Reviews of Royal Hotel Bronx 2 stars
3362 Boston Road, Bronx, NY 10469, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewWater pressure
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewMy bathroom was clean
The floor was sticky, curtains DIRTY, TV dusty, the AC blue out smoke like someone was smoking in the room.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewMy stay was great The room didn't have any chairs
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location was great, close to restaurants and shopping. Within walking distance of everything. The gentleman at the front desk was very pleasant.
The room had no microwave, no refrigerator, no iron/iron board. The bed linen looked dirty, there were spots and cigarette burns on the linen, I had to purchase bed linen for the bed I slept on , I also bought wash rags, hand towels, and bath towels, they did not provide wash rags, and I didn't feel comfortable using the towels they provided. The room was not as clean as it could be, I purchased a mop, broom , disinfectant wipes/spray and did some cleaning before I settled in. There were two less than half rolls of toilet paper so I went out and purchased toilet paper.
Dear Guest, Thank you for sharing your experience. We appreciate your feedback regarding the amenities and cleanliness of your room. It's great to hear you enjoyed the location and found our front desk staff pleasant. Your comments will be taken seriously and shared with the appropriate departments to enhance future stays. We hope you consider visiting again to experience improvements that align with our commitment to guest satisfaction.
Dear Guest, Thank you for sharing your experience. We appreciate your feedback regarding the amenities and cleanliness of your room. It's great to hear you enjoyed the location and found our front desk staff pleasant. Your comments wil… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAbsolutely nothing
Everything low budget for $276. This is a motel, not a hotel. This place is not. Suitable for pets
Hello Mia, Thank you for sharing your feedback. We strive to provide a comfortable experience for our guests, and it's clear that we fell short during your stay. Your comments about the accommodations and pet policy will be taken into consideration as we continue to improve our services. We appreciate your input and hope you find a more suitable place for your future travels.
Hello Mia, Thank you for sharing your feedback. We strive to provide a comfortable experience for our guests, and it's clear that we fell short during your stay. Your comments about the accommodations and pet policy will be taken into … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation.
Price.
Dear Guest, Thank you for sharing your thoughts on the price and location of our hotel. We are glad to hear you found the location convenient. Your feedback is important to us and helps in enhancing our services for future guests. If there are any specific aspects you'd like to explore further, feel free to reach out. We hope to welcome you back on your next visit.
Dear Guest, Thank you for sharing your thoughts on the price and location of our hotel. We are glad to hear you found the location convenient. Your feedback is important to us and helps in enhancing our services for future guests. If there… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe bed is not clean
The bathroom is dirty
Hello Aissata, We're sorry to hear that your experience with cleanliness did not meet your expectations. Cleanliness is a top priority for us, and we appreciate your feedback. Your comments will be shared with the appropriate team for review. Thank you for bringing this to our attention, as it helps us improve for future guests.
Hello Aissata, We're sorry to hear that your experience with cleanliness did not meet your expectations. Cleanliness is a top priority for us, and we appreciate your feedback. Your comments will be shared with the appropriate team for … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location
The weed smell through the hotel
Hello Nina, We appreciate your feedback regarding the odor during your stay and we take all comments seriously. Our team continually strives to maintain a comfortable environment for all guests. Thank you for highlighting the location, and we hope you enjoyed the surrounding area. Your insights are valuable in helping us improve the guest experience in the future.
Hello Nina, We appreciate your feedback regarding the odor during your stay and we take all comments seriously. Our team continually strives to maintain a comfortable environment for all guests. Thank you for highlighting the location, and… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWhat I liked was the photos I seen online but not in person
The bathroom ceiling was falling apart. The bathtub had mold and the shampoo was already used when I got there so I know the bathroom was not clean at all
Hello Giselle, Thank you for sharing your feedback regarding your recent stay. It's concerning to hear about the condition of the bathroom, and your comments will be noted for review. We appreciate that you enjoyed the photos online, but it's disappointing to learn that your in-person experience did not meet your expectations. Your insights are valuable for our ongoing efforts to improve our services and facilities. We hope you will consider giving us another chance in the future.
Hello Giselle, Thank you for sharing your feedback regarding your recent stay. It's concerning to hear about the condition of the bathroom, and your comments will be noted for review. We appreciate that you enjoyed the photos online, b… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNo Breakfast offered
No designated smoking area. Weed smelling all around the hotel
Dear Guest, Thank you for sharing your feedback. We understand that a designated smoking area and breakfast offerings can significantly impact your stay. Your comments will be noted as we continually evaluate our services and amenities to enhance the guest experience. We appreciate your input and hope you will consider staying with us again in the future.
Dear Guest, Thank you for sharing your feedback. We understand that a designated smoking area and breakfast offerings can significantly impact your stay. Your comments will be noted as we continually evaluate our services and amenities to … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewit was close to my family
Hello Jazmin, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that our location was convenient for you to be near family. We appreciate your comments and hope that your time spent with loved ones was enjoyable. Your insights will help us continue to improve for future guests.
Hello Jazmin, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that our location was convenient for you to be near family. We appreciate your comments and hope that your time spent with loved ones was … Show more
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThis Hotel will need major upgrades starting with a common area for the microwave. They also need better pillows and mor comfortable duvets. Just a few upgrades can make this the go to for those having events in the Bronx area. We stayed overnight for baby shower.
Flat pillows Small sized microwave in a corner Cheap toiletries Needs better blankets Ice machine should be on every floor
Hello Ojukwu, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights on the pillows, blanket quality, and amenities, as they are valuable for our ongoing improvements. Your suggestions will be passed along to the management team for consideration in our future upgrades. We hope you had a memorable time celebrating the baby shower, and we wish you all the best in your future travels.
Hello Ojukwu, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights on the pillows, blanket quality, and amenities, as they are valuable for our ongoing improvements. Your suggestions will be passed al… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff/receptionist was respectful and on point. His overall rating is 4 out of 5.
The room and walkway was dirty, it seems that the housekeeping department needs some help. Sheets, pillow cases, blankets and bedding were extremely filthy. The curtains need changing as they seem to have been there for ages. Overall rating is 0 out of 5. The location is ok. Rated 3 out of 5 Restroom is rated 2 out of 5
Hello Freebourne, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that our staff made a positive impression; however, we regret to learn that the cleanliness of your accommodations did not meet your expectations. Your comments about housekeeping and the condition of the room will be shared with the appropriate departments for their review. We appreciate you bringing this to our attention, and we hope your future travels are more enjoyable.
Hello Freebourne, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that our staff made a positive impression; however, we regret to learn that the cleanliness of your accommodations did not meet your… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewDear Guest, We appreciate your positive rating and are thrilled to hear you had a great experience with us. We hope to welcome you back in the future for another wonderful stay!