 June 2024

    5.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 22 nights
    • Submitted via mobile

    The breakfast police she would always stare at my kids when we went to eat breakfast. If you weren't Hispanic she would tell on you for getting drinks in your own cup but the Hispanic people she wouldn't say anything to them. The language barrier when the lady whom spoke English wasn't around so we learned to just say servicio to get them clean our room. The cups they had to get juice were for toddlers and it was enough to just give you a taste of the juice. The door handle felt like it was going to break off and when you closed the door you had to make sure it closed or somebody could just walk up and push it open.

    The comfortable beds, The ladies who work in the office area, everything is in a reasonable distance from the hotel. Had a incident where my kids got in trouble we were able to handle the situation with management without too many problems.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    5.0
    It was great until a little incident at the pool
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that my kids were called the n word at the pool nothing was done. But if we would have kicked that mans butt we would have been kicked out

    It was great

    Stayed in May 2024

  • Reviewed: 8 April 2024

    4.0
    Clean room but I would’ve stayed elsewhere if I’d known pool was swamp water and no hot tub available
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub only has residual rainwater in it. Pool was nasty. Hotel tried to put me in a double double even though I’d reserved a king.

    Clean room

    Stayed in April 2024

  • Reviewed: 30 May 2023

    4.0
    It was ok
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast no drinks for kids only coffee working and found roaches in room

    Staff was very friendly

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    Waited too long to reserve a room, and this is what I got.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No hand rail in shower. Was unsafe.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There were dirty towels stuffed in the dresser, a broken light bulb on the floor, and pee stained sheets.

    The staff was very nice and eager to fix any problems we had.

    Stayed in May 2023

  • Reviewed: 3 April 2023

    4.0
    These rooms need to be better cleaned and upgraded
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Everything! The rooms could have been better maintained, walls were dirty, they need to upgrade dirty old cloth sofas, bedspread was dirty and burn hole in it, the outer part of toilet was dirty the floor was dirty and the edges of the floor and walls dirty, the indoor doors were dirty, the pictures on the internet did not match the way hotel rooms really look... old vehicles were parked around the parking lot, rooms were not comfortable at all.Needs major updating overall!

    Did not have the breakfast

    Stayed in April 2023

  • Reviewed: 3 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location and people staying at hotel.

    Staff was great.

    Stayed in April 2023

  • Reviewed: 14 February 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Cleanliness of room was not good.

    Stayed in February 2023

  • Reviewed: 24 August 2025

    1.0
    The stay was horrendous.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Homeless everywhere. A lot of suspicious activity. Homeless encampment in the lot. Smells horrible inside room.

    Nothing

    Stayed in August 2025

  • Reviewed: 7 August 2025

    1.0
    Very bad
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed bugs bad service

    Nothing

    Stayed in August 2025

  • Reviewed: 22 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing like the pictures on the internet

    They had bed bugs and roaches and the pool was green. The lady in the front was nice

    Stayed in July 2025

  • Reviewed: 21 July 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed in July 2025

  • Reviewed: 23 June 2025

    7.0
    Best staff
    • Leisure trip
    • Couple
    • Double Room (1 Adult + 1 Child)
    • Stayed 8 nights
    • Submitted via mobile

    Pool was not very clean, no breakfast

    Holly was amazing, location was good, all staff was friendly, good price, beds are comfortable

    Stayed in June 2025

  • Reviewed: 17 June 2025

    1.0
    Did not get to stay because the guy at the front desk.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in June 2025

  • Reviewed: 19 May 2025

    1.0
    Needs better people running there email and keeping up with cancellations. Completely unacceptable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Asked for a cancellation and had refused to even answer me back or contact me about it.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Business trip
    • People with friends
    • Double Room (1 Adult + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in May 2025

  • Reviewed: 22 April 2025

    2.0
    Worst place I've ever stayed at!
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    After I was checked in, they made key cards for our room and tried to put another family in our room! I had to go to the office and tell them. The person who checked me in tried to say it wasn't my room. After 20 minutes of back and forth she finally said, Oh that's right. i checked you in earlier. I was very angry and annoyed! On top of that, the sheets were filthy, the bed spread had cigarette burns on them. When I asked for different bedding I was told there was no more because they were over booked. I had to go to Walmart and get sheets and blankets. On top of that there was only one hand towel, one wash cloth and one bath towel. We reserved a non smoking room and the room freaked like cigarette smoke. Horrible experience!

    Was the only available hotel

    Stayed in February 2025

  • Reviewed: 5 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The staff were friendly and helpful. Great breakfast

    Stayed in April 2025

  • Reviewed: 12 March 2025

    8.0
    Despite a maintenance issue, stay was good and main manager was impressive for handling a billing error from Booking.com
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It had a leak in the ceiling right above the toilet. The breakfast was not great-but better than nothing.

    When-in the middle of the night-the ceiling in the bathroom was leaking heavily, the night staff quickly accommodated by providing a key to another comparable room. We had to pack up and load then un-load, but at least we were helped quickly.

    Stayed in February 2025

Showing 1 – 25

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