Reviews of Sagebrush Inn & Suites 3 stars
1508 Paseo del Pueblo Sur, Taos, NM 87571, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe hotel was amazing!!! The scenery was so great!!!
Mostly, everything was great, I just thought we would have a kitchenette, but we didn't have that during our stay. I'm not sure if there was a mixup or what happened.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hot water took a long time to flow and we never had this problem before. We stay here every Thursday night because we work at Family Dollar 2 days a week
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAtmosphere was excellent
Thank you so much!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNot much
Was not what was advertised. Disappointing
Thank you!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt has nice landscaping
The rooms are in need of major upgrades. I paid $174 for one night and it was very disappointing
Thank you for your feedback!
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast is available, but we did not take advantage of it. Bed was great, room is very nice and spacious.
Thank you so very much!
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe rooms were clean.
The bed was leaning.
Thank you for the feedback! We appreciate your review.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewWe loved the live music in the restaurant. So fun!
That is so awesome to hear! Thank you so much for staying with us!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything is great they treat you right
Thank you so much! We are so glad to hear you had an awesome stay!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClean and nice sized room
Staff allowed another person to have a key to our room and they were able to go into the room. This was a friend thank goodness, but how was this ok when I have to show my ID to get the room?
Thank you for letting us know about your experience!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAlways a good place to stay. Best prime rib dinner that we remember.
A bit frayed around the edges. Its beginning to show its age. Needed a move in trolley for luggage.
Thank you so much for the kind and detailed review! We will take your comments into consideration for improvements. We love to upgrade things for new and returning guests when we can. Thank you for choosing the Sagebrush Inn. We would love a chance to earn the 10/10 next time!
Thank you so much for the kind and detailed review! We will take your comments into consideration for improvements. We love to upgrade things for new and returning guests when we can. Thank you for choosing the Sagebrush Inn. We would love … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe bed was comfortable
The smoke alarm was chirping because it needed a battery. I had to remove the battery. Dead bugs on the bathroom floor. The bathtub faucet was unusable. Couldn't control the water temperature. It scalding hot or cold. Couldn't take a shower. The unit was not ready to rent. The place was generally run down and looked like it needed a remodel. I could have stayed for 1/2 the price across the street and had a shower. They gave me $30 off a $172 bill. Not enough compensation.
Thank you so much for letting us know about the problems you experienced with your stay. We always love to fix things when we get the opportunity and will put in maintenance orders for all of the things you have listed. We apologize for issues and inconvenience. If we can get another chance to impress you, we'd appreciate it.
Thank you so much for letting us know about the problems you experienced with your stay. We always love to fix things when we get the opportunity and will put in maintenance orders for all of the things you have listed. We apologize for iss… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThank you for the feedback on your accommodations. We apologize for any issues with your stay.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWhen we arrived, it looked good from the outside, and the lobby was ok. The room was disgusting. From trying to get into the room, which had a door that had to literally be knocked open and slammed to close. Not to mention a 2 inch gap at the bottom. The carpet was dirty and so worn out that there was a pathway in the foot traffic areas where fibers were flattened out. This room had not been updated for at least 20 years! Asked for extra linen and pillows and never got them. After shopping on the morning of the first day, we returned to "no water" in our room. There was a main water break in the parking lot area. The hotel could not say when there would be restoration of water. We asked for a refund and was given one for the remaining 4 days, but at a lesser rate than what we paid through booking.com. Very bad experience 😕
Thank you for your feedback. We sincerely regret that your experience did not meet expectations. We understand your frustration. While proudly over 100 years old and rich in character, our property does face unique challenges that come with maintaining a historic building. The full property water outage you encountered was due to a rare and unforeseen main line break. None of us wanted or could have anticipated this event. While we worked as quickly as possible to resolve the issue, we understand how disruptive and disappointing this was to your stay. We're also sorry to hear about the issues you experienced with the room condition. We’re glad we were able to process a refund for the unused nights, though we apologize for any discrepancy in the rate due to the third-party booking platform. We appreciate your feedback and will continue working to improve.
Thank you for your feedback. We sincerely regret that your experience did not meet expectations. We understand your frustration. While proudly over 100 years old and rich in character, our property does face unique challenges that come with… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe young girl who checked us in and out was very friendly.
The pictures online were nothing like the actual quality of the hotel. Everything was outdated- the carpet was lifting from the floorboards in the hallways. The lights in our room were dim and 2 were out. The door to our room also had something smeared on it. To top it off, the water went out during our stay, causing us to have to check out early.
Thank you for your feedback. We sincerely regret that your experience did not meet expectations, and we truly understand your frustration. The full property water outage you encountered was due to a rare and unforeseen main line break. We understand how disruptive and disappointing this was to your stay. We're also sorry to hear about the issues you experienced with the room condition and service, and we’re addressing these with our team. We’re glad we were able to process a refund for the unused nights, though we apologize for any discrepancy in the rate due to the third-party booking platform. We appreciate your feedback and will continue working to improve.
Thank you for your feedback. We sincerely regret that your experience did not meet expectations, and we truly understand your frustration. The full property water outage you encountered was due to a rare and unforeseen main line break. We u… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe yard and the restaurant close by
Shower made noises and back porch was dirty
Thank you so much for the honest feedback and kind review! We hope to see you again next time you make it to Taos!
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThank you for your review and for staying with us! Our apologies your stay did not meet expectations.