The price-I wish it was cheaper.

Convenient location, the bar, many public lounging areas, the staff were amazing!!!!

Stayed in August 2025

My only complaint would be, at times check-in can be an issue, there is typically a long line and it goes slowly. I have stayed there 6-7 X over the last several years as I have family and now a son living there so I have noticed this. Additionally, the parking garage was full the last time, but easy enough to park across the street overnight.

I continue to stay at the Royal Sonesta for a variety of reasons; the location is central to everything and also easy access to head North, South or West of the city. I love the new restaurant, Monteverdi and the view over the Charles never disappoints. It is clean, lovely and the staff is very attentive. I would highly recommend the Sonesta for travelers to Boston and New England.

Stayed in August 2025

The parking lot is too small! We have a hard time to get of the car after parking.

Love it! Scenery and landscape and nice and comfortable room!

Stayed in August 2025

some of the facilities feel a bit dated.

Great location, friendly staff. On-site restaurant and convenient parking garage. Spacious rooms.

Stayed in August 2025

Security was shockingly lousy at 11pm I should’ve needed my key card to re enter the establishment that late at night I could’ve achieved that level of security out of a Holiday Inn express anywhere

It isn’t bad but the smashed out glass on the exit door in the pool area doesn’t make me feel very comfortable that should be fixed pretty soon I would hope. With that the breakfast in the artbar restaurant was a joke that omelette was a joke only because the cheese was included in the three free choices for added toppings to my omelette thats BS for $12 I can go to the whately Massachusetts truck stop and purchase an omelette that would blow any omelette at the artsbar out of the water and my beverage with breakfast was decent but I’ve had better at Dennys Pantry in Greenfield by alot and 1,000 times better at the French king restaurant in Erving Massachusetts and the two auxiliary doors should be locked and used by key card only after 10pm other than that, it was a great stay for the price. I don’t think you could beat it anywhere. The only way you could make it better is if the art bar stepped up their breakfast game because that was pretty laughable compared to what Im accustomed to

Stayed in August 2025

They tried to charge us travel fee which is as not mentioned anywhere on booking. Breakfast is expensive

Great place

Stayed in July 2025

Not enough parking

Stayed in August 2025

Too pricey

Stayed in August 2025

Not convenient to public trans, at least 15-20 walk in either direction to a T stop (green or red) but I'm pretty fit so that was OK... just OK because didn't seem safe walking back late at night. Calling Lyft car became necessary

Great room, quiet and spacious. Nice front desk service. Daily maid. Fantastic view!! Fun to be on the waterfront. Discovered "Canalside" complex at the end of my stay, I just wish front desk had mentioned it

Stayed in August 2025

Ni microwave!

City views and river!!!!!

Stayed in July 2025

No USB port in room, bed wasn't soft enough for me. Other than that awesome.

Great area, friendly staff. Good food.

Stayed in July 2025

I wish there hotel had a restaurant open for breakfast.

Room and view. Staff was very nice.

Stayed in May 2025

The room air circulation and the bed and pillows as mentioned above.

The view. The location. The Cambridgeside Mall. The front desk staff. The room, the toiletries, accessories, and especially the view were nice, but the bed and pillows were surprisingly uncomfortable and some areas of the property appeared aged and in need of updates.

Stayed in June 2025

Too expensive to stay again

Good location

Stayed in May 2025

Confusion about billing issues which were rectified once we had checked out.

The restaurants and the coffee shop were excellent. Hotel was very appropriate for our stay to celebrate our son’s commencement from Harvard University.

Stayed in May 2025

Expensive, extra payment for parking

Very nice rooms, modern clean and nice design. Lovely personnel and nice hotel.

Stayed in May 2025

Furniture in the rooms in need of an upgrade but experience is manageable.

Perfect location for people who have business or activities to do in the Cambridge side of Boston. Found it very convenient and easily accessible. There is a mall nearby and Harvard square within a walking distance.

Stayed in May 2025

Price, late check out procedures, 3am fire alarm going off in neighboring room, extremely loud rumble from water pipes; bathroom is outdated, tub is stained from past guests

Location

Stayed in May 2025

My big gripe relates to sustainability. The coffee machine and paper cups are very wasteful (why not allow mugs/cups?). The coffee bags sat inside a single use plastic tray which needed to be inserted into the machine. I've never seen them before and there are plenty of biodegradable options nowadays of good coffee machines. Either that or coffee bags with a standard kettle would be better. The toilet seat was cracked a little. Whilst not a big issue, better is expected when prices are high for marathon weekend.

The room was a good size. The bed was large and very comfortable. The shower was powerful, with the bathroom a large size too. There was plenty of storage and space to hang clothes. The iron and ironing board was within the room. The view of the river was a nice bonus. The swimming pool and gym were great. There was a Peloton bike in the gym too. It was within an easy walking distance to everything Boston has to offer.

Stayed in April 2025

The restaurants closed 2pm approx until dinner service. There was no seperate bar to purchase a drink between these times.

From the moment we went to check in the staff were amazing. Friendly and helpful. The rooms were spacious and clean. The gym was well equipped and the pool area very nice. The food was very good with choices of where to eat. Very accessible to T line but we walked most places. Took the longfellow bridge to boston common area etc and north bridge to fanueil hall area and harbour.

Stayed in April 2025

Staff was amazing! Rooms are in need of an upgrade but the location is beautiful and the facility is lovely.

Stayed in April 2025

Location

Stayed in March 2025

I didn’t like I had to pay for parking on top of my room stay. If I pay for a room I should be able to park without paying extra. Also, my daughter noticed two mice in the lobby which I know mice can be common but I felt like we as guests shouldn’t have to worry about that.

The pool was nice, the room was comfortable.

Stayed in March 2025

The bathroom in our room wasn’t that clean. Mold and dust in the vents and the plumbing was horrible. The toilet would clog with little effort. And the pool wasn’t as pictured at all. The tiles were falling apart and the pool area was cold. Water wasn’t that warm and the was AC running in the pool area on our second night which made it impossible to get in the indoor pool with our kids.

The food and the location were great. Only tried one of the 2 restaurants but the food and service were great. Location was 5 mons from Quincy market which was super convenient

Stayed in February 2025