42 San Marco Avenue, St. Augustine, FL 32084, United States
#59 of 65 hotels in St. Augustine
Guests' ChoiceBased on 275 hotel reviews
7.2Cleanliness
7.9
Comfort
7.8
Location
9.3
Facilities
7.3
Staff
7.7
Value for money
7.2
Free Wifi
8.3
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End of dialog contentReviewed: July 24, 2025
Julie
United StatesExpensive pay to park at the hotel, ice machines only on higher floors. No ice buckets or ice bucket liners in the room. Pool was too warm, had debris and not enough shade umbrellas and one was broken. No hot items for breakfast.
Location is close to attractions. Clean, comfortable rooms and central areas. Staff was friendly. Continental breakfast provided. 24 hour coffee and tea. Convenient hygiene items, shampoo, soaps and lotion provided.
Stayed in July 2025
Reviewed: May 28, 2025
Geri
United StatesThe breakfast was terrible. There were no hot food available.
The best thing about the property is its location. It does offer parking but it’s not free. You need to amend your website to reflect the current price of $25.00 a night for parking
Stayed in May 2025
Reviewed: May 1, 2025
Robert
United StatesDated
Locations
Stayed in April 2025
Reviewed: April 22, 2025
Karla
United StatesParking is not free. During my second night, the people above us were very loud until 3am, I didn’t really sleep. It was extremely disappointing.
Location
Stayed in April 2025
Reviewed: March 24, 2025
Ronald
United StatesOnly 1 chair in room. No microwave in room. Breakfast was so so. Expected more for a Hilton and the price
Located in a good area
Stayed in March 2025
Reviewed: January 20, 2025
E
United StatesOur bathroom was sort of old. The bath gel in the shower was empty. Toilet kept running. Elevator kept getting stuck and trapping people inside. The front desk would reboot it but those 5-7 min you are waiting are terrifying!!!
The hotel was pretty clean. You can walk everywhere which is perfect! Decent breakfast.
Stayed in January 2025
Reviewed: January 9, 2025
Gale
United StatesNo cups in rooms, no coffee, bagel bar!! Not everyone likes bagels! Could have had some fruit, bananas, apple etc.
Close to activities!
Stayed in January 2025
Reviewed: January 6, 2025
Abril
United StatesThe fact that I was charged 20$ more than the price that I originally made the reservation for the room here in booking. And also the parking is 22$, Not 15$. So I feel like it wasn’t completely honest. Since I never had that experience with the booking system before. I always get charged what booking.com says in any other hotel. But is a good hotel after all.
Is clean, the renovation is well done. It is a comfortable bed. The location is great.
Stayed in January 2025
Reviewed: January 4, 2025
Alex
United StatesThe staff in the front desk was very rude
Location
Stayed in January 2025
Reviewed: January 3, 2025
Angela
United StatesNo mat and no shower curtain for the shower. When I called I had to pick it up due to no staff.
It was sparse, bagels and cream cheese, yogurt. Times have changed.
Stayed in January 2025
Reviewed: December 21, 2024
Drew
United StatesBottles of shampoo and conditioner were empty. Dirty wall no coffee machine in room or ice bucket with cups.
Mainly the Location.
Stayed in December 2024
Reviewed: December 17, 2024
Ernest
United StatesBreakfast, maid service, pay for parking, no microwave in room
location, cleanliness, quiet
Stayed in December 2024
Reviewed: November 28, 2024
Katie
United StatesPrice was inflated due to time of year. The room had not been vacuumed and had crumbs all over the floor.
Great location!
Stayed in November 2024
Reviewed: October 29, 2024
Starrett
United StatesWe wanted a balcony room and were accommodated straight away! I would like cups in the room and available for the coffee bar.
Stayed in October 2024
Reviewed: September 27, 2024
Steve
United StatesThe room held a funny odor but not too bad. I am a little sensitive to it. The AC worked well. Our room was never made up and we stayed 3 nights. Got clean towels from front desk and were told the 2nd day that our room was scheduled (?) to be made up, but never happened. My only complaint. They did compensate me by not charging $22 per day for parking.
The room was clean and the bed was comfortable. Was in a nice area with a few shops and eateries. We were only 3-4 blocks from Francis Field so we could walk and not have to deal with the traffic or parking.
Stayed in September 2024
Reviewed: September 16, 2024
Sandra
United StatesRooms were in disrepair, had to call maintenance twice. Moved rooms once. Beds were hard. Bathrooms were not cleaned well.
Location was great.
Stayed in September 2024
Reviewed: September 15, 2024
Lattimore
United StatesPeople were getting confused by the elevator because the floor number display was broken.
Hotel was clean, staff was friendly.
Stayed in September 2024
Reviewed: August 25, 2024
Kevin
United StatesNo coffee in the rooms. Had to go downstairs to get coffee.
Stayed in August 2024
Reviewed: August 25, 2024
Lennie
United StatesThey did a $150 damage hold during stay and released at checkout. Without ever checking room? Why the hold in the first place? It really messed up our finances.
Location.
Stayed in August 2024
Reviewed: August 22, 2024
Emily
United StatesNothing, the staff seemed a little annoyed when all I asked for was another pillow and ice bucket.
I liked how close it was to the downtown area!
Stayed in August 2024
Reviewed: August 7, 2024
Wiroj
United StatesPay for parking
Location
Stayed in August 2024
Reviewed: July 2, 2024
Danielle
United StatesThe front desk lady wasn't very friendly. She didn't seem to like her job when I called about early check in nor when I met her in person. Also, the room had been recently renovated so the doors stuck from the paint. Parking was $22 a day which I thought was outrageous. It should be included in the stay.
The walking distance to main attractions was our reason for booking this hotel. The room was comfortable and clean, too.
Stayed in June 2024
Reviewed: July 1, 2024
Charlene
United StatesSize of pool,breakfast,had to wait for towels,room smelled, and pillows we're terrible.
Location
Stayed in June 2024
Reviewed: June 29, 2024
Marinel
United StatesThe pool is so small and looks old.
Nobody wants just bagels for breakfast. You could do it better add some eggs and sausages.
Stayed in June 2024
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